Sansar: the Wookey in ex-CEO lawsuit

Stock image via MGN

Sansar, the platform for live virtual events originally created by Linden Lab, had something of a scare in later December 2021, when all services, including the platform’s website went off-line for a period of time. This prompted a round of speculation / rumour (and in some cases, indignation) that the platform had been shut down without warning.

As we all know, Sansar went through an intensive development cycle from 2014 through 2017, prior to being (prematurely, I tend to believe) launched on the world at large. It then – being brutally honest – went through a period in which Linden Lab flip-flopped in direction and purpose for Sansar as the bubble of hype surrounding consumer-based VR (unsurprisingly) burst. Finally, in March 2020, after having laid-off the majority of staff involved in Sansar at the end of 2019, Linden Lab sold Sansar to what appeared to be a start-up company, then called Wookey Projects (eventually to be come Wookey Search Technologies Corporation (operating as Wookey Technologies). For a time, this seemed to bode well for Sansar’s future: the majority of laid-off staff were re-hired, development work resumed, etc., and Sansar event hosted some large(ish) events in 2020, such as Lost Horizon’s Glastonbury Shangri-La. But really, Sansar continued to struggle to build a genuine audience.

Then, on Wednesday, December 22nd, Sansar’s presence on the web abruptly vanished, with the website returning a 404 error, and the client left unable to connect to any servers. As the hours passed, so speculation grew that perhaps the plug had been pulled, particularly in light of the comments that had been doing the rounds that all Sansar technical staff had been placed on extended furlough since some point in September 2021 (which, given the company’s total number of direct employees is put at just 22 by RocketReach and others, could represent a something of a significant portion of staff).

Sansar Discord channel screen capture, courtesy of Dr. Fran Babcock

Having heard the news about the outage, I decided to wait things out for at least 24 hours to see if the situation changed, or if any announcement were to be made. As it turned out, things did start to change in that time, as Sansar’s services began to come back on-line on December 24th, starting with the sansar.com website, with the avatar service about the last visible service to re-surface prior to log-ins resuming.

Exactly what went wrong is unclear – being completely transparent, I’ve not actually been actively involved in Sansar since the end of June 2020 – but so far as I’m aware, nothing official has been stated beyond a Discord channel statement from “Steve from the Wookey management – Sansar team” (displayed on the right), from Steve Moriya. VP of Business Development (with thanks to Dave for the pointer).. Given we are on the year-of-year-break; perhaps something will be stated in the New Year – but time will tell on that.

However, the outage did prompt me to return to information that came my way in September 2021, and which I (again) opted to withhold from blogging about at the time, in order to see how developments progressed.

Coming by way of Cain Maven, a Second Life creator and individual not given to hyperbole or rumour, that information was / is that Wookey Search Technologies Corporation is engaged in a long-running dispute with its former CEO, Mr. John Fried. He has been seeking recompense from the company that could amount to something over US $1 million.

Companies being sued by former employees isn’t precisely unheard of in the United States (Linden Lab themselves has faced it – or the threat thereof – at least once), and can be subject to settlement without ever reaching a formal court case. Hence why, when Cain pointed me to the matter, I decided to hold off on commenting, and await developments.

However, case number CGC20584302¹, filed with the Superior Court of California, San Francisco, does now appear to be on course for a potential trial by jury, following demands to do so were filed with the court by both parties at the end of November 2021.  

The situation has been developing since shortly after Wookey acquired Sansar in 2020; at its heart, is a claim by Mr. Fried that Wookey failed to honour commitments they allegedly made to him concerning salary and reimbursement of relocation fees (from Florida to California), and further failed to honour an alleged US $1 million bonus payment for which he is also seek recompense. It’s a case that has seen both sides file claim and counter-claim, motion and counter-motion; but as noted above, both parties filed demands to move to a trial by jury in late November 2021. As a result, the court issued a Notice of Time and Place of Trial at the start of December 2021, and unless anything else arises, the trial will commence: June 27th, 2022, and it will be heard in the court of the Honourable Suzanne Ramos Bolanos.

