OnLive open SL Go Island

SL Go user? Now you can get help and personal assistance through the SL Go Island - and it's a good place for escaping the worlds, as well!

SL Go user? Now you can get help and personal assistance at the SL Go Island – and it’s a good place for escaping the worlds, as well!

Important note: The SL Go service is to be shut down on April 30th, 2015. For more information, please read this report.

On Wednesday, February 4th, Dennis Harper, OnLive’s Product Manager for SL Go kindly invited me to preview the new SL Go island in Second Life, which is designed to offer users of the the SL Go service a in-world place they can visit should they need assistance.

SL Go Island officially opens its doors for business at 10:00 SLT on Thursday, February 5th, 2015, and is modelled along similar lines to the Firestorm Support Island, which originally opened in August 2012 (see my review on it).

The idea for such a in-world venue was originally suggested during the special Firestorm Q&A meeting, alongside the idea for the SL Go support group, which launched in January 2015.

The landing point offers information and clickable signs for obtaining assistance - and more

SL Go Island: the landing point offers information and clickable signs for obtaining assistance – and more, with the SL Go greeter bot standing alongside

SL Go island offers a rural environment, with the landing area acting as the support hub. Here information boards and signage provides initial assistance.

A main board offers basic information, while thee signs hanging from it will take visitors to the OnLive Support web page, the support forum, and – for those who have yet to try it, a link to the SL Go sign-up page. A further sign allows SL Go users who have not already done so to join the in-world SL Go support group.

However, it doesn’t end there. On the table under the main noticeboard sit s small silver bell. If a member of the SL Go support team isn’t already on the island (they all tend to spend a fair amount of time there) or near the landing point, ring it, and personal help should be forthcoming.

SL Go support staff can frequently be found at the beach bar ....

SL Go Island: support staff can frequently be found at the beach bar ….

The rest of the island, all of which has been designed by  OnLive web engineer and Second life resident Jersey Silent, is given over to walks among the trees and down to the beach. Here sits a bar (providing support is thirty work!), and if folk aren’t around the landing point, they can generally be found here. There are also a number of spots scattered around the island, make it a welcoming place for those who wish to sit and relax.

SL Go Product Manager, Dennis Harper, in-world

SL Go Product Manager, Dennis Harper, in-world

“I really like it here,” Dennis said to me as he and Jersey showed me around. “If you want to find me, I’m usually at the beach bar, it’s a great place to relax, although there’s a cool swamp on the other side, which is also nice to visit after a day at the beach. But we’ve tried not to make it anything fancy – just a place to hang out.”

“But don’t forget, for the fastest and most timely support for SL Go, visit us on SL Go Island!” He added.

Wandering the island with Dennis and Jersey, I  couldn’t help but notice the care take to keep things open, relaxed, and as welcoming as possible. Jersey’s Landscape blends content from a number of designers who are bound to be familiar to many visitors, and she’s taken a huge amount of care to provide open spaces and quiet little spots for visitors to enjoy.

So – if you’re an SL Go user and need help, or if your curious about SL Go, or if you just want somewhere new to wander and spend time in, SL Go island may offer the perfect solution!

One thought on “OnLive open SL Go Island

  1. Pingback: OnLive opens "SL Go Island" - Inara P...

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