Raising Abuse Reports in Second Life

Griefing, be it through word, action, noise, or object (as seen here), etc., is one of the items covered by the Abuse Report

The following notes are drawn from a presentation Governance Team manager Tommy Linden and team member Corky Linden are making to various communities within Second Life as part of an initiative to better disseminate information about the Governance Team, and on filing Abuse Reports (ARs). The hope is that the information provided will give users a better understanding of what the Governance Team hope to see provided in an Abuse Report in order to fully investigate it.

Note that  official information on Abuse Reports can also be found in the Knowledge Base.

Governance Team: Quick Facts

  • The team is relatively small – under a dozen in size – but handles an average of 400-500 Abuse Reports per day
  • All Abuse Reports get reviewed as the first stage of an investigation, with priority given to those seen as critical (such as an in-progress griefing attack)
  • All ARs that can be investigated are investigated
    • How far the investigation goes largely depends on whether the AR is filed against something Governance is empowered to investigate, and how much meaningful information is supplied in it
    • The Governance Team intentionally does not report back on the outcome of their investigations for a number of reasons. Just because the outcome might not be visible to the reporter / match their expectations when filing an AR, does not mean the report was ignored.
  • One of the biggest issues with incoming Abuse Reports is that they often lack the basic information required in order for an investigation to be properly carried out.

What is an Abuse Report?

The Abuse Report (AR) is for reporting any individual or group of avatars or any in-world object engaged in an activity deemed inappropriate under the Second Life Terms of Service  / Community Standards and/or is in contraction to the maturity rating for a region.

ARs apply to: griefing, spamming, age play, assault / pushing / disturbing the peace, disclosure of personal information, fraud, harassment, indecency and Skill Gaming violations. In addition, there are Welcome Area Guidelines governing places like Infohubs, which contain restrictions on what should not be done in those areas with any violations also subject to ARs. Report.

There are also certain things that do not apply to ARs. For example, being banned from a particular group or region or parcel, or a dispute over rental payment between residents are not actionable via AR.

ARs can be filed by anyone suffering abuse, or by those directly witnessing an abusive act. However, this does not mean teleporting multiple people into a location and having them file reports as well. Rather than “speeding up” any investigation, it can actually slow down the entire process by forcing Governance to spend time reviewing dozens of additional (and possibly contradictory) reports.

Accessing the Abuse Report Floater

The AR floater can be accessed via:

  • Menu bar > Help > Report Abuse
  • By right-clicking on an avatar or object and locating / selecting Report Abuse from the context menu / pie menu.
    • Make sure you have the right avatar / object selected when doing this
    • Launching the AR floater using either of these two options will auto-complete parts of the form.

The following guidelines are intended to help with filing an AR.

Screen Shots

Where possible, try to include a screen shot of the situation you are reporting. It can be the most effective means of illustrating what is going on, and gives the Governance Team clear visual proof / evidence of what has happened. It can also make up for information missed from the rest of the report.

The slide below outlines some of the key points to remember when using the AR floater to capture a snapshot – click to enlarge it in a separate browser tab for ease of reading.

Abuse Report snapshots: click on the slide to open it in a separate browser tab for easier reading

Note that most viewers do not have a refresh button for the snapshot preview, so try to make sure all the information you wish to capture is on your screen. If you are unable to get a screen shot for whatever reason, it is important you provide clear, accurate information in the Summary and Details section of the report (see below).

Object Picker

The Object Picker allows you to identify an abusive object (e.g. a particle / noise spammer, a weapon, etc.), and include its name and owner in the body of your Abuse Report. Instructions on how to use it are included in the AR floater, and this section will be auto-completed if you launch an AR by right-clicking on an abusive object. Remember you can further verify the item by including it in a snapshot with the Edit floater open to show the object name & owner.

