Lab announces updated Event region products + pricing

via Linden Lab

On May 2nd, 2022, Linden Lab initially announced the release of a new region product, the Event region type (see the official blog post Event Regions).

Leveraging the additional capabilities available through AWS, this new product was intended specifically for hosting large-scale events. At the time the product was introduced, it was noted by many (including myself), that the initial pricing seemed a little high.

Since the initial introduction of the product, the Lab has been able to learn a lot more about how best to leverage it and looked at offering capabilities more reflected of the needs of event organisers and at prices better suited to their potential use.

As a result of this, late on Thursday, June 23rd, the Lab issued a blog post announcing updates to Event region products – which are new split between Event Pro and Event Elite, each with its own price-point.

Event Elite is considered the “all-inclusive” product, and Event Pro the “a-la carte” variant.  The table below provides the prices and capabilities associated with both.

Event Pro Event Elite
Monthly fee¹ US $449 US $599
Avatar Capacity 175 175
20%+ Script performance improvement Yes Yes
Extended chat range (upon request)² Yes Yes
Land Capacity 20,000 30,000
Increase to 30K Land Capacity US $30/mo n/a
Rollback service (with 48 hr of request)³ US $25 per request Free
Region cloning4 US $50 per request Free
White-glove concierge support n/a Free

Table Notes:

  1. There are no set-up fees applied to Event Pro or Event Elite regions.
  2. Everyone on the region to see and participate in Nearby Chat if desired.
  3. If you make a mistake with region content, or want to restore a previous build, you can request to roll the region back to a specific time.
  4. The region must have 100% original content.

How to Order an Event Region (Elite or Pro)

  • Submit a request via the SL support ticket system.
  • Select Land & Region > Region Purchase
  • Note that you may order multiple Event regions on the same support ticket

Private Region Rollback Service

In addition to the above, the post from the Lab indicates that the US $25 region roll-back service is now also available to all private region owners (another they remain at Linden Lab’s discretion and are not guaranteed).

Feedback

In my original post on the May launch of Event regions, I noted a feeling that while the “introductory offer” price of US $599 sounded reasonable, the (then) proposed increase to US $899 at the end of the “introductory period” was more than a little steep, and could put people off the use of such regions. As such, this restructuring of prices is to be welcomed, and makes a lot of sense. It would still be nice to see these products offered on more of a pro-rata basis, but overall, this is a welcome move by LL.

Second Life Premium Plus launches + some notes; updated

via Linden Lab

On Thursday, June 23rd, Linden Lab officially launched the new Premium Plus subscription package (or membership package, if you prefer), offering a new range of benefits and bonuses to those who wish to avail themselves of them. Some of the benefits come into effect immediately for those taking out a Premium Plus subscription, and others will be deployed in the near future, with further benefits also being added over time.

Alongside the announcement (but not linked to it at the time of writing this) this Lab released a FAQ page on Premium Plus.

What is Premium Plus?

  • Premium Plus is a new subscription package that increases the benefits and options to those taking it above those offered within the Premium package, as well as sharing some benefits in common with Premium.
  • It does not replace Premium, which continues as a subscription package for anyone who prefers it.
  • It does not change the Premium subscription package in any way, all benefits found within that package remain “as is” with the launch of Premium Plus.
  • It is open to any Second Life user – you do not have to be / become a Premium subscriber before becoming a Premium Plus subscriber.
  • It brings the total number of options for using Second Life to three: Basic, Premium and Premium Plus.

Premium Plus Benefits Comparison with Premium

The following as a complete a list of Premium and Premium Plus benefits I have been able to assemble based on available information, and should hopefully provide a direct comparison be tween the two. It may be subject to update.

Note that √ in any field means an unchanged benefit from Premium to Premium Plus.

Benefit Premium Premium Plus
45-day L$ Sign-up  Bonus¹ L$1000 L$3000
Weekly L$ Stipend² L$300 L$650
Free Tier³ 1024 sq m 2048 sq m
Linden Home Option4 Up to 1024 sq m Up to 2048 sq m
Group Slots 70 140
Off-Line Message Cap 80 160
Upload Fees (textures, animations, sounds) L$10 per item Free
Name Changes (+VAT if applicable) $39 $155
Event Listing Fees Single: L$10; Recurring L$50 Free
Group Creation Fee L$100 L$10
Land Experiences (Experience Keys) 1 2
Voice Morphing
Animesh Attachments 2
Support Live Chat Live Chat + toll-free ‘phone (International: use Skye or similar)
90-day transaction History
Premium Gifts √ + Premium Plus exclusives
Premium Sandbox Access √ + Premium Plus Sandboxes
Preferential Access to High-Volume Events

Table Notes:

  1. The 45-day sign-up bonus is open to both Basic and Premium membership upgrading the Premium Plus.
    • Note this is a first-time sign-up bonus only, it will not apply if you downgrade and then re-up later.
  2. The Premium Plus Stipend – L$650 is a flat rate; there is no upward adjustment for those currently receiving Grandfathered stipends of L$400 or L$500.
    • However, the Grandfathered status will be re-applied if the subscription is subsequently downgraded to Premium.
  3. Free tier can be used against Mainland land holdings; or against a Premium Plus Linden Home (coming soon); or a mix of Linden Home and Mainland land.
  4. Linden Homes:
    • Only one Linden Home can be held per account (Premium or Premium Plus).
    • The new Premium Plus Linden Homes will hopefully start to be deployed in late 2022.
    • Once available, 2048 sq m Linden Homes will have their own themes / styles, and the 2048 sq m parcels may in the future be able to leverage versions of the Premium Linden Homes for those who would like a smaller house and more yard / water space.
    • Premium Plus members will be able to go via Land Support to request they are given a specific Linden Home parcel this is not currently part of the automatic Linden Home assignment system (i.e. being handled by the Linden Homes ordering web page).
    • Update: Patch Linden, Meet the Moles [video 37:31-39:08]: Premium Plus homes are to have completely new ground-up themes / implementation, rather than being pre-planned (as per the Premium home themes).
  5. Name Changes:
    • Premium Plus subscribers can change their name for US $15, but this has to be done via an Account Issue support ticket (subtype Change Account Details).
    • The first name remains free form, but the Last Name must be from the current Last Names list.

Premium Plus Fees Compared to Premium

All prices US dollars – see the section below for upgrading from Premium to Premium Plus.

Premium Premium Plus
Monthly Billing¹ $11:99 $29.99²
Quarterly Billing¹ ³ $32.97 Not available
Annual Billing4 $99.00 $249

Table Notes

  1. Monthly and Quarterly billing are subject to VAT where applicable.
  2. Those taking a Premium Plus subscription in the first 30 days following the launch will be charged $24.99 for their first month and $29.99 thereafter.
  3. Quarterly Premium billing is only available to those who were on the billing plan prior to it being discontinued on June 24th, 2019.
  4. Annual billing is VAT exempt in those countries that normally charge VAT.

Upgrading from Premium to Premium Plus

Premium subscribers can upgrade to Premium Plus before their current subscription expires on prorate basis. So, an annual Premium membership that has 30 days remaining before renewal. This value is equivalent to $8.10 of the $99.00 Annual Premium membership they originally paid for. This would be credited towards the initial Premium Plus membership payment at the time of upgrade, either Monthly or annual.

Note that if the credit to be applied towards proration is larger than the value of the Premium Plus membership being upgraded to, Linden Lab will extend the renewal date for the Premium Plus membership to account for the additional value.

Personal Thoughts

Patch Linden’s initial (and incomplete) outline of Premium Plus during his Meet the Lindens session as SL19B did not garner a good response within the forums, largely on the basis of pricing. And, in fairness there are reasons to feel the offering is over-priced; but equally, there are cases where it may be viewed favourably.

Take the free tier offering, for example:

  • For those seeking modest mainland space or wanting to put the tier to Group use, an outlay of US $249 a year doesn’t come off well against promoting an alt account to Premium and paying a total of US $198 a year for the same free tier.
  • For someone (like myself)  who has both a Premium account + a modest amount of privately rented land (at US $10.50 a week), or someone on Basic paying (say) $15-20 a week for a moderate parcel, it is possible that – once available – the Premium Plus Linden Home with their double Land Capacity and fewer-per-region density over Premium Homes might be an attractive proposition.

Similarly, while the rest of the benefits look to be middling – I personally have little need for 70 Group slot, let alone 140! – others might will be appealing, such as the $15 Name Change fee, particularly among those who swap back and forth between names almost monthly (and there are some – I know a few!). However and overall, whether people find the offer in keeping with Brad Oberwager’s “give two dollars of value, but only charge a dollar” philosophy or not, is liable to be hotly debated.

For my part, would I move from Premium to Premium Plus? Quite possibly; as noted above, depending on how Premium Plus Linden Homes regions are presented (e.g. themes, water access), then there is an attraction for me in upping to Premium Plus and dropping the $530+ a year I spend on renting a small private island.

Cica’s Coloured Images in Second Life

Cica Ghost: Coloured Images, June 2022

Summertime is the time in which, when we are young, we gather precious memories of long holidays free from the supposed tyranny of school; times when we can run outside and play, build and create places of wonder through our imaginations, aided perhaps by toys such as building blocks or similar – or even the simple expanse of a piece of paper and a box full of tempting crayons.

The latter are particularly powerful as tools of the imagination