That said, a settlement may still be reached – a conference to attempt to see if this is possible remains scheduled for March 16th, 2022, having been postponed from its original December 8th, 2021 date. But the In the meantime, both parties are moving to the Discovery phase of the case  – which may also bring requests for continuance before the judge, further delaying the trail, or altering the direction of the case.

I offer no direct conclusions on the matter here – I’m not a lawyer, after all. However, given Wookey Search Technologies appears to be valued at around  – as of September 2021 – US 3.78 million, were the case to go all the way, and a judgement made in favour of Mr. Fried, it could put a significant dent in the company’s finances. As such, I’ll continue to track the case and look to provide updates in 2022.

  1. Note that this website requires multiple responses to a Captcha system, and can time-out relatively quickly, requiring additional Capcha confirmations.

Sansar: recent updates and the Sansar Training Grounds

The revamped Sansar log-in screen shares the same image with the installer and updater, giving a more cohesive look to the product

It’s been a while since I poked my head into Sansar; I’ve been watching the events page to see what is going on and the COMETS – users engaged on the platform – have been doing a sterling job in trying to provide a nucleus of a community and running events among themselves. Product Meetings have been few – two since Wookey took over things, one of which I could attend, and one since then; hopefully more will come along as the Wookey Team settle in to remote working – something that was still being set-up at the meeting I did made.

However, a comment passed at the meeting I did make has come to pass: as of June, Monstercat, the Canadian electronic dance music (EDM) is back to running events in Sansar, with their Call of the Wild events now scheduled on a weekly basis. It’ll be interesting to see how these pick up again; prior to the hiatus, they were (on a, I believe, monthly basis) generating around 1,300-1,500 “interested” responses.

May and June have seen a couple of platform updates – release notes here and here. Both offer continuing support for events, with the most recent also featuring a revamped Nexus and updates to the user on-boarding process. Other updates among the recent pair of of releases include new events-oriented templates creators can use for their own events, ability for world owners to mute all voice users in their environments, additional shaders and bug fixes, but I’ll be focusing here on the Nexus and on-boarding.

The Nexus Reloaded

The Nexus has received a significant overhaul whilst also retaining much of its look and feel. Major changes lay in the removal of Agent Prime and any hint of Sansar Quests (although Agent Forma remains in club Forma (she’ll just politely tell you to bugger off when touched).

The Updated Nexus

The Prime Portal central area remains, again with a new look, while the portal itself is gone, as is the lounge area above it. Replacing the Prime Portal is a new event-focused portal that leads to the currently-promoted major event or, if the event is not currently live, provides the option for people to register their interest in attending and to have it added to their calendar. At the time of my visit, this was promoting the Lost Horizon event Sansar is hosting with Glastonbury Shangri-La (read more about this in Glastonbury comes to Sansar for 2020).

Searchlights swing back and forth from the central portal area to illuminate the four major portals  around the outer walkway. These remain pretty much as before: Monstercat, Sanrio World (Hello Kitty) and a link to open the Popular Places section of the Codex (if you’re a Second Life user, Codex = Destination Guide with added functionality), with the forth offering a teaser for Bootshaus (which might be some kind of virtual tie-in with Bootshaus.tv?).

To further encourage general exploration, the Nexus now features an outer “portal wall”. This features a ring of portals leading to the more popular user-created Sansar Experiences. I’m unclear as to how worlds are selected for these portals – I assume there is a process in place – or how / when the destinations to which they point might be refreshed.

The revamped Nexus offers more portals to user-created worlds

On-Boarding Process

The revamped on-boarding process is stills 4-step affair: download the client, create and account and verify e-mail, select an avatar, get dropped into the Nexus. With a notable exception, the majority of the changes in the latest release appear to be cosmetic: the installer, updater and log-in screen all now share the same graphic that appears to have been largely inspired by the cinematic version of Ready Player One.

That exception is the avatar carousel, which sees a new set of seven avatars for new users. Unsurprisingly, the focus is on human avatars with three male and three female in casual / clubbing garb. They are rounded-out by one non-human (but humanoid) robot. I’ve no idea if these are purely Sansar Studios created avatars or if some have been selected from the work of creators (as has been the case in the past).

