Sansar’s sale and Tilia Inc: Ebbe Altberg reveals more on both

Speaking at the Above the Book session at the 2020 Virtual Worlds Brest Practices in Education conference on March 26th, and again during the Lab Gab episode 19 segment that aired on Friday, March 27th, Linden Lab CEO Ebbe Altberg revealed more about the about the sale of Sansar and the future of that platform. Also during the VWBPE session, he revealed something of the future path for Tilia Inc, the Lab’s subsidiary company.

The following is an amalgam of his comments during both sessions, complete with a quotes, audio extracts from the VWBPE Above the Book session, references to source material and supporting links.

Sansar’s Sale

Summary

The decision to sell Sansar came, at least in part, from the recognition that as a platform, it lay at a very different stage of its evolution compared to Second Life, requiring different investment and resourcing¹.

With the decision made, the Sansar team were apparently given the freedom to attempt to raise money / seek interested parties in order to keep the platform going (hence, perhaps, Ebbe Altberg’s February 12th comment that the former Sansar team were involved in discussions concerning the platform’s future – see the quote in Sansar: lay-offs, rumours, and confusion, February 12th, 2020)².

As it is, with the sale of Sansar, some 30 members of the team have (so far?) received offers to join Wookey Project Corp, and as of the March 27th Lab Gab session, “a bunch of them” are back to work¹. In support of this, I noted in a recent blog post that Sansar’s Community Manager, Galileo, appears to already be part of the Wookey Sansar team, having posted the Sansar blog post referenced below. Further, both Sheri Bryant and Julia Munck, formerly Sansar’s General Manager and Sansar’s VP of Product respectively at Linden Lab, have departed the company – presumably to join Wookey Project Corp.

It appears that the focus for the platform will potentially remain on it being a platform for large scale virtual events in the music / entertainment sectors, and that both desktop and VR support will be continued – although obviously, strategy and direction are now the remit of Sansar’s new owners.

Linden Lab will remain a “partner”, inasmuch as Tilia will continue to be used for Sanasr Dollar transactions and fiat money payouts (see more on Tilia below)¹ ².

Ebbe’s Comments – VWBPE Above the Book

To make the long story short about Sansar, we at Linden Lab decided to sell it and to give the team the chance to go raise funds and go it alone. I think it’s easier for them to go raise money as a separate stand-alone company rather than as a part of Linden Lab. Second Life is a very established, profitable, product and we kind-of had a start-up inside of an established, profitable company. And it was actually easier for them, I think, to raise money as a standalone, rather than as a part of Linden Lab.
So … the staff that worked on Sansar are all getting offers by the new entity to come back and start working on Sansar again, and I think they’ve started this week, so I’m super happy that the product and the technology and the team all get a chance to continue … and it makes it easier for Linden Lab and Sansar to both succeed, I think, going forward. I’m happy for the way things ended up in the end.

References

  1. Lab Gab – 0:40-3:00.
  2. VWBPE 2020 Above the Book – 49:55-51:47.

Additional Links

Tilia Comments

We are all likely familiar with Tilia Inc., Linden Lab’s subsidiary that handles all micro-transactions and payments /payouts related to Linden Dollars and Sansar Dollars, and which manages the Lab’s compliance with regulations relating to its role as a Money Transmitter / Money Services Business (MSB).

Tilia officially launched on Thursday August 1st, 2019, having been formally introduced to SL users in July 2019 – although as I noted at the time, SL and Sansar users may have had some awareness of its existence as the Tilia Inc., logo had been on both the SL and Sansar web pages related to L$ and S$ account purchases and Sansar account management for some time. For my part, I’d been speculating about the company since November 2015, and did so again in July 2019, when I noted that Tilia appeared to be geared towards providing its services to other companies.

I first ruminated on Tilia being a means for Linden Lab to offer virtual economy solutions in July 2019, as a result of the (fairly obvious!) clue on the Tilia home page

Whilst speaking at the VWBPE Above the Book event, Ebbe indicated that with the sale of Sansar, Wookey Project Corp is effectively Linden Lab’s first customer for Tilia’s services, as the latter will continue to provide payment / payout capabilities for those using Sansar and the Sansar Dollar.

In addition, he also indicated more customers for Tilia are on the way:

We’re partners with them [Wookey Project Corp] because they’re using Tilia for payments / payouts just like Second Life is doing, and Tilia will have more and more customers over time. We have several of them lined-up to be integrated to get those payment services.

