Gaeta-1 and Zindra changes: Town Hall meeting summary

Linden Lab has announced changes to the standalone Gaeta 1 continent, and the Zindra adult continent. Via the SL Wiki
On Monday, April 20th, 2026 Linden Lab hosted a Town Hall meeting to discuss the upcoming transition of the Gaeta 1 standalone Mainland continent and the 90-region expansion to the Zindra Adult continent. For detailed context on these changes, please refer to the following blog posts:

Table of Contents

The Town Hall was held to offer more information on the upcoming changes – which will be implemented over the course of the rest of the year and see those on Gaeta 1 transitioned away from that continent to land holdings of equitable size elsewhere on Mainland (and not necessarily Zindra), prior to Gaeta 1 being taken off-line, with the steady built-up of the more coastal region of Zindra over the same time period – and to address questions and feedback from Second Life residents.

A number of Lab Land and Support staff attended the meeting, with Derrick Linden fielding the majority of questions, with support from Oatmeal Linden, Whitney Linden and Wendi Linden.

The following is not intended as a full transcript of the Town Hall, but a summary of key questions / suggestions and their responses.

There was a large degree of conversation, particularly during the latter parts of the meeting, which was technically outside the scope of the meeting. This broader conversation included subjects like Zindra land prices, GTFO hubs, extending Mainland road systems, ad farms, Tiny Empires bots, and Yava pods, and is not reflected in the notes below, given the topics a) were mostly outside of any discussion on the Gaeta-1 / Zindra focus and b) did not garner significant responses from the Lab personnel at the meeting.

The meeting utilised local chat rather than Voice, and these notes have been taken from a chat transcript of the meeting provided by Pantera Północy (I missed the meeting myself, due to various reasons), and a summary of major questions and answers supplied by Neon Lyter. Pantera’s video of the session is also embedded at the end of this article – my thanks to both Pantera and to Neon for providing the video and information.

Introductions – Main Speakers

  • Derrick Linden – Senior Manager of Product Operations, who has been with the Lab for almost 15 years.
  • Whitney Linden – Supervisor of the Land Operations Team, who has been at the Lab for 14 years.
  • Oatmeal Linden: Land Specialist with 4+ years at the Lab.
  • Wendi Linden: Land Specialist with 7 years at the Lab.

Recap: Why are These Changes Being Made?

  • Overall, these changes are designed to reflect how Mainland is currently being used.
  • Adult regions continue to see strong demand and high occupancy, while some General and Moderate areas, including Gaeta 1, have seen lower usage over time.
  • Rather than expanding total Mainland size, LL is reallocating capacity to better match that demand.

Impact on Gaeta 1 Residents

  • For Gaeta 1 landowners, this will be a gradual, supported process running through the end of 2026.
  • No regions will close without advance notice, and every impacted landowner will receive direct outreach with relocation options.
  • This includes size-for-size parcel replacements, with flexibility to move to Zindra or other Mainland areas depending on individual preferences.
  • The goal is to make this transition thoughtful and resident-focused, and LL want to give residents time, clear options, and direct support throughout.

Questions and Answers

General

Suggestion: Zindra has lots of troubles with open water traversal. The HOA-gated nature of Linden Homes could be a solution here. Build A-rated Linden Homes along the outskirts of the new expansion, among water like the stilt/houseboat concept, so that LL doesn’t have to run water regions with no paying customers in them while also restricting people from blocking access routes?

Response: Unfortunately we’re not here to talk about Bellisseria or Linden Homes products. This is certainly an option that we have available to us, and we will take it into consideration as we consider future plans here.

Q: Will small areas of protected land possibly be opened?

A: Currently we don’t have any plans to open any existing protected areas, and the new regions that are being created in Zindra will have protected roads and waterways.

Q: will there be any water regions along the protected waters opening for purchase? Most of the ones that are here have already been purchased up by land companies.

A: Yes, there will be some water regions that will be resident occupied. However, the first priority is the individuals that are impacted on Gaeta 1 and those are getting first dibs on the new land being made available on Zindra. We will not make any of the new land available for anyone else to purchase or claim until those individuals are sorted through.

Q: I live in a PG location so I have a concern: is this the beginning of a trend to reduce PG lands to zero?

A: No, no plans on that with PG land.

Q: [Is] Sharp (formerly the Teen Grid continent, and also unfinished, like Gaeta-1) next?