Four of the seven new starter avatars. Inall there are three male and three female avatars, plus the humanoid robot seen above

Additionally, it would appear that the “getting started” pop-ups have been overhauled to look a little brighter. These are again minimal; all I’ve encountered is how to move and how to emote (play animations) – which is fine for getting around and bopping on a dance floor – but what about things like text chat for those who don’t have a microphone (the latter is at least intuitive, having its own UI button)?

And how about at least giving new users a clear hint that they have a home space? If nothing else, a pointer to the latter might pique the curiosity of some coming into Sansar for an event and get them to come back and have a look at what it is, and so help kick-start them into wider exploration.

New User Experience – Digital University

While not an official undertaking by the Sansar team, when it comes to user on-boarding, the Sansar Training Grounds 101, created by experienced Sansar User ZeroCheese for the Digital University, does offer a more rounded opportunity for new users to more fully get to grips with the client.

Available through the Codex and (currently) featured at the Nexus, this experience offers a guided walk-through of core aspects of using Sansar – movement, manipulating objects, sitting, using emotes (animations) – which includes an introduction to the idea of using the Sansar Store, using voice and text chat, and using the UI. True, not absolutely everything is shown – but frankly, it doesn’t need to be; what is there is sufficient to allow a new user to get on in Sansar, with the rest open to being learned / discovered in time.

Sansar Training Grounds 101

This latter aspect of gaining familiarity with a platform over time is something that often gets overlooked in discussions about the “new user experience”. All too often it seems people get too caught-up in believing everything must be laid before the new user – regardless of the fact that it likely took them weeks or months to understand all that they now want to push onto the new user in a single serving. That it might actually make things harder for said user, and add to the belief that a platform has a “steep” initial learning curve, is often overlooked.

As it is, Training Ground does a pretty good job of covering the vital basics whilst also pointing the way for the user to poke at the client UI and discover / learn about it on their own. One or two aspects could perhaps be a little better: the initial walk training seems excessive, whilst the need to land fruit in the basket is required in order for the next lesson to be reached could be better emphasised. However, what is provided is more than enough to allow a novice user to be able to  more fully enjoy Sansar. If only it were more front-and-centre at the Nexus to encourage interested new users to give it a go.

General Observations

The new look Nexus does what it says on the tin – and by offering more in the way of portals to experiences, it appears to have overcome something of the past critique that it was too much of a bottleneck that stopped incoming users filtering through to other locations on the platform. Certainly, during all of my most recent visits over the last few days, the number of avatars within the Nexus have been nowhere near as lose as they were in the back-end of 2019.

The new avatars are, I would suspect, bland when it comes to those familiar with platforms like Second Life. However, they do fulfil the need to offer events-oriented avatars to incoming attendees, and this should be borne in mind. Hopefully, more will be added to the mix; seven is a very small number, and were an event like Lost Horizon to generate a lot of interest and engagement from newcomers, then leaving the choice of avatar to just those seven could lead to such an event looking something like a clone fest.

Overall use of Sansar currently appears to remain somewhat below pre-sales levels with most activity being driven by the COMETS, as noted above. It’ll be interesting to see how much impact on peak levels of activity the renewed Monstercat events have, and what the upcoming Lost Horizon event does for Sansar’s visibility.

Sansar in limbo: revisiting it as a white label service

Sansar Studios Conference Stage – and example of a meeting / event space from early in Sansar’s public development

Introductory note: over the course of the last 24 months I’ve drafted a number of pieces on Sansar none of which, for a variety of reasons – including something of a lack of dedication on my part – never got to see the light of day. The following piece represents a synthesis of some of those views, in part borne from recent events in the physical world. 

Back in the mists of time, and before Sansar gained its first users through the original Closed Alpha programme, there was talk that the platform would have support for third-party access controls built-in to it, so that a company or organisation or similar would be able to employ their own user authentication services as a “portal” for their users to access their Sansar experiences (or the “next generation platform” as it was still called at the time, the name not having been finally determined).

We’ve also heard in the past wishes to be able to connect your users with Second Life, where you can manage user access from places where you already do that within your institutions today, and support for third-party authentication and access control is something that we’re building-in to the foundation of the next generation platform [Sansar].