No specific details on which companies are planning to use  Tilia, I’ll hopefully have more as they are announced.

Lab Gab 19 summary: Ebbe & Brett; LL, SL, Sansar & more

via Linden Lab

The 19th edition of Lab Gab was live streamed on Friday, March 27th, featuring Brett Linden, the Lab’s Senior Director of Marketing, and linden Lab CEO Ebbe Altberg, who were invited to discuss the Lab’s response to the SARS coronavirus 2 (SARS-CoV-2) pandemic and talk about Second life in general.

The official video of the segment is available via You Tube, and is embedded at the end of this article. The following is a summary of the key topics discussed and responses to questions. Note that the last 15 minutes of the video is something of an advert for the Linden Lab sponsored Mankind Tracer concert being held on Sunday, March 29th, which is not a part of this summary.

Sansar Summary

[0:40-3:00]

  • The decision to sell Sansar came, at least in part, from the recognition that as a platform, Sansar is at a very different stage of its evolution compared to Second Life, requiring different investment and resourcing.
  • Some 30 of the original team have received offers to join the new entity running Sansar (Wookey Project Corp), and “a bunch of them” are already back at work.
  • It appears that the focus for the platform will potentially remain on it being a platform for large scale virtual events in the music / entertainment sectors, utilising the platform’s ability to instance events for “many thousands” of attendees. Also, desktop and VR support will both likely be maintained.
    • However, the overall strategy and focus for developing Sansar is now obviously up to the new owners.
  • Linden Lab will remain a “partner”, inasmuch as Tilia will continue to be used for Sansar Dollar transactions and fiat money payouts, with Tilia also due to gain more customers in the near future..

Coronavirus Related

Dealing with the Virus

[3:00-7:48] plus as timestamped below.

  • On a set of personal notes,Ebbe, Brett and Lab Gab’s host, Strawberry Linden have thus far avoided infection (like the rest of the Lab’s staff they are working from home), but obviously, they do have concerns about the virus and its potential to impact family and friends.
  • Linden Lab is fortunate that it is exceptionally well geared towards remote working (many staff worked from home as a matter of course well before the current pandemic, and that’s been the way since the company’s formation).
  • It is not anticipated that Second Life should experience significant service interruptions due to the current health situation.
  • A comment that has been used among LL staff during calls and virtual meetings has been, “stay safe, stay virtual”.
  • [14:53-17:04] Users can help ease unnecessary stress on SL / LL staff by avoiding squabbles and upsets that can result in unnecessary abuse reports, etc., and by providing help to one another to lighten calls to support staff, as well showing support / friendliness to new users.
  • [27:55-29:33] All LL offices are closed. The co-lo data centre is open for access, if required, but all co-lo work is actually outsourced.

Usage and Concurrency

[7:48-11:09]

  • The last several weeks has seen a resurgence in the number of returning users (those who have not logged-in to SL for some time) as well as a rise in new users accessing the service.
  • New registrations are up by some 60%, with a rise in concurrency of around 10% overall.
  • These rises particularly correspond with cities, regions and countries where a lock-down is ordered.
  • Established users are encouraged to be kind and support incoming new and returning users, given they are likely trying to deal with the anxieties of the current situation.

Absolutely. We’re seeing quite [an] interesting resurgence of returning users, as well as new users coming in to explore Second Life. We see registrations up over 60% and concurrency’s up north of 10%, and we’re just a week or so into people being locked up. We can actually see countries and states that imposed strict stay-home policies, we see a corresponding jump in people in those markets jumping into Second Life.

– Ebbe Altberg, Lab Gab, March 27th

  • LL is not focusing any new features / activities specifically for those coming into SL as an alternative to watching television, playing games, etc. They are constantly working to increase registrations and user retention outside of any crisis.
  • The company is heavily committed to the the cloud uplift to AWS  / Google through until the end of the year, so there is not a lot of available resource to take on major new initiatives. This work will likely take the majority of the Lab’s technical resources through until the end of the year (see below as well).

Region Owners Impacted by the Virus & Assistance from the Lab

[17:10-18:54]

  • Contact support – see also: Region owners impacted by the Covid-19 pandemic encouraged to contact LL.
  • LL has no wish to see regions go under because holders are experiencing hardship as a result of result income at this time. however, the company also cannot afford to just give across-the-board reductions in tier.
  • Where cases can be explained  / discussed / explored, Linden Lab will try to do what they can and is taking a “human, compassionate” approach to people’s needs”.