Report Categories

The Abuse Report floater includes a pre-defined, drop-down list of categories which should be used when filing a report. Notes on the *valid* categories can be found here. Note that filing under the wrong category doesn’t prevent a report from being investigated, but it can slow things down, particularly if there is insufficient information provided elsewhere in the report.

Abuser Name

This allows you to grab the name of someone causing abuse from those around you. If you launch an Abuse Report by right-clicking on an object or avatar, this section will auto-complete (make sure you have selected the right avatar), otherwise click the Choose button and follow the on-screen instructions.

Continue reading “Raising Abuse Reports in Second Life”

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Revisiting the Reshade injector with Second Life

Reshade is a real-time post-process injector allwoing you to overlay Second Life with various shader options, individually or collectively, to produce assorted effects and results
Reshade is a real-time post-process injector allowing you to overlay Second Life with various shader effects, individually or collectively, to produce assorted results, real-time, in both images and video

Back in August 2015, I blogged about Reshade, a post-processing injector for games and video software available for Windows. When installed and associated with a game or application like Second Life, it can be used to overlay the screen with a wide range of shader-based effects. These can them be used in screen captures or when recording machinima, to provide “real-time” visual effects.

Since that time, Reshade has been through a couple of iterations, with version 3.0.3 appearing on October 21st. As I’ve not revisited Reshade since that 2015 article, I thought I’d provide a short overview of installation and general use of this latest version.


A quick and dirty demo video I made with Reshade 1.0, showing how it can be used used in Second Life machinima filming

Installation

Please ensure you’re logged out of Second Life when setting-up ReShade.

  • Go to the Reshade website and download the installer, double-click to run it.
  • You will be prompted to select a programme for association with Reshade:

install-1

  • Click Select Game and navigate to the installed folder of the viewer with which you want to use Reshade and click on the viewer EXE file.
  • You will be prompted to Select Rendering API:

install-2

  • Click on OpenGL (note this may already appear to be selected – click on it anyway). You will be asked if you want to install the shaders- make sure you do.
  • The shaders will be downloaded and installed in a folder in your viewer’s installation location on your computer.
  • The Reshade installer will report Done, and can be closed.

To associate Reshade with any other viewer you have installed on your PC, you will have to follow these instructions again. You do not necessarily have to install the shaders again (although this is easiest) – you can set any additional versions of Reshade to point to shaders already installed.

Using Reshade

Note: the following is not intended to be an exhaustive guide to using Reshade. It is intended to get you started. The best way to gain familiarity with Reshade is to use it; should you need additional assistance, please refer to the Reshade forums. I don’t profess to be an expert in the applications, and will probably not be able to help with detailed technical support!

Reshade is available whenever you launch the viewer with which it has been associated. To access it, press SHIFT-F2. This will display the UI panel which may enter Tutorial mode, if you haven’t saved any presets.

  • Click the Continue button in the Reshade panel.
  • The preset selection bar will be highlighted. Click on the + button to the right of it to open the Name bar, and type in anything you like – this will become the name of a preset INI file, which yo can save and then select at a later date, loading all the sahder settings you have established in it.
  • The available shaders are loaded (and highlighted in red in the tutorial). Read the explanatory text and click continue.
  • The settings panel is highlighted and briefly explained. Read and click Finish.
  • The full Home tab will be displayed.
The Reshade Home tab
The Reshade Home tab – click for full size

This comprises 5 sections:

  • Preset selection area (top), with + (create a new preset INI) and – (delete selected preset INI)
  • The shader search bar  – type in all or part of a shader to display just that shader and its settings options. This also includes the Collapse / Expand toggle for opening / collapsing all shaders in the upper and lower panes of the tab
  • A scrollable list of available shaders. Clicking on any one of these will open it to display the activation button (1), above, and the hotkey toggle option (2), above – you can type-in any key combination you like here to automatically select the shader.
  • A scrollable list of settings, by shader (3), above).
  • The Reload button (reset everything to defaults) and Show error log buttons.