– Ebbe Altberg, VWBPE Conference, April 18th, 2015

At the time – for me at least – this appeared to suggest that Sansar might have some form of support for white label offerings, that is, environments that are built and provided within Sansar’s cloud services, but due to branding, path of access, etc., appear to be a natural part of a customer’s own services and capabilities rather than being provided and operated by a third-party (Linden Lab).

A Sansar Studios conference room template design

It’s an idea I mentioned in a number of articles on the platform between 2015 and 2017, and would it have been the case, then potentially Linden Lab could have a powerful offering for companies and organisations that wanted to leverage VR in a “dedicated” (platform / environment manner), but didn’t necessarily have the in-house skills to do so.

By this I mean that, rather than have to hire-in staff versed 3D design and able to utilise engines such as Improbable, Unreal or Unity, etc., and have to place the burden of running the resultant environment(s) through their own IT department, or having to to find a design house and a suitable service provisioner, they could use Linden Lab’s “one stop shop”, capable of providing all the design expertise (via Sansar Studios) and the ability to provision and manage the environment(s), on pretty much a reasonably “fixed” price basis, and no significant additional overheads in terms of hardware costs, depreciation, engineering, etc.

Such a white label service would provide both clients and the Lab with assorted benefits. For the Lab, it means a business model that can be relatively easily marketed to almost any client, and offer a constant revenue stream (design of the required environments, providing any required custom avatar looks and the necessary API requirements; operating fees (potentially on a defined sliding scale depending on frequency of use, number of active instances, etc); the potential to offset the cost of developing specific Sansar capabilities which – under a contractual agreement – they can use  / offer elsewhere in the platform; gaining brand names of users of the Sansar engine.

Information boards from the 2018 Swansea University VR / AR conference installation in Sansar

For customers it means the aforementioned ease of provisioning opportunities through assorted third-parities (design, implementation, operation) or need to hire-in specialist staff; they gain capabilities that are branded as their own with the ability to easily adapt / expand those capabilities according to their needs / the needs of their own clients, and for a controlled price; they also have the ability to turn services off without undue financial impact; no concerns over hardware purchase / lease / depreciation.

If such an approach had worked, then it’s not unfair to assume it might have helped with the platform’s ability to generate revenue whilst Linden Lab sought to grow the more public presence of Sansar with other audiences – creators, VR enthusiasts, gamers, and so on.

Admittedly, in writing this piece I’m making the assumption that LL didn’t tread this particular route of trying to promote Sansar as white label service; truth be told, they might have done and found it to be a dead end. However, there is evidence to suggest they didn’t get that far. Firstly because even by June 2015 Ebbe Altberg was indicating that the third-party authentication and direct access would arrive some time “later” in Sansar’s development path, whilst Product Meetings during the past year suggested it was still something LL would “like” to do, some time.

Meeting room access points (teleports) at the 2018 Swansea University VR / AR conference installation in Sansar

Today, with mounting fears about the latest coronavirus outbreak – Covid-19 – there is obviously a case for the use of virtual environments to handle certain use-cases, thus helping to avoid people from having to travel or gather in large groups where the risks of infection tend to climb. As I reported on March 13th, Linden Lab has just moved to make the use of Second Life more attractive to educational institutions and non-profits by lowering the fees for such regions and opening a micro-site dealing with using SL as a workspace.

But how much more inviting might a platform like Sansar be in this situation, particularly if it could be offered as such a white label service to entities specialising in organising events, conferences, etc., on behalf of others, or to companies that routinely need to organise and host their own staff / client events? Yes, there is something of a credibility hump in using virtual spaces – with or without the accompanying headsets, given Sansar can be accessed and enjoyed without the latter) – but that shouldn’t necessarily be a barrier to making the effort.

As it is, and as we know, Sansar currently sits in limbo; staff (including the team forming Sansar Studios) have been let go, and Linden Lab is seeking a “Plan B” for Sansar. So getting things moving forward once more would appear to be a little difficult given that most of the personnel involved with Sansar have (hopefully, for their own security) found a new home and income.

Nevertheless Sansar as a white label environment offers an interesting thought exercise.