Supporting Businesses and Education

[18:59-27:50]

  • Linden Lab has been “inundated” with requests from educators, businesses, etc., on whether Second Life can provide support for them.
  • The volume has been such that LL has had to re-assign resources to help deal with the incoming requests. There has also bee a certain amount of media attention on what Second Life can offer – the UK’s Daily Telegraph ran a paywalled article on SL and remote working on March 26th, for example)
  • It takes time to bring organisations in: understanding their requirements, getting them into SL, ensuring they have the required in-world facilities, etc.
  • In addition, LL have been carefully crafting a media campaign to raise awareness of SL as a place for socialisation and discovery. These have been garnering high rates of click-through that may be contributing to the upswing in registrations.
  • For the business side  – remote working, conferences, meetings, etc.,  – the Lab launched a micro-website and an accompanying updated FAQ promoting Second life as a working environment (see also: Second Life: support for remote working & reduced education / non-profit fees – updated, March 16th). This provides access to a series of seven turnkey region solutions for business use, comprising single and multi-region settings, capable of handling up to 350 avatars, with individual regions intentionally optimised such that they can comfortably and consistently handle 75 avatars apiece without becoming stressed.

The seven new turnkey business/ meeting environments provided by Linden Lab.

  • Education is still very much a factor in Second Life as well, with the platform again seeing an uptick in interest from educational organisations.
    • Various schools and universities can be found in the Destination Guide, and some have been active in SL for over a decade.
    • More are not publicly visible as they operate gated access for staff and students only.
  • Organisations such as CNDG are using Second Life for teaching / simulations in what is referred to as an “ambitious long-lasting run in SL”, with up to 10,000 students involved with Second Life experiential teaching modules.
  • Training also forms a part of learning in SL. For example, many nurses and medial staff have received simulation training within Second Life.
  • LL is committed to continuing to support educational use cases and make it easier for educational organisations and students to take advantage of what SL can offer.
  • Second life is also the focal point for the annual Virtual Worlds Best Practices in Education (VWBPE) conference.

Other Topics

Book Club and Showcase Streams

[11:10-14:43]

  • Despite the cloud uplift work, Linden Lab did announce two new two new initiatives on the marketing side:
    • The Second Life Book Club will launch on April 8th and a monthly event. A spin-off from the Draxtor Book Club hosted on Sansar, the Second Life Book Club will feature Draxtor Despres in conversation with authors from around the world, with the first instalment featuring Matt Ruff, Ken Liu, SL Huang, CB Lee, and a possible additional guest.
    • Showcase Streams will be a series of spontaneous “drop in” video streams that will aim to spotlight the many music, art and cultural events in Second Life.
  • Outside of the current pandemic, a reason for implementing initiatives like these is that the Lab has seen an uptick in interest in second Life as a result of the their social media engagement and the success of formats like Lab Gab in capturing non-SL users’ interest.

Name Changes

[29:41-30:52]

  • Most recently subjected to an internal pile-on test (stress test with mass use of a capability, in this case by LL staff) to uncover any previously missed bugs or issues.
  • Could now be just “a very few weeks” away from launching.

iOS Mobile Companion

[30:58-33:11]

  • Lots of activity.
  • Must be understood this will primarily be a communications tool (e.g. IMs, group messaging, etc., but not local chat or in-world presence / 3D view initially).
  • Now very close to Alpha status, which may only be for internal testing, and the path from that to initial release isn’t currently clear (iOS apps are subject to Apple strictures, among other things).
  • Work has now started on the Android version of this companion app as well, and the hope is this will quickly catch-up with the iOS version.

Future Plans / Updates

[36:10-39:27]

  • For 2020, the cloud uplift. This is occurring on a service-by-service basis on the back end (e.g. log-in service, web services, group services, etc.).
  • Transitioning the simulators will be a huge undertaking.
  • Some services have seen significant performance improvements following their transition, just because services a moving to more up-to-date hardware and newer infrastructure.
  • Because of this, 2020 will not be a major SL feature release year beyond what is already stated as being in the works (e.g. EEP, Name Changes, Premium Plus, mobile companion). Anything else will be subject to resources being available.
  • Note that more on SL tech and the uplift will be featured in the April 3rd Lab Gab which will feature Oz Linden, VP of engineering and members of his teams.

