The following notes cover the key points from the Web User Group (WUG) meeting, held on Wednesday April 3rd, 2024. They form a summary of the items discussed and is not intended to be a full transcript. A video of the meeting, recorded by Pantera Północy, is embedded at the end of this summary – my thanks as always to Pantera for recording it and making it available.
This meeting was more a seeking ffedback type of discussion than it was an update on web project projects, etc.
Meeting Overview
- The Web User Group exists to provide an opportunity for discussion on Second Life web properties and their related functionalities / features. This includes, but is not limited to: the Marketplace, pages surfaced through the secondlife.com dashboard; the available portals (land, support, etc), the forums.
- As a rule, these meetings are conducted:
- On the first Wednesday of the month and 14:00 SLT.
- In both Voice and / or text.
- At this location.
- Meetings are open to anyone with a concern / interest in the above topics, and form one of a series of regular / semi-regular User Group meetings conducted by Linden Lab.
- Dates and times of all current meetings can be found on the Second Life Public Calendar, and descriptions of meetings are defined on the SL wiki.
Official Viewer Search
- It was noted by some users at the meeting that the official viewer takes longer to index new users so they appear within the web search People tab, whereas TPVs using the legacy search seem to index them a lot faster.
- It was similarly noted that very short user / place names (3 letters of less) don’t always show up in search results.
- It was asked why there is a L$30 fee for creating a Classified ad in a user’s profile / Search (short answer: to provide an additional search service of more “curated” locations over general search) and why such classifieds are not categorised (short answer: they are, via a pre-defined drop-down).
- There have been some reports of the viewer search constantly requesting cookies be accepted, either on every use, or the first time Search is used during a user’s current log-in session.
In Brief
- Ability for MP merchants to have their own “featured items” display pinned to the top of their store page on the first page of their MP store.
- This idea has been floated by Sytax Linden a couple of times, and would allow Merchants to select items from their store (e.g. new items, best selling items, etc.) highlighted in some manner as featured items (possibly in a similarly distinctive manner to the Featured Items displayed on the MP home page).
- It was met with broad approval / agreement.
- LL are still looking at the way thumbnails of products are selected for display within users’ Favourite Stores lists on the MP, with a view to making it more useful to Merchants. This might be by:
- Displaying thumbnails of their most recent releases, so people can use the list as a quick reference to what is new in their favourite MP stores.
- Tying the selected thumbnails to the store “featured items” capability discussed above (if implemented).
- General discussion on in-world store activity.
- Some felt that the large volume of shopping events is having a negative impact of in-world store footfall, as people are event-focused, rather than opting to visit stores directly.
- Some reported experiencing a steady decline in footfall within their stores, others no change / a potential increase in recent months.
- It was pointed out that besides events, creator-merchants don’t necessarily help themselves by not updating the SLurls to their stores / items as listed on the Marketplace when they move (probably in part because there is no easy mechanism for them to do so on the MP if individual listings include SLurls).
- The above led to a broader discussion on market forces, such as the fact that content creation is now for more the purview of these wishing to do so on a full-time basis (in order to remain competitive) rather than something the “hobbyist” creator can enjoy as a means of generating revenue as a means to help support their in-world activities (land tier, etc.).
- Th question was raised as to whether CasperVend should / will be remained as it is now a LL property (just as OnRez and XStreet SL were purchased, with the latter going on to become the SL Marketplace).
- The above included comments relating to the unfortunate / unwarranted knee-jerk reactions some users have had towards the Lab (and CasperVend users) in the wake of a certain article published within the social journalism website Medium, and which has been officially commented upon here (and, if interested, I’ve offered my tuppence worth of commentary here).
- It was asked whether people have made any attempt to use generative AI in their content creation. The broad feedback was – no. This saw a series of follow-up questions:
- Do people think AI tools could be useful – possibly, but not far enough developed to be sure.
- Should content produced using AI tools and sold on the MP be marked as such – yes.
- Are there any preferred tools already in use with content creators – not really.
- This lead to a subjective (i.e. only a handful of creators) discussing how AI tools are viewed / currently used within SL (e.g. to generate vendor images).
- Sytax noted that feature requests made via the Feedback Portal board for the MP /Web are recorded and used to help inform and direct WUG meetings, particularly where it is felt broader / deeper feedback on ideas is required.
- A further request was made for store / brand names on within SL to be unique (as with avatar account names), to both help secure branding against copycats and also to make it easier for users to find the content they want when searching the MP.
- A suggestion that when there are Marketplace issues and updates, a mechanism is put in place to pop-up a notice when users access the MP, rather than replying purely on GridStatus (+ its outlets on Social Media), as many users aren’t even aware of the latter, whilst having notices actually on the MP means they are eyeballing them directly.
Next Meeting
- Wednesday, May 1st, 2024.