Sansar at two years: observations and thoughts

Courtesy of Linden Lab

July 31st, 2019 marked the second anniversary of Linden Lab throwing open Sansar’s doors to any and all who might want to try out the company’s (at that time) VR-centric social platform. In 2018, I marked the platform’s “first public anniversary” with some observations and thoughts, so I thought I’d do the say on the platform’s “second anniversary”.

When the doors first opened, and as the Lab forewarned at length, Sansar’s capabilities were nowhere near as built-out and Second Life (with its – then – 14-year history of development), the platform was fairly roundly beaten by some in SL as being dead on arrival. I personally felt such reactions were overblown, simply because we had been so clearly forewarning. but, I did (and do) still feel that launch was perhaps premature, and possibly the result of a knee-jerk reaction to the (genuinely) overblown predictions of growth within the VR marketplace.

But that was July 2017. While the VR market is still trying to clamber its way to the forecasts made about it back then, a lot has changed for Sansar in that time. Releases for the platform have continued at the rate of one major release a month, with intermediate point releases that further help with bug fixes, put out minor improvements or smaller features.

In the last 12 months in particular the last 12 months have seen some significant updates, including:

Sansar’s “Three Pillars” of Audience

  • Content creation – including provided a set of well-round tools / support for tools for both avatar and world creation.
  • Socialisation – making sure people can interact with one another, make friends, hold social events.
  • Gaming  / exploration – quests, mini-games, people exploring experiences and discovering what has been put into them.


Landon McDowell on Sansar’s audience segements

  • Working to bring the Desktop (non-VR) mode more up to parity with the platform’s VR mode (wrongly seen by some pundits as a “de-emphasising” of the platform’s VR focus).
  • Adding far more capabilities for direct interaction by users within experiences – including the recent (and still developing) quest system, and support for things like guns for shooting games, etc.
  • For VR users, full-body tracking has been introduced, with plans to continue to improve it.

  • Use-generated events capabilities have been released, allowing experience creators to host their own events.
  • Support for custom avatars has been added, together with avatar scaling, etc.
  • The licensing / permissions system was introduced, and the Sansar Store finally integrated into the client.

At the same time the platform has seen numerous improvements to the UI, both in Desktop Mode and in VR mode; Users have been offered more of a feeling that they have their own “personal space” when logging-in directly to the Sansar client (rather than by way of an experience on the web Atlas) through the “Home Space”, and so on. There have also been a broad range of under-the-hood tweaks, updates and change through Sansar to better support avatar counts within experiences, to reduce experience load times, to improve overall performance and stability, etc. And, of course, creator capabilities have continued to be expanded.

So Sansar has hardly stood still over the course of the year, and is something of a decent beast to how it looked just a year ago.

Click gallery images for views of the Sansar Home Space

That said, there are some capabilities within the platform that are still lacking, or which have stirred a degree of controversy, together with decisions by the lab that have perhaps resulted in raised eyebrows.

An example of the first of these is the fact that there is still no easy way for content creators to offer updates to their products on the Sansar Store (outside of scripts) – a pretty fundamental capability if you want commerce to thrive on the platform.

The upcoming release of Sansar’s Avatar 2.0 has also caused some upset in that it will effectively put an end to the current avatar form, and “break” things like rigged hair and clothing (at least until the creator re-rigs it to the new avatar). However, this is countered by comments from within Second Life that once deployed, it may well encourage more avatar-related creators to give Sansar a go, given the enhancements it will bring to the Sansar avatar.

In terms of raised eyebrows, the decision to launch on Steam at the end of 2018 was perhaps the biggest. Again, given the overall state of Sansar’s development at the time, it appeared to be premature. Yes, Steam is considered the biggest platform for VR games, but Sansar’s lack of capabilities meant it might not gain traction among the more “consumer” type of Steam users – those who like to play fully-rounded games.

However, the decision can perhaps be made more understandable if referenced in terms of economics: provisioning the platform on Steam comes at a cost (30% of sales). This required an adjustment to the fees charged by the Lab – a bridge perhaps best crossed sooner rather than hit a much larger audience of creators with the increase further down the road.

The subject of Steam, however, perhaps brings us to the elephant in the room: user numbers.