Region owners impacted by the Covid-19 pandemic encouraged to contact LL

Speaking at the Above the Book session at the 2020 Virtual Worlds Best Practices in Education (VWBPE) conference on March 26th, Patch Linden had this to say about region owners who may be facing financial issues / loss of income as a result of the SARS-CoV-2 / Covid-19 pandemic that is currently having a significant impact on people’s lives around the world. In doing so, he also  touched on the plight of the Second Norway / Sailor’s Cove East estates that formed the subject of a March 23rd report in these pages (see: Second Norway & Sailor’s Cove East: rumours & statements).

Region owners are absolutely encouraged to approach my support team, if you find yourself in a situation of difficulty because of what’s going on.

And specifically for Second Norway, we are working with Ey on that situation, and actually, I think we’re going to see a really good outcome there.

Patch’s comment can be heard at the 1:11:16 point in the session video.

As he notes, region / estate owners facing hardware as a result of the SARS-CoV-2 situation should in the first instance contact the Second Life Support team for advice / assistance.

You can read a full summary of the VWBPE session with Patch and Lab CEO Ebbe Linden here: VWBPE 2020: Above the Book with Ebbe and Patch – summary.

VWBPE 2020: Above the Book with Ebbe and Patch – summary

via vwbpe.org

The following is a summary of the VWBPE Above the Book session held on Thursday, March 26th. The session featured as guests, Ebbe Altberg, CEO of Linden Lab and Patch Linden, Vice President, Product Operations and a member of the Lab’s management team.

The video of the session is available on You Tube and is embedded at the end of this article, while the following is a summary of the discussion’s key points, with time stamps to the relevant points in the video for reference.

Notes:

  • Ebbe Altberg had a significant viewer issue that precluded his participation in the first half of the discussion, as such the majority of the summary points below are based on Patch Linden’s responses to questions etc. Where they are based on a reply or comment made by Ebbe, they are preceded by “[EA]”.
  • Time stamps commence at the 18-minute mark because there is a significant blank lead-in to the video.

Educational Discount and Work Opportunities in SL

Educational Discount

[18:48-19:45]

  • On March 13th, 2020 linden Lab introduced a limited time offer for education and non-profit organisations to to obtain full regions in Second Life / reduce their current full region tier to US $99.00 per month.
  • Once granted the fee reduction will remain applicable “as long as their [the organisation’s  / individual’s] invoicing is current.”
  • The reduction is something that had been under consideration by the Lab prior to the SARS-Cov-2 / Covid-19 situation, but it seemed that given the situation with learning centres around the globe being closed around the world, now was the time to introduce the offer in order to help organisations find a place where they can continue to offer lessons / services alongside of other options they might be exploring.

Business / Work Opportunities

[20:14-24:17]

  • Alongside of the educational / non-profit discount, Linden Lab also created a micro-website and an accompanying updated FAQ promoting Second life as a working environment.
  • This is designed to appeal / apply to to broad range of potential use-cases: educational, business, etc.
  • It is being actively used by LL to coordinate responses to the needs of those making enquiries and correspond with applicants / interested parties.
  • Connected to this work, the Lab has offered a set of seven turn-key solutions for interested parties.
    • Comprising single and multi-region facilities, which see a clever re-purposing of existing designs (e.g, the Horizons hub area, the Bellisseria Campwich lodge, the SL16B auditorium, part of the Paleoquest regions), as well as the 4-region Linden Town Hall facilities.
  • The single region facilities have been intentionally optimised such that they can comfortably and consistently handle 75 avatars apiece without becoming stressed.

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The seven new pre-fabricated business/ meeting environments provided by Linden Lab.

  • There has also been some marketing work alongside of this to help raise awareness of SL’s continued presence as a platform (the UK’s Daily Telegraph ran a paywalled article on SL and remote working on March 26th, for example).