The two main panes in the tab – shader list and settings – can be adjusted by clicking on the divider between them and moving it up or down.

Continue reading “Revisiting the Reshade injector with Second Life”

Reshade: post-processing Second Life in real time

Reshade: injecting shader effects into Second Life (or any game) in real time
ReShade: overlaying your SL world view with shader effects. In this image, I’m using the ReShade split screen option to show a real-time view of Oyster Bay, with the original windlight-based view on the left, and a preview of effects overlays on the right. (which have been deliberately exaggerated for effect)

ReShade is an application which has been generating a bit of buzz around Second Life for the last couple of weeks. When installed on a Windows PC (7, 8 or 10), it allows you to overlay you Second Life world view with a wide range of shader-based effects, which can be used in screen captures for images, or when recording machinima to offer real-time visual effects.As it is an overlay system, it also works with OpenSim environments.

I first got to hear about ReShade from Whirly Fizzle at the start of August (she in turn got to learn of it through Caetlynn Resident), and having been playing with the beta since then. Just how practical it might be is a matter of personal choice / want / ability with more traditional post-processing tools, etc. However, as version 1.0 launched on August 10th, with some much-need clean-up, I thought I’d offer a write-up on it, together with a few thoughts.

Remember, ReShade is third-party application, LL and TPVs cannot provide assistance in using it – and nor can I. If you need help with it, please refer to the ReShade forums. As relatively new software, it can be a little buggy, and it doesn’t always run with the viewer when installed – again, if you have problems getting it going, neither viewer support teams nor I can really help.

A quick and dirty demo video showing how ReShade effects can be used in real-time machinima capture in Second Life

Set-up

Please ensure you’re logged-out of Second Life when setting-up ReShade.

  • Download the ReShade Framework ZIP file from the ReShade website.
  • Unzip the contents of the downloaded file to a location of your choice.
  • Navigate to the unzipped folder location and right-click on ReShade Mediator and Run As Administrator.
  • The Mediator will launch to display the configuration tab (shown below). This is the UI element used to apply and adjust effects.
  • You now need to create a profile for Framework to work with your viewer.
Your first step is to configure the Framework Mediator to recognise your viewer
Your first step is to configure the Framework Mediator to recognise your viewer
  • Under the Profile section on the left of the Mediator, click Add. A file picker will open Use it to navigate to your viewer’s installation folder.
  • Locate the viewer’s .EXE file in the installation folder and click it once to highlight it, and then click the Open button in the picker
  • You will be returned to the Mediator panel, and the viewer name or “Second Life” should be displayed in the profile drop-down (below) – note that some TPVs may display their own name or may display “Second Life”, it makes no difference.
  • Make sure OpenGL has been correctly identified. Click on the Confirm button to create a profile for your viewer.
When adding a viewer to ReShade Framework, note it may display as
When adding a viewer to ReShade Framework, note it may display as “Second Life” rather than the viewer’s name – this doesn’t prevent things from working
  • When Mediator has finished creating the profile, click Apply at the top right of the panel.

The set-up process is now complete. However:

  • Note that this has created two files in your viewer’s installation folder: reshade.fx and opengl32.dll. These must be deleted if you decide to remove ReShade from your PC.
  • Also, as I’ve found ReShade to be slightly flaky, before going any further, copy the opengl32.dll and save the copy in another location – I’ll explain why later.

Continue reading “Reshade: post-processing Second Life in real time”

A new TuTORial from Torley Linden!

So, I log on to my You Tube account, take a look at my subscriptions, and what do I find?

A video from Torley!

I don’t seem to have the old SL video links box appearing on my SL account dashboard, so no idea if that has gone or the page simply isn’t loading correctly & whether the video is listed there.

But a video TuTORial from Torley! Yay!

Is this a resumption of Torley’s excellent work? And if so, and assuming the lack of video lists on my Dashboard isn’t a glitch – can was have them back on the Dashboard page as well as on the YouTube channel, please, LL?