Steam stats reveal that, by-and-large, Sansar usage has been low, but they don’t necessarily reflect overall usage

Much has been made of this – particularly by pointing to the Steam stats. However, it’s important to remember that the Steam stats only represent one portion of those coming into Sansar: those accessing the platform through Steam’s own gateway (or who have maybe tied their Sansar account to Steam). As Linden Lab has noted, they don’t include people coming into the platform either directly through Sansar’s front door on the web, or by their local (non-Steam) installation of the client, or through specifically publicised events. Thus, when looking purely at the Steam stats, it is possible the entire picture isn’t being seen.

Nevertheless, and with the exception of recent events, it is not unfair to say that user numbers for Sansar have been disappointingly low. This has even been remarked upon by Landon McDowell, the Lab’s Chief Product Officer, and the person most directly in charge of Sansar’s development.

More recently, there have been some significant upticks in Sansar’s user counts – notably due to Linden Lab’s partnership with Monstercat, the Canadian independent electronic dance music record label. But again these tend to be spikes, rather than signs of a growing upward curve – which remains something Sansar has yet to really achieve. But this doesn’t mean Sansar has in any way “failed”.

The fact is, the virtual entertainment market is a highly competitive space; as such building an audience will take time (as the old adage goes, “it took my X years to become an overnight success”). With Sansar, this ability to to grow an audience has undoubtedly been hampered by the lack of broader capabilities.

The Monstercat launch event saw record currency for Sansar – although “record” is a relative term

However, there are signs that Sansar is now approaching a point in its development where it can start to appear to be far more sophisticated to incoming users, be they creators or “consumers”. Game play mechanisms are now appearing, opportunities for more direct immersion and  engagement (regardless of whether or not a user has a VR HMD system) are growing, and even the avatars themselves are about to become a lot more engaging. Thus, the potential for Sansar to grow its user base over the next 12 months is potentially there.

There are still significant questions around Sansar and its future, not just in terms of raising its user count, but in terms of keeping pace with developing technology around VR (it doesn’t, for example support the Oculus Quest or similar  Snapdragon based hardware). But again, it’s still too early to write-off Sansar on the basis of what it currently lacks, simply because it is still in development.

At the end of my look at Sansar’s first “public” 12 months back in July 2018, I noted that Sansar was not a place where I’d want to spend all my virtual time – and that is still the case today. But, having observed the development of the platform through the past year (and reporting on them), I confess to being somewhat optimistic that Sansar could well be in a stronger position in a year’s time.

Sansar: comedy in VR

Image courtesy of Linden Lab

Update, January 31st: the next Comedy Gladitors line-up has now been confirmed as Steven Hofstetter (host), with Josh Wolf, Jamie Kennedy, Zainab Johnson, and Greg Fitzsimmons, as noted below. The event will take place on Monday, February 11th, 2019, commencing at 17:00 PST  (03:00 GMT, Tuesday, February 12th, 2019). Tickets are available for the “early bird” rate of US $4.99 through until Wednesday, February 6th, 2019, thereafter most likely US $9.99 in keeping with the first Gladiators event.

Sansar has recently hosted two comedy events – in fact the first two in a pair of series. The first, Comedy Gladiators, took place in December 2018, and featured Steven Hofstetter together with Ben Gleib, Maz Jobrani, Alonzo Bodden, and Mary Lynn Rajskub. I wasn’t able to attend the event given the US / UK time difference, but did provide some coverage of the event ahead of time.

Four more events in the series are currently planned, all specifically suited to US audiences, set to by held on the following Mondays at 17:00 PST:

  • February 11th, 2019.
  • February 25th, 2019.
  • March 11th, 2019.
  • March 25th, 2019.
Steven Hofstetter (l) and the cast of the first Comedy Gladiators show: Mary Lynn Rajskub, Ben Gleib, Maz Jobrani and Alonzo Bodden

The upcoming shows will include Josh Wolf, Jamie Kennedy, Zainab Johnson, and Greg Fitzsimmons.