SL and Technology Related Questions

  • [24:24-25:33] Cloud Uplift: will sharding / instancing of regions be possible?
    • Potentially, but much further down the road.
    • The focus at the moment is on transitioning the SL infrastructure and getting it to a point where regions can be operated via the cloud.
    • Opportunities for product offerings, etc, will be considered some time after the uplift has been completed and costs, etc., better known.
  • [32:07-34:34] Despite all the talk of VR headsets and immersivity being ” the future”, the fact is virtual worlds already provide a 3D, immersive experience, even if viewed via a 2D screen. Given high frame-rate VR systems are still outside of most people’s pockets / interest, don’t you think worlds like SL are due a renaissance?
    • VR is a fully immersive experience that cannot be matched for its sense of presence.
    • SL has some significant challenges when it comes to that kind of immersive experience it will need to rise to [FPS, optimised content / content management], and / or the VR hardware requirements will need to come down to make VR is SL acceptable. They will likely draw together in time, but that’s not something for SL’s current roadmap.
  • [40:17-42:25] Has the more widespread availability of bandwidth and higher speed connectivity made it easier for people to connect to Second Life?
    • Yes. The ability for ISPs to provide faster connectivity, particularly now with fibre, has helped with SL’s global reach and accessibility.
    • 16-17 years ago, cable DSL was just coming in, and people without it, particularly if far away from the SL data centres, could experience issues with connecting. Over the last decade, the reported incidence of these kinds of issues has decreased to a point where they seem to be rarely heard.
  • [1:10:55-1:11:41] Given the current pandemic and the situation with the Second Norway / Sailors Cove East estates (see Second Norway & Sailor’s Cove East: rumours & statements), is LL considering providing region holder who are facing financial issues / lack of income due to SARS-Cov-2 some form of relief?
    • Region owners facing such issues are encouraged to approach the Second Life support team.
    • As it is, LL is working specific with Ey Ren, the estate owner for Second Norway / Sailor’s Cove East to try to resolve that situation.

Second Life and the Future

  • [1:02.07-1:07:38] As LL is again a single-product company, what is the vision, looking forward?
    • As already mentioned, the cloud uplift to AWS and Google is a major focus, and will take up most of the Lab’s time and effort throughout 2020, with the goal of completing the work in 2020.
    • It is hoped that the basic transitioning to the cloud will produce meaningful performance improvements.
    • There will not be a significant number of features coming on top of this work outside of those committed to (e.g. EEP, Name Changes, Premium Plus).
    • However, the uplift should position LL / SL for a long-term future, and should be seen as a commitment on LL’s part to the continuance of SL – the investment required in the shift would not have been made if there was a lack of confidence about the platform’s future.
    • LL itself is in a very comfortable position and profitable.
    • Further, the company’s organisational set-up means that it has not been overly impacted by the current pandemic crisis.
    • Second Life is seeing rising engagement and concurrency at present.
    • Overall the company has a very positive view of the future for SL, and very pleased with where they are in terms of the SL product offering.
    • Those interested in learning more about the technical side of SL can tune-in to the April 3rd edition of Lab Gab, which will feature Oz Linden, VP of Engineering and members of his teams.
    • Ebbe himself is now “100% devoted” to Second Life and Tilia.

Education Related Questions

  • [25:45-26:47] Will SL be able to connect to Canvas LMS? A lot of this can be supported through the in-viewer browser and via the viewer’s implementation of Chrome Embedded Framework (CEF).
    • Improvements to media  / web handling in the viewer are being made (notably media and CEF), and there should hopefully be more news on this Soon™.
  • [27:39-28:29] Can more be done to allow people to bring in their “traditional” and familiar 2D means of presentation (e.g. PowerPoint, etc), into SL beyond having to use use things like Media On A Prim (MOAP), etc?
    • The coming updates to media / web handling might have a lot to do with this, particularly in displaying 2D information formats. Essentially, if it is web-based, then you should be able to display it in-world.
    • [EA – 52:49-54:29] SL is perfect for iterative, interactive classroom activities and allowing students to contribute content to the classroom and in experiential education (field trips, learning through directed activities / simulation / training). However, more could be done to make the more traditional teaching tools – blackboards, whiteboards, video presentation, etc., – available / easier to utilise with Second Life.
  • [37:57-38:55] What about screen sharing / desktop sharing with SL?
    • Would be challenging to provide through Second Life, but obviously there are applications that will allow Second Life itself to be shared between screens / desktops.
    • It’s unclear as to what form any path to providing screen / desktop sharing within SL / the viewer might take.
  • [55:25-57:40] Can teaching environments be locked down to only allow students and staff access, and to prevent students teleporting away?
    • Regions do allow levels of privacy (access by group, access list, region / estate-level access blocking, etc.). It is also possible to bring users directly into a specific region / estate, and created accounts can be locked to a specific region / estate.
    • The siloing capability is available in Second Life, and it is made available to educators to use, and are available as a part of the educational / non-profit region fee.
    • [EA – 59:10-1:01:55]:
      • While it is not being considered by the Lab at present, it might be possible, post cloud uplift, to enable separate Second Life grids to be spun-up with completely different user name / account spaces associated with them.
      • If there are specific use cases for access control that aren’t provided by the Lab, or ways in which LL might provision specific market silo support, educators / physical world business users are encouraged to contact Patch and his team to discuss them or send ideas to business-at-lindenlab.com.
  • [1:07:53-1:10:54] Could a controlled space be provided where educators could collaborate to produce material in-world for students?
    • Can already be done.
    • A portal style space showing what is available for education in SL might be possible. One used to be provided, and LL might be interested in partnering with educationals to again provide one. Ideas can again be passed via business-at-lindenlab.com.