A: We have no plans or changes anticipated for Sharp or any other Mainland continents at this time.

Q: Four older (Nascera) Linden Homes continents were deleted last year. What has happened to those regions (and the financial savings they created) and why have those Nascera regions not been redistributed to complete both Zindra and Gaeta 1, while also connecting Gaeta 1 to the remainder of Mainland?

A: Those four continents of old Linden Home regions were brought down and the redistribution of those regions is a slower phased process, and are being released with new style Linden Homes over the longer period of time. Those regions were earmarked for Linden Homes, and not Mainland.

[Note: a follow-on question to this asking why resources are allocated / reserved for Linden Homes when the older themes have such a high vacancy rate, rather than revamping them. This went unanswered as outside the scope of the meeting.]

Q: Is this part of an overall resurgence in a focus on Mainland architecture? Or is this a one- time project?

A: This is definitely one step in the direction of looking at working with our Mainland product, and we have several initiatives that we’re currently working on. For instance, we’ve been doing some stuff that I don’t really want to spill the beans on here, however, those of you that have been paying attention to New Bloom Mountain might have some indication on things to come.

We have also been doing more maintenance on existing Mainland (for example, the snow lands chair lifts, etc.). Please let us know about other potential broken content that needs some fixing, too.

Q: Will we see more projects like this in the future of land being recycled to for better purposes to be more efficient and progress SL forward?

A: We are entirely focused and only have plans currently for Gaeta 1. Afterwards, I can make no guarantees for what the future holds, but I want to make it clear that we understand how impactful this is and do not take decisions like this lightly. So this will continue to be evaluated for the future of the Mainland and SL as a whole.

Concerns were also raised throughout the meeting about:

  • The potential lack of available land facing open water on other Mainland continents which could be offered like-for-like to those on Gaeta-1 who have shorefront / open water land at present.
  • The risk of those on Zindra losing their open water views as new regions are added.
  • Neither of these concerns were directly addressed by the Lab.

Gaeta 1 Specific

Q: Did the Lindens already mention how many people this is estimated to actually affect who actually log on?

A: There were 349 unique land owners or groups as of April 15th that owned land on Gaeta 1.

Q: How will the actual moving process take place? Is the land owner responsible for actually moving their own items?

A: Yes, however we’re planning to work with each individual person and give them time to move the content they need or want to move over, and pick up anything they don’t plan on carrying over.

Q: Why not finish Gaeta 1?

A: This was certainly an option that we had considered, however, there are large swaths of land available here, especially those that are not along any waterways or nearby roads which is unoccupied and unutilised. As mentioned in the blog, we want to shift this land into more desirable adult Mainland, and use it as an opportunity to finish out the Zindra continent.

Q: Will residents be able to hold Gaeta1 land and the replacement land without additional costs during the move to allow for builds to be more easily moved? Or will they have to drop one and start over on another?

A: This is something we anticipate some users needing, and we will absolutely be working with them to the best ability we can to make this transition as smooth as possible. And that does include possibly assisting them in this exact manner.

Q: What about people who have SL families with child avatars who are living on Gaeta I? They can’t move to an adult continent.

A: We are assisting everyone with their particular land needs. If they are unable to or do not prefer Adult Mainland, we are helping them find alternatives.

[Also it has been made clear in the official blog post that no-one currently on Gaeta 1 must move to Zindra, the creation of new Zindra regions is somewhat tangential to the Gaeta 1 transition, the two only linked by timing and the aforementioned wish to re-balance land allocation towards the higher demand of Adult regions.]

Q: [abridged and partially paraphrased for length]: Gaeta 1 was originally created in 2008. Why was the continent left unfinished? Zindra meanwhile, was announced in June 2009 with work on the land starting shortly after, but then left incomplete for 15 years. Why the change of heart after over a decade of residents pleading with Linden Lab to provide additional adult Mainland? Why is Gaeta 1 being sacrificed? Gaeta 1 has 10.2% of land abandoned, but Jeogeot has 29.6% and Satori 27%. Why should the residents of these continents not be concerned that their creations, their effort and time, might just be done away with?

Bellisseria also has large tracts of unoccupied homes (e.g. Alpine Homes (69%); Fantasy Homes (48% occupied), with Bellisseria as a whole only 39% occupied. Why is more effort being put into expanding Bellisseria when there’s this much product currently unused? Why not halt the expansion of Bellisseria or repurpose land from there instead?