The second series of events launched on January 12th, in collaboration with the San Francisco Comedy Festival. This featured comedians David Cross (Mr. Show and Arrested Development fame) and Amy Schumer (MADTv, Insatiable, Shameless), together with openers Irene Tu and Chad Opitz). A further Sketchfest event will take place on Saturday, January 26th, featuring Michael Ian Black and Andy Kindler, supported by Emily Catalano.

All of the events are offered as ticketed activities – attendees pay via the Sansar Store in order to have access to an instance of an event. Starting with the January 26th event, Sansar users on Steam will also be able to pay for tickets via their Steam wallet. But what are these events actually like?

I cannot actually tell you first-hand, as I’ve yet to make one (as noted the Comedy Gladiator event was far too late for me, while 9:00pm UK time on a Saturday evening generally means I’m out-and-about in the physical world. However, Steven Hofstetter recently issues an extract the first Comedy Gladiators event, which helps to illustrate things.

This event saw a far amount of publicity ahead of it, with the Lab issuing a press release about the series launch, which was picked-up by a number of outlets. Steven Hofstetter also promoted it through his YouTube channel (although the promo video has since been removed, given the event has taken place).

From this clip, I got the impression the participants had at least had some experience of using VR ahead of the show, even if certain aspects of their avatar’s reactions to their own movements caught them by surprise.

At the time I wrote about the first of the SF Sketchfest event, I noted that:

Compared to the Comedy Gladiators event hosted in Sansar on December 10th, 2018 (read more here), the SF Sketchfest is receiving fairly low-key and what seems to be very short-notice advertising through social media.

The first SF Sketchfest event advertised David Cross and Amy Schumer, Irene Tu and Chad Opitz

As I couldn’t help but feel the event appeared to be somehow rushed – not that I had any evidence for feeling that way; it was just a gut feeling. However, reader Susan Wilson – who had been looking forward to the Comedy Gladiators event in December 2018, appeared to confirm this nagging doubt I had about the SF Sketchfest, when writing about the event:

Well, that was a waste of money. I heard the first comedy show in Sansar was great so I was looking forward to it but this was awful. Two famous people bumbling around a room, not even telling jokes. The openers were honestly better, at least they stood on the stage and did comedy. I was hoping for a comedy club experience in VR. This was more like watching “comedians” experience VR and not be very funny about it at all. It was nice to finally be able to sit down in Sansar though!

And I have to confess, a video of the session Baz DeSantis pointed me towards last week does tend to back this assessment up. Focusing on David Cross and Arden Myrin (who was not listed in the original line-up) while on stage (or rather, with the audience), it is fair to say that what is shown is less stand-up comedy and more a exploration of VR by a couple of people who have never previously tried it.

However, the flip side to this is that, while the session may not have been the kind of stand-up comedy presentation one might expect, there was also something of a level of interaction within it that one might not expect from a physical world venue of this kind; the hosts / focus of the show moving freely among the audience, chatting with them, exchanging hugs, etc.

The show also took an interesting left-turn a little over half-way through the recording, becoming something of a Q&A session. On the one hand this allowed a degree of insight into the comedians: why they become involved in comedy, but on the other, as it started it did feel forced and almost like a fall-back option should the session didn’t go in an intended direction.

Would I have come away from the event feeling happy? I’m not really sure; as a “stand up comedy event” the SF Sketchfest session to me falls very wide of the mark, and I’d like agree with Susan Wilson’s assessment. But as an opportunity to meet and chat with a couple of comedians in an informal, “unplanned” situation, it is an interesting experiment and I did find the latter half of the video somewhat engaging (I confess to previously being utterly unaware of either David Cross or Arden Myrin, so have no idea of their comedy styles).

But that said, if these kind of event are to succeed in drawing an audience, the SF Sketchfest does suggest that Linden Lab perhaps need to give more thought either into how the events are presented, or in preparing the participants in advance for what they are getting into if this type of event and Sansar are to be seen as a platform for stand-up comedy that can reach a very different audience.

I’ll leave you with the video of the Sketchfest event of January 11th (do note the language can be a little raw). Should any of you attend the January 26th event, I’d be interested in reading your feedback in the comments.