Sansar Related Discussion

  • [43:05-49:54] Second Life (and OpenSim) has always offered the ability for real-time content creation, which has been seen as one of the major attractions for it, and it was something lacking in Sansar that may have contributed to its lack of appeal. Do you think there is a long future for Second Life with its ease-of-creation?
    •  Yes.
    • [EA] Nowadays original content creation within SL is rare; most users are more customisers that original asset creators; they purchase items and then lay them out. Clearly, content creation & collaborative design are required in a virtual space, but do they need to be in the run-time environment?
    • [EA] Sansar took the route of separating the design process from the run-time environment to allow the latter to be a more performant environment, allowing everything placed in the design environment to be properly optimised [“baked”] to provide a good run-time experience.
    • [EA] Sadly, LL never got to the point of implementing collaborative design in the editor, or in really giving power to users to design their space without having to have a lot of expertise.
  • [49:55-51:47] On the sale of Sansar  [EA]:
    • Decision was made to sell Sansar and give the team that had been working on it to go and raise funds to try to go it alone with Sansar.
    • Was felt that it was easier for them to raise money as a separate entity from LL, given that Second Life is an established brand and Sansar was effectively a start-up brans within the environment responsible for Second Life.
    • As it is all of the staff who worked on Sansar are getting employment offers from Wookey project Corp., the new owners.
    • Linden Lab remain something of a partner to Sansar, as the platform will continue to use Tilia Inc, the Lab’s micro-payments  / virtual world tokens subsidiary to manage Sansar Dollar payments and payouts. Tilia itself will be growing its customer base with more clients lined-up to join it.

Blog navigation update, March 2020

The updated menus in this blog

As a result of Sansar’s departure from Linden Lab to pastures new (see Linden Lab confirm the sale of Sansar to Wookey Project Corp – updated), I’ve made some minor updates to the menus and navigation in this blog, as shown in the image above and explained below:

  1. A new top-level blog menu Category, Tilia, replaces the Sansar category. This will be used for information and updates relating to Linden Lab’s Tilia Inc., subsidiary, and includes sub-menu options for general news on Tilia, and articles about Tilia  / Tilia operations that are specific to Second Life.
  2. The Sansar category, with all sub-menus relating to it,  has been moved to appear under the Other Worlds and Tech menu category.
  3. Sansar is kept distinct from those worlds I’ve covered in the past (Blue Mars, Cloud Party, High Fidelity, OpenSim grids, etc.), to distinguish it as a platform I’m still currently reporting on. Other worlds / platforms are listed under the Other Virtual Worlds Archive sub-menu (not shown above).

The menus will hopefully remain in this format for the foreseeable future (allowing for the resumption of work on Sansar and my ability to report on it), and I’ll leave this post up as a sticky for the next few days just so people are aware of the changes.

 

2020 Content Creation User Group week #13 summary

Lakeside, February 2020 – blog post

The following notes were taken from my audio recording and chat log of the Content Creation User Group (CCUG) meeting held on Thursday, March 26th 2020 at 13:00 SLT. These meetings are chaired by Vir Linden, and agenda notes, meeting SLurl, etc, are available on the Content Creation User Group wiki page.