A: I can’t speak to Gaeta 1’s creation or its unfinished state, this happened prior to my tenure here, and pretty much all of the individuals that were in decision-making positions at the time are no longer here. I totally understand this sentiment, but I unfortunately don’t have much I can answer on this front.

However, I did see the figures on the forums that are being quoted here based on externally-collected data, and these numbers are not accurate to the information that we have. Gaeta 1’s occupancy on non-protected parcels was actually only 44%. And it being disconnected was a contributing factor, but not the primary reason.

Q: If we have a xx amount of land in Gaeta 1 we will be given choice for equal amount of land or we can also choose to buy more than what we currently own for example if it’s a 1/2 sim can we get a full region in the expansion option too? And what will be the pricing on that?

A: No, it will be same sized parcels for parcel placement.

Q: When managing relocations or land disputes on Gaeta, do you take into account how long someone has owned their land? Specifically, do long-term residents receive priority over those who purchased land just this week?

A: Overall, our priority is the largest impacted communities first. Afterwards, we’ll be working with individuals and smaller groups. However, we are giving priority to residents and groups who owned their land prior to April 15th when this blog was released.

Q: What if you first tried to redesign Gaeta I and move it to Gaeta V, for example between the North-western part of Gaeta V and the North-eastern part of Corsica, reducing Gaeta I’s size so that you get rid of the abandoned land but keep the Sandy Beach Trail, the coastline and the existing communities, moving the other regions as needed to reshape it? It cannot be more work than these planned relocation efforts, and if that doesn’t bring you the desired results, you can still shut it down, but trying couldn’t hurt more than keeping all the abandoned land online already has for so many years.

A: There were considerations put into this, but the primary concern that we’re attempting to work toward a resolution here is that there is an imbalance between A vs. G/M regions. This opportunity allows us to help the land market on Zindra while also solving for lower occupancy numbers on Gaeta 1.

Q: What is LL going to do to help residents with very strong memories attached to their land? For example, residents who still have things rezzed out from family and friends who have passed away in real life. Is there some way for Linden Lab to move these objects to the new land?

A: Unfortunately, we don’t have any options available to us to selectively relocate specific objects like this.

Q: Can we have a meeting with just Gaeta 1 people, just to sort out things more in detail?

A: We’re currently planning to do a smaller town hall specifically as an invite-only to individuals and groups that have land on Gaeta 1. These will be sent as personal invitations, so keep an eye out for incoming communication over the coming couple of weeks. These will be sent via notecard from a Linden.

Q: How is contact being handled in the case of group owned land?

A: We’re balancing and weighing depending on if the founder still active, in lieu of that we prioritize the individuals that are contributing the tier to the groups.

Q: Does anyone know if any of the Gaeta I regions have already begun to disappear?

A: Not yet – we’re beginning the process over the next 2-3 weeks.

We are not deactivating any regions until the land owners there have been able to find new locations.

Zindra Specific

Q: What steps are you going to take to ensure that the new land in Zindra is not immediately bought up by land barons?

A: We are not making any parcels of land available there until everyone that is being moved from Gaeta 1 has been taken care of and have claimed parcels there, or elsewhere, as they desire and we work with them. That leaves us several months ahead that these regions will begin to be added to Zindra, but not made available to claim the land.

The timeline for this whole process is through the end of this year, so realistically no land will be made publicly available until that time. After that, we’re currently discussing strategies for how to make the remainder of the new land available, and it will likely be some sort of mixture of auctions and/or a possible lottery system that we are discussing internally. However, if you have other thoughts, we’d love to hear about them.

Q: So, will Gaetans also get first dibs on scooping up some additional Adult land before the land hoarders that aren’t Gaetans? If so how much we looking at pricing wise?

A: Answered this already, but just to reconfirm – yes, Gaeta 1 landowners will get first dibs [on the new Zindra lands, if they want]. Pricing will remain the same on your current tier structure as long as you’re just doing a like-for-like parcel switch.

Q: In terms of void edge land on Gaeta, what is considered comparable on Zindra? Is it ocean access?

A: This land [void on Gaeta 1] is being considered as interior land and not water. However, the new land being spun up on Zindra has plenty of available water, and that doesn’t necessarily immediately disqualify you from owning water-adjacent parcels.