Sansar at the end of 2018 – a personal perspective

Sitting and thinking in my Sansar Home Space

The end of December 2018 brings with it the end of the first full year of public accessibility to Sansar, Linden Lab’s “social VR” platform. It’s been a huge year, with monthly releases that have significantly added to the platform’s capabilities, together with a range of initiative to engage with audiences, improve the new user process flow, and raise the visibility of the platform. The article looks back at some of the Sansar-related events and activities over the past twelve months, and offers a few personal thoughts based on the year’s developments. In a future piece, I plan to look more broadly at Sansar in terms of audiences and potential.

Releases and Updates

Sansar updates and releases progressed at the rate of one a month throughout the year, offering some significant updates and improvements to the platform. Key among these have been:

  • Social improvements: the ability to find other people within Sansar, such as through the Atlas, and the ability to create and view profiles. Experience creators were could start promoting events held within their experiences through the Sansar Events pages, and to help them manage said events and keep undesirables at bay, experience owners were also given access / ban controls. Direct messaging between friends was improved, while the ability to teleport to them within a public experience was added; friending others was improved and the People App finally arrived in VR. Also added during the year was the ability to see and type text chat in VR, while overhead typing and speaking indicators were introduced to make it easier to identify who in a group was doing what.
  • Avatar: general improvements included emotes (gestures in SL parlance) being extend to desktop mode,  with more being added throughout the year. New system avatars were added, together with the ability for creators to upload custom (but non-customisable – unfortunately, the ability to better customise avatars (sliders) didn’t reach release in 2018) avatars, and improvements continued to be made to the avatar IK system. A basic sit capability was added through gestures, which also allowed users to “cheat” and sit on chairs and other objects. The ability for avatar to “grab” objects in their hands (Desktop and VR) and to sit on objects came later in the year. The Look Book was revamped and support for adjusting Marvelous Designer clothing in VR added.
  • Performance: a major effort was put into improving Sansar performance throughout the year. This included significant changes such as the removal of custom terrains (due to their negative impact), moving scene editing from the client to a server environment (which will also hopefully allow for collaborative editing of scenes in the future). Texture streaming was added to help with scene loading, and efforts were put into improving the overall load times for the majority of experiences, while the ability to cancel an experience from loading if it was taking too long was finally introduced.
  • Edit Mode: as noted above, editing scenes moved from the client to a server environment, work was put into helping creator organise inventory, and a range of diagnostic options added. General object editing was improved with a series of incremental updates.
  • Client: the client saw a broad range of improvements, from integration of events (mentioned above), through to full integration of the Sansar Store. To help with the new user experience, the entire client UI was overhauled at the end of the year, with new buttons and tool tips together with a small client tutorial.

The client UI was overhauled with new buttons and menus (l) better presentation of UI elements in VR mode (c) and the addition of tutorial elements for new users (r). Click on any image to view slide show

  • Scripting: multiple improvements were made to scripting, including Simple Scripts, designed to allow people unfamiliar with C# to add functionality (turn lights on / off, open / close doors, etc.), to their scenes, and scripters given the ability to update their scripts on the Sansar Store.
  • Sansar Store: categories were added to improve finding items of interest, as noted above, the Store was integrated into the client over a couple of releases.
  • Permissions System: the permissions system was deployed, allowing creators to set permissions against their products when selling them, opening the door to the supply chain economy desired for Sansar (although there is more work to be done to allow multiple objects to be linked together and resold as a whole).
The permissions system, allowing was deployed in October 2018. Credit: Linden Lab

The above isn’t a full list, but it gives an idea of the progress made with Sansar during the year that has helped move the platform forward.

New User Experience

2018 saw work completed designed to improve the new user experience. A key part of this was the new client UI and tutorial mentioned above, and examined in my overviews of the November and December 2018 releases. This work also included a new Home Space “mini experience”. Introduced in December, this Home Space also forms the initial starting point for users on logging-in to Sansar, rather than them simply facing the Atlas.

This Home Space helps orient new users by providing them with the means to complete the first parts of the user tutorial in private, learn to change their avatar look, and will – in time – be connected to a new “Social Hub” where they can potentially connect with other users.

Images of the new Home Space taken in Sansar’s new “mouse look” view, showing the various areas. Click on any image to view slide show

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