Second Life: on-line DMCA complaint form released

via and ©™ Linden Lab

It had been promised some time ago, but on the 18th June it finally arrived – if quietly so. Linden Lab now have a web form for submitting IP complaints.

The Lab has always adhered to the US Digital Millennium Copyright Act (DMCA) in matters of users’ Intellectual Property right protections, with that adherence outlined in the Intellectual Property Infringement Notification Policy.

However, one sticking point that has been around for a long time has been the requirement for users to notify the Lab via snail mail or … fax.

A page of the Lab’s IP Infringement Complaint web form, which went live on June 18th, 2019

The option to file via web form was promised as far back as December 2017 (see: SL Project Updates 49/2: Web User Group), with the hope it would be implemented in early 2018. Needless to say, it has, for assorted reasons, taken a little longer to arrive. However, it will hopefully be greeted positively by those who have been requesting it.

The form can either be accessed from the Intellectual Property Infringement Notification Policy – the link sits within section 1.1 form the policy, immediately above the Lab’s mailing address and fax details. It can also be accessed directly – however, it is always recommended people read the policy in full before submitting a DMCA claim to Linden Lab. The form will replace fax submissions, but I understand filing complaints by regular mail will remain available to those who prefer.

With thanks to Oz Linden.

2 thoughts on “Second Life: on-line DMCA complaint form released

  1. I suspect the requirement to either Mail via the U.S. Mail or Fax is to provide a timestamp that will stand up in court. These methods also positively identify the sender so there can be no claims of a “Malicious complainer” out to block something for other than legal reasons. While the DMCA was intended to protect personal creativity, it has been used to both block legitimate creativity and to damage a creator’s reputation. Overall, this just looks like good legal practice to protect both the alleged offender and the originator of the complaint.


    1. The use of on-line filing is common in the US; and blocking filing to stop “malicious complainers” isn’t exactly how it works: complainants must give a recognised, legal address, and send to suffer legal repercussions as a result of a counter-filing by the accused (which they are entitled to make). In fact, Safe Harbor requires that LL remain neutral in matters. The delay in getting the on-line form is more likely to have been a combination of one part technical issues (Grumpity had indicated this to be the case a while back at a WUG meeting when I raised it) and 5 parts focusing on other aspects of web service updates.


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