Day: March 27, 2020

The following is a summary of the VWBPE Above the Book session held on Thursday, March 26th. The session featured as guests, Ebbe Altberg, CEO of Linden Lab and Patch Linden, Vice President, Product Operations and a member of the Lab’s management team.

The video of the session is available on You Tube and is embedded at the end of this article, while the following is a summary of the discussion’s key points, with time stamps to the relevant points in the video for reference.

Notes:

• Ebbe Altberg had a significant viewer issue that precluded his participation in the first half of the discussion, as such the majority of the summary points below are based on Patch Linden’s responses to questions etc. Where they are based on a reply or comment made by Ebbe, they are preceded by “[EA]”.
• Time stamps commence at the 18-minute mark because there is a significant blank lead-in to the video.

Educational Discount and Work Opportunities in SL

• See also: Second Life: support for remote working & reduced education / non-profit fees – updated.

Educational Discount

[18:48-19:45]

• On March 13th, 2020 linden Lab introduced a limited time offer for education and non-profit organisations to to obtain full regions in Second Life / reduce their current full region tier to US $99.00 per month.
• Once granted the fee reduction will remain applicable “as long as their [the organisation’s  / individual’s] invoicing is current.”
• The reduction is something that had been under consideration by the Lab prior to the SARS-Cov-2 / Covid-19 situation, but it seemed that given the situation with learning centres around the globe being closed around the world, now was the time to introduce the offer in order to help organisations find a place where they can continue to offer lessons / services alongside of other options they might be exploring.

Business / Work Opportunities

[20:14-24:17]

• Alongside of the educational / non-profit discount, Linden Lab also created a micro-website and an accompanying updated FAQ promoting Second life as a working environment.
• This is designed to appeal / apply to to broad range of potential use-cases: educational, business, etc.
• It is being actively used by LL to coordinate responses to the needs of those making enquiries and correspond with applicants / interested parties.
• Connected to this work, the Lab has offered a set of seven turn-key solutions for interested parties.
  • Comprising single and multi-region facilities, which see a clever re-purposing of existing designs (e.g, the Horizons hub area, the Bellisseria Campwich lodge, the SL16B auditorium, part of the Paleoquest regions), as well as the 4-region Linden Town Hall facilities.
• The single region facilities have been intentionally optimised such that they can comfortably and consistently handle 75 avatars apiece without becoming stressed.

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The seven new pre-fabricated business/ meeting environments provided by Linden Lab.

• There has also been some marketing work alongside of this to help raise awareness of SL’s continued presence as a platform (the UK’s Daily Telegraph ran a paywalled article on SL and remote working on March 26th, for example).

SL and Technology Related Questions

• [24:24-25:33] Cloud Uplift: will sharding / instancing of regions be possible?
  • Potentially, but much further down the road.
  • The focus at the moment is on transitioning the SL infrastructure and getting it to a point where regions can be operated via the cloud.
  • Opportunities for product offerings, etc, will be considered some time after the uplift has been completed and costs, etc., better known.
• [32:07-34:34] Despite all the talk of VR headsets and immersivity being ” the future”, the fact is virtual worlds already provide a 3D, immersive experience, even if viewed via a 2D screen. Given high frame-rate VR systems are still outside of most people’s pockets / interest, don’t you think worlds like SL are due a renaissance?
  • VR is a fully immersive experience that cannot be matched for its sense of presence.
  • SL has some significant challenges when it comes to that kind of immersive experience it will need to rise to [FPS, optimised content / content management], and / or the VR hardware requirements will need to come down to make VR is SL acceptable. They will likely draw together in time, but that’s not something for SL’s current roadmap.
• [40:17-42:25] Has the more widespread availability of bandwidth and higher speed connectivity made it easier for people to connect to Second Life?
  • Yes. The ability for ISPs to provide faster connectivity, particularly now with fibre, has helped with SL’s global reach and accessibility.
  • 16-17 years ago, cable DSL was just coming in, and people without it, particularly if far away from the SL data centres, could experience issues with connecting. Over the last decade, the reported incidence of these kinds of issues has decreased to a point where they seem to be rarely heard.
• [1:10:55-1:11:41] Given the current pandemic and the situation with the Second Norway / Sailors Cove East estates (see Second Norway & Sailor’s Cove East: rumours & statements), is LL considering providing region holder who are facing financial issues / lack of income due to SARS-Cov-2 some form of relief?
  • Region owners facing such issues are encouraged to approach the Second Life support team.
  • As it is, LL is working specific with Ey Ren, the estate owner for Second Norway / Sailor’s Cove East to try to resolve that situation.