SL Viewers

Following the promotion of the Premium RC viewer in week #12, the following viewers were merged up to that code base on March 25th:

At the time this report was written, the rest of the SL viewer pipelines remain as:

  • Current Release version  version 6.3.8.538264, dated March 12, promoted March 18th. Formerly the Premium RC viewer.
  • Release channel cohorts):
    • EEP RC viewer updated to version 6.4.0.538823, March 20.
    • Zirbenz Maintenance RC viewer, version 6.3.9.538719, issued March 19.
  • Project viewers:
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • Legacy Profiles viewer, version 6.3.2.530836, September 17, 2019. Covers the re-integration of Viewer Profiles.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

Environment Enhancement Project

Project Summary

A set of environmental enhancements (e.g. the sky, sun, moon, clouds, and water settings) to be set region or parcel level, with support for up to 7 days per cycle and sky environments set by altitude. It uses a new set of inventory assets (Sky, Water, Day), and includes the ability to use custom Sun, Moon and cloud textures. The assets can be stored in inventory and traded through the Marketplace / exchanged with others, and can additionally be used in experiences.

Resources

Current Status

  • Is now “really close” to be ready for release, with all of the graphic team working hard to eliminate the last of the issues that have been seen as blocker to moving the project to formal release status.
  • There  may only be two remaining blockers that need to be cleared.

ARCTan

Project Summary

An attempt to re-evaluate object and avatar rendering costs to make them more reflective of the actual impact of rendering both. The overall aim is to try to correct some inherent negative incentives for creating optimised content (e.g. with regards to generating LOD models with mesh), and to update the calculations to reflect current resource constraints, rather than basing them on outdated constraints (e.g. graphics systems, network capabilities, etc).

As of January 2020 ARCTan has effectively been split:

  • Immediate viewer-side changes, primarily focused on revising the Avatar Rendering Cost (ARC) calculations and providing additional viewer UI so that people can better visibility and control to seeing complexity. This work can essentially be broken down as:
    • Collect data.
    • Update ARC function.
    • Design and provide tool within the viewer UI (i.e. not a pop-up) that presents ARC information in a usable manner and lets users make decisions about rendering / performance.
  • Work on providing in-world object rendering costs (LOD models, etc.) which might affect Land Impact will be handled as a later tranche of project work, after the avatar work.
  • The belief is that “good” avatar ARC values can likely be used as a computational base for these rendering calculations.

Current Status

  • Vir is still trying to resolve the appearance  / Bake Service issue he thought he might have a fix for.that has been causing problems with ARCTan testing. This has yet to be QA tested. Should it pass, then it will mean internal testing can resume.

Project Muscadine

Project Summary

Currently: offering the means to change an Animesh size parameters via LSL.

Current Status

  • Still technically on hold, but Vir has been looking at what will be required to get what had been worked up back up-to-date This work, when it can be tackled will include:
    • Merging the project viewer up to the current release viewer / EEP.
    • Updating the server code with all of the updates made to the simulator code, which is described as a “fairly major” piece of work.

General Discussion

  • LL is continuing to see a rise in Second life use as a result of SARS-Cov-2, and the majority of the services are handling things well.
  • There is a report that larger Animesh objects do not LOD (level of distance) swap gracefully if the viewer cache has been heavily used (e.g. as a result of going to an even), even if the Animesh has been previously cached. The only ways to clear the issue appear to be re-logging or clearing cache.
    • This is not a known issue or something LL have seen, and a Jira has been requested on the problem.
  • There is an issue with the LL viewer getting confused between RC viewers when updating to a more recent RC update. This is a known issue and is being investigated.
  • There was a discussion over animation priorities and expanding the current range of priorities (with one suggestion they should go as high as 15!).
    • An advantage with a greater range is that in theory allow for more granular control of animation types (e.g. 0-1 for default system animations; 2 for general AO animations (standing, walking, running, flying); 3-4 for common AO animations (e.g sitting); 5 for “speciality / custom” AOs; 6 for “must run in all cases”.
    • The flip side to this is the issue of creators just opting for the higher-end settings “because they are there”.
  • The ability to dynamically set animations via LSL was also re-mentioned and discussed.
  • Vir noted that were LL to look at implemented the dynamic application of animations, they might also look at priorities and priority ranges.
  • A further request was made for a “standalone”alpha channel for materials (separate to the one pre-baked into the diffuse texture channel. This is something that has been requested in the past (e.g. see: BUG-224928), and something not under current consideration.