Q: Will the new Zindra regions have PBR terrain?

A: We are updating the land textures to a higher resolution [2k], but not PBR.

Q: Can you set expectations as to how much land will be available to non-Gaeta residents?  97 regions are moving to 90.  What percent of those 97 were abandoned before the announcement?

A: We don’t have any clear indications yet just because we don’t know how many will opt for new land on Zindra vs. existing G/M land. We anticipate having left over land on Zindra, we just can’t estimate exactly how much.

Q: Will there be a possible chance in the future that Zindra might be connected to the rest of Mainland?

A: No, this is not possible. We do not place Adult and G/M rated regions adjacent to one another.

Those wishing to offer feedback on the Gaeta-1 and Zindra changes, these can be posted via the forum discussion thread.

November executive town hall: summary and audio

Xiola (l) with Oz, Patch and Grumpity Linden
On Thursday, November 15th, 2018 Linden Lab hosted a further Town Hall meeting at which questions were put to three of the Lab’s senior staff: Oz Linden, Grumpity Linden and Patch Linden.

Those wishing to ask questions were asked to submit them via a Town Hall meeting forum thread (now locked from having further questions added, but remains available for viewing). The following is a summary of the answers to questions asked during the Town Hall session, audio extracts and video time stamps provided as reference. The video is embedded at the end of the article.

Table of Contents

When reading this summary, please note:

  • It is not a full transcript; rather replies to questions have been bullet-pointed for ease of reading.
  • Responses to questions have been grouped by topic, and are not necessarily in the order discussed at the meeting.
  • Some questions were very generic in form and as a result lacked any structured answer (e.g. Q: will Linden Lab be improving Groups? A: what would you like to see improved?). I have not included such questions in this summary, but have focused on those questions that yielded replies that offer insight on Second Life and Linden Lab’s thinking about the platform.
  • Audio extracts are provided. These have been cleaned-up in places to remove repetition or pauses, etc.
  • Both topic and audio extracts may concatenate comments  / responses to topics asked at different points in the meeting.

Specifically because of this last point, I’ve included time links to the points in the official video (also embedded at the end of this article) for those who wish to listen to the questions, comments and replies as they were recorded.

Also note that not all of the questions raised in the forum could be addressed at the meeting, so some may be addressed from within the forum linked to above by Linden Lab in the coming days.

Introducing Oz, Grumpity and Patch

Oz Linden

Oz is the Technical Director for Second Life, having joined in 2010 with initial responsibility managing the viewer open-source project and rebuild what had become a fractious relationship with TPVs, with his role expanding over time to encompass more and more of the engineering side of Second Life.

As work on Sansar started to progress in earnest, he pro-actively campaigned within the Lab for the role of Technical Director of SL, building a team of people around him who specifically wanted to remain solely focused on Second Life and developing it. His team works closely with the product and operations team to ensure SL constantly evolves without (as far as is possible) breaking anything – a process he refers to as rebuilding the railway from a moving train.

Grumpity Linden

Grumpity is the Director of Product for Second Life. She originally came to Linden Lab while working for The Product Engine, a company providing end-to-end consulting and software development services, and which supports viewer development at the Lab. Grumpity was initially involved in the development and viewer 2 (as designed by 80/20 Studio).

She became a “full-time Linden” in 2014. Her current position involves coordinating the various teams involved in bringing features and updates to Second Life (e.g. Engineering and QA), liaising with legal, financial and compliance to ensure features and capabilities meet any specific requirements in those areas, etc. This work can involve looking at specifics within various elements of the overall SL product, such as UI design and layout, etc.

Grumpity jokingly refers to herself, Patch and Oz as the troika, responsible for the development and direction of all aspects of Second Life.

Patch Linden

Patch is the Senior Director of Product Operations at Linden Lab. Originally a Second Life resident, he joined linden Lab in 2007, after being invited to apply to the company as a result of his work as a community leader and mentor from 2004 through until the invitation was extended.

His role is the only one of the three here that also encompasses Sansar, as he manages the respective support teams for both platforms. In this regard, he recently established a support centre in Atlanta, Georgia. For Second Life, his work also involves overseeing the content development teams, the Mainland Land Team, the Linden Department of Public Works – LDPW, aka The Moles, and managing the account support team.

The view from the stage as the audience arrives

Opening Comments: The Fifteen Reasons To Celebrate Blog Post

Elements Already Delivered

Grumpity Linden started with a review of what has been delivered:

  • Mainland costs: as has been stated at previous Town Hall and Meet the Linden events in 2018, Mainland tiers costs were revised in March 2018, together with a doubling of “free” tier size.
    • The Lab continues to be pleased with the response.
    • Mainland ownership is at levels not seen in some time.
    • Response continues to be positive.
  • Animesh: Animesh officially reached release status on November 14th, 2018.
  • Marketplace:
  • Games and Experiences (via Patch):
    • Tyrah and the Curse of the Magical Glytches has been enhanced.
    • A new version of Linden Realms has been deployed.
    • Further updates and ideas are in progress, notably for winter 2018 / 2019.

Video: 4:49-7:40

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Elements In Progress

  • Environmental Enhancement Project (EEP):
    • Progressing rapidly, almost on a daily basis.
    • Lab keen to bring EEP out as whole, rather than bit-by-bit.
  • Land Auctions:
    • The updated land auctions were launched in July 2018.
    • There have been issues, which the Lab has been working to address, but this is taking time to fix as the auction system does involve people’s L$.
    • Resident-to-resident auctions are still coming, but probably won’t be deployed until early 2019.
  • Themed Learning Islands:
    • The Lab deployed the first of the themed learning islands in August 2018, and this is an ongoing programme.
    • The results have been “interesting” and provided a lot of ideas on what to provide next.
    • Because the Lab wants to have “clean” results from the work, this is not something that can be openly discussed in-depth.  However, Lab remains committed to improving the on-boarding experience.
  • Bakes On Mesh (via Oz Linden):
    • The last infrastructure updates (Bake Service) have been deployed.
    • Updates to the viewer should be appearing soon.
    • Its anticipated there will be further simulator / server deploys as well as viewer updates.
    • Users are encouraged to test the viewer as it moves forward and to provide feedback (see the Alternate Viewers wiki page).
  • Performance Improvements:
    • There have been a number of projects to improve performance, and more are on the way.
    • The viewer’s texture cache is being overhauled and improved.
    • The rendering system is being improved.
    • Region crossings have been touched, and more work in this area may be forthcoming in the future.
    • Performance is something the Lab is always working on.

Video: 7:45-13:00

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Continue reading “November executive town hall: summary and audio”

November SL Town Hall with Oz, Grumpity and Patch – reminder

Just a quick reminder.

The next in the Lab’s in-world Town Hall series, featuring Director of Product, Grumpity Linden, Technical Director Oz Linden, and Senior Director of Product Operations, Patch Linden, will take place on Thursday, November 15th, 2018 at 10:00 SLT (18:00 GMT / 19:00 CET). The event will take place at the Town Hall meeting regions, with the landing point URLs as follows:

Selected questions from the Town Hall meeting forum thread (now closed) will be put to Grumpity, Patch and Oz during the session, and there may be an opportunity to ask questions from the audience, if time permits.

All things being equal, I hope to have a summary of the session up after the event, which will be similar in nature to my summaries of 2018 Town Hall meeting – see here for the September Town Hall with Ebbe, as an example.

November 15th Town Hall with Grumpity, Oz and Patch

Patch Linden, Grumpity Linden and Oz Linden

Linden Lab has announced the next in their series of Town Hall meetings, this one again featuring three of the decision-makers for Second Life’s ongoing development: Director of Product, Grumpity Linden, Technical Director Oz Linden, and Senior Director of Product Operations, Patch Linden.

Like the September 13th event, this will be a single session, the date and time being:

Thursday, November 15th 2018 from 10:00 SLT onwards.

The official blog post notes:

Collectively, these three have over 28 (!) years of experience working on Second Life and work closely with all the Second Life teams to continue to improve this platform that we’ve all come to love.

They are some of the biggest stakeholders in the direction of the product development roadmap each year, and know the product inside and out!

If you have a question that you would like to ask these Lindens, please take a moment to post it in the Community Forum thread “Town Hall Meeting with Grumpity, Oz, and Patch Linden – November 15” in advance of the Town Hall. Questions will be selected from all submissions made prior to November 9th, so be sure to get your question in before then.