Second Life and the Future

• [1:02.07-1:07:38] As LL is again a single-product company, what is the vision, looking forward?
  • As already mentioned, the cloud uplift to AWS and Google is a major focus, and will take up most of the Lab’s time and effort throughout 2020, with the goal of completing the work in 2020.
  • It is hoped that the basic transitioning to the cloud will produce meaningful performance improvements.
  • There will not be a significant number of features coming on top of this work outside of those committed to (e.g. EEP, Name Changes, Premium Plus).
  • However, the uplift should position LL / SL for a long-term future, and should be seen as a commitment on LL’s part to the continuance of SL – the investment required in the shift would not have been made if there was a lack of confidence about the platform’s future.
  • LL itself is in a very comfortable position and profitable.
  • Further, the company’s organisational set-up means that it has not been overly impacted by the current pandemic crisis.
  • Second Life is seeing rising engagement and concurrency at present.
  • Overall the company has a very positive view of the future for SL, and very pleased with where they are in terms of the SL product offering.
  • Those interested in learning more about the technical side of SL can tune-in to the April 3rd edition of Lab Gab, which will feature Oz Linden, VP of Engineering and members of his teams.
  • Ebbe himself is now “100% devoted” to Second Life and Tilia.

Education Related Questions

• [25:45-26:47] Will SL be able to connect to Canvas LMS? A lot of this can be supported through the in-viewer browser and via the viewer’s implementation of Chrome Embedded Framework (CEF).
  • Improvements to media  / web handling in the viewer are being made (notably media and CEF), and there should hopefully be more news on this Soon™.
• [27:39-28:29] Can more be done to allow people to bring in their “traditional” and familiar 2D means of presentation (e.g. PowerPoint, etc), into SL beyond having to use use things like Media On A Prim (MOAP), etc?
  • The coming updates to media / web handling might have a lot to do with this, particularly in displaying 2D information formats. Essentially, if it is web-based, then you should be able to display it in-world.
  • [EA – 52:49-54:29] SL is perfect for iterative, interactive classroom activities and allowing students to contribute content to the classroom and in experiential education (field trips, learning through directed activities / simulation / training). However, more could be done to make the more traditional teaching tools – blackboards, whiteboards, video presentation, etc., – available / easier to utilise with Second Life.
• [37:57-38:55] What about screen sharing / desktop sharing with SL?
  • Would be challenging to provide through Second Life, but obviously there are applications that will allow Second Life itself to be shared between screens / desktops.
  • It’s unclear as to what form any path to providing screen / desktop sharing within SL / the viewer might take.
• [55:25-57:40] Can teaching environments be locked down to only allow students and staff access, and to prevent students teleporting away?
  • Regions do allow levels of privacy (access by group, access list, region / estate-level access blocking, etc.). It is also possible to bring users directly into a specific region / estate, and created accounts can be locked to a specific region / estate.
  • The siloing capability is available in Second Life, and it is made available to educators to use, and are available as a part of the educational / non-profit region fee.
  • [EA – 59:10-1:01:55]:
    • While it is not being considered by the Lab at present, it might be possible, post cloud uplift, to enable separate Second Life grids to be spun-up with completely different user name / account spaces associated with them.
    • If there are specific use cases for access control that aren’t provided by the Lab, or ways in which LL might provision specific market silo support, educators / physical world business users are encouraged to contact Patch and his team to discuss them or send ideas to business-at-lindenlab.com.
• [1:07:53-1:10:54] Could a controlled space be provided where educators could collaborate to produce material in-world for students?
  • Can already be done.
  • A portal style space showing what is available for education in SL might be possible. One used to be provided, and LL might be interested in partnering with educationals to again provide one. Ideas can again be passed via business-at-lindenlab.com.

Sansar Related Discussion

• [43:05-49:54] Second Life (and OpenSim) has always offered the ability for real-time content creation, which has been seen as one of the major attractions for it, and it was something lacking in Sansar that may have contributed to its lack of appeal. Do you think there is a long future for Second Life with its ease-of-creation?
  •  Yes.
  • [EA] Nowadays original content creation within SL is rare; most users are more customisers that original asset creators; they purchase items and then lay them out. Clearly, content creation & collaborative design are required in a virtual space, but do they need to be in the run-time environment?
  • [EA] Sansar took the route of separating the design process from the run-time environment to allow the latter to be a more performant environment, allowing everything placed in the design environment to be properly optimised [“baked”] to provide a good run-time experience.
  • [EA] Sadly, LL never got to the point of implementing collaborative design in the editor, or in really giving power to users to design their space without having to have a lot of expertise.
• [49:55-51:47] On the sale of Sansar  [EA]:
  • Decision was made to sell Sansar and give the team that had been working on it to go and raise funds to try to go it alone with Sansar.
  • Was felt that it was easier for them to raise money as a separate entity from LL, given that Second Life is an established brand and Sansar was effectively a start-up brans within the environment responsible for Second Life.
  • As it is all of the staff who worked on Sansar are getting employment offers from Wookey project Corp., the new owners.
    • Side note, for information on Wooky Project Corp (/Wookey Projects Inc) please see: Sansar: looking at the apparent new owner – Wookey Projects Inc. and Linden Lab confirm the sale of Sansar to Wookey Project Corp – updated.
  • Linden Lab remain something of a partner to Sansar, as the platform will continue to use Tilia Inc, the Lab’s micro-payments  / virtual world tokens subsidiary to manage Sansar Dollar payments and payouts. Tilia itself will be growing its customer base with more clients lined-up to join it.