The Town Hall meeting venue

For the benefit of those who may not be familiar with Patch, Oz and Grumpity, the following is a brief outline of their responsibilities which I hope may help when considering questions to submit for consideration at the meeting.

Oz Linden is the Technical Director for Second Life, having joined in 2010 with initial responsibility managing the viewer open-source project and rebuild what had become a fractious relationship with TPVs, with his role expanding over time to encompass more and more of the engineering side of Second Life.

As work on Sansar started to progress in earnest, he pro-actively campaigned within the Lab for the role of Technical Director of SL, building a team of people around him who specifically wanted to remain solely focused on Second Life and developing it. His team works closely with the product and operations team to ensure SL constantly evolves without (as far as is possible) breaking anything – a process he refers to as rebuilding the railway from a moving train.

Grumpity Linden is the Director of Product for Second Life. She originally came to Linden Lab while working for The Product Engine, a company providing end-to-end consulting and software development services, and which supports viewer development at the Lab. Grumipty was initially involved in the development and viewer 2 (as designed by 80/20 Studio).

She became a “full-time Linden” in 2014. Her current position involves coordinating the various teams involved in bringing features and updates to Second Life (e.g. Engineering and QA), liaising with legal, financial and compliance to ensure features and capabilities meet any specific requirements in those areas, etc. This work can involve looking at specifics within various elements of the overall SL product, such as UI design and layout, etc.

Grumpity jokingly refers to herself, Patch and Oz as the “hydra” or troika, responsible for the development and direction of all aspects of Second Life.

Patch Linden is the Senior Director of Product Operations at Linden Lab. Originally a Second Life resident, he joined linden Lab in 2007, after being invited to apply to the company as a result of his work as a community leader and mentor from 2004 through until the invitation was extended.

His role is the only one of the three here that also encompasses Sansar, as he manages the respective support teams for both platforms. In this regard, he recently established a support centre in Atlanta, Georgia. For Second Life, his work also involves overseeing the content development teams, the Mainland Land Team, the Linden Department of Public Works – LDPW, aka The Moles, and managing the account support team.

September 2018 Town Hall with Ebbe Altberg: transcript with audio

Ebbe is still into his T-1000 look. But then, he does keep to his promises to “be back” (and take people’s questions and offer thoughts and insight into the Lab, SL and Sansar) 😉
On Thursday, September 13th, Linden Lab hosted a further Town Hall meeting at which questions were put to the Lab’s CEO, Ebbe Altberg.

Those wishing to ask questions were asked to submit them via the forum thread September 2018 – A Conversation with Linden Lab CEO Ebbe Altberg, a thread that is now locked from having further questions added, but remains available for viewing.

As many of the questions require a technical response, the decision was made to have the Lab’s subject matter experts address them directly through the forum thread itself after the Town Hall meeting, a process which may take several days to complete. So if you did ask a technical question that wasn’t raised at during the event, be sure to check the thread to see if an answer in provided there.

The following is a summary of the answers to questions asked during the Town Hall session, audio extracts and video time stamps provided as reference. The video is embedded at the end of the article.

Please note that this is not a full transcript of the event. Producing a word-for-word transcript takes a lot of time. Instead, I have attempted to bullet-point the replies offered, and have included an audio extract and a time line to the relevant point in the video.

Also note that:

Table of Contents

  • These notes don’t necessarily follow the chronological flow of the session, as I’ve attempted to group subjects by topic for more concise reference.
  • There is a degree of choppiness in Ebbe’s audio (present on the videos as well). This is down to Voice issues in SL. Because of this break-up, some of the audio clips are edited to remove elements where the break-up is particularly bad, but hopefully without losing the actual context of what was being said.
  • Video timestamps will open the official video in a separate browser tab at the start of the specified time period, allowing readers the choice of listening to the audio extract, or the video recording.
  • Due to the brevity of some answers, not all replies given below have an audio extract – but they all have links to the official video.

Opening Comments

  • Exciting year for Linden Lab – 15 years in the business, lot of investment in SL going on + growing the SL team. There’s a lot going on that has the Lab optimistic about the future, and looking forward to being on the journey for a long, long time to come.
  • In March LL announced a very aggressive roadmap, possibly more than could be achieved within 2018, but goals have been pursued and people hired to help meet them.
  • Perhaps most noticeable work has been the re-balancing the economy: reducing the price of land and finding other means by which the Lab can generate revenue that are fairer for everyone – users and the Lab.
    • This means some things get cheaper [e.g. land], and other may get more expensive [e.g. transaction fees] for people as things are adjusted.
    • Overall response has been positive – particularly the lower Mainland costs – increased “free” tier, which is still keeping the land team busy in handling purchase requests.
  • Roadmap also noted new games and experiences, and the next one is “not far away”.
  • Themed learning islands were mentioned, for more vertical acquisition of new users, and tests have been run.
  • Marketplace improvements are starting to come in, with more on the way, helped by a new hired in the commerce team.
  • New land auction process was deployed, but has had issues, so user-to-user Mainland land auctions still to come.
  • There have also been performance improvements.
  • Animesh is very close to release, and the Environment Enhancement Project (EEP) is close to public testing. Bakes on Mesh is following behind them.
  • More value for premium members is coming, but no announcements to make during the town hall.
  • Return of last names may not roll-out before the end of 2018; there’s still a lot of work to be done.
  • Grid-wide experience operation for users also may not be deployed before the end of 2018.
  • Work is continuing on Linden Home improvements, but not clear if this will be deployed all at once or in stages. The hope is to start releasing some of them before the end of 2018.
  • Moving SL to a cloud infrastructure will not be completed until “well into” 2019. Work is progressing on a server-by-service basis.
  • He is personally every excited with all that is happening, the SL team is dedicated to the work and is growing, and Lab is very pleased with the positive responses from users to the changes and improvements being made.

Video: 4:05-12:54

Audio:

 

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Ebbe and Xiola at the September 13th Town Hall.

Q&A Session

Land and Pricing

What was the rationale the up-front higher fees for grandfathered regions?

  • The 2016 buy-down offer was to encourage people who knew they were going to keep land for at least 6 months to obtain lower tier.
  • The structure meant that the up-front cost (US $600) could be recouped in 6 months, allowing the land holder to continue to enjoy a much reduced monthly tier.
  • The transfer fee of US $600 for grandfathered / bought-down regions (compared to the US $100 for “retail” prices regions) is intended to operate the same way: to encourage those who wish to obtain grandfathered land and will hold on to it for a period of 6 months or more to do so, and so continue to enjoy the lower monthly tier.
    • The US $100 transfer fee can still be applied to grandfathered regions, but they will revert to the full monthly tier rate, so the US $600 isn’t necessarily a barrier to selling the land.
  • Currently no plans to make further changes to tier rates – Lab still absorbing the data from the June private region pricing restructure.
  • However, there is still a commitment from the Lab to do more where land is concerned, once with economic situation resulting from the June 2018 change can be fully understood.
  • Personally has a belief that those who commit to holding land for a period of time should be able to benefit from doing so.
    • This may again involve a higher up-front cost that is recouped over a period of time.
    • Does mean that tier pricing differences (e.g. grandfathered to retail) could vary over time – just as the June reduction narrowed the gap between grandfathered and retail monthly tier.
  • But even with the June retail price reduction, those who used the buy-down offer are still enjoying a lower tier than those who buy at retail.

Video: 18:42-23:15

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Will there be further land pricing reductions / increases in land capacity (prim allowance)?

  • Both are things the Lab wants to do.
  • Land price reductions depend on the Lab being able to generate revenue and remain healthy as a business via other means – increased transaction fees, increased check-out fees, increased and broader Premium subscription options, etc., all of which are constantly being looked at.
  • Increasing the land capacity is a matter of performance and hardware improvements. If these continue to be made, then further increases to land capacity might be possible.

Video: 23:28-24:54

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Continue reading “September 2018 Town Hall with Ebbe Altberg: transcript with audio”

September SL Town Hall with Ebbe Altberg – reminder

The Town Hall meeting venue

Just a quick reminder.

The next in the Lab’s in-world Town Hall series, again featuring CEO Ebbe Altberg, will take place on Thursday, September 13th, at 09:30 SLT (17:30 BST / 18:30 CET). The event will take place at the Town Hall meeting regions, with the landing point URLs as follows:

Selected questions from the Town Hall meeting forum thread (now closed) will be put to Ebbe during the session, and there may be an opportunity to ask questions from the audience, if time permits.

All things being equal, I hope to have a summary of the session up after the event, which will be similar in nature to my summary of the April 2018 Town Hall – see here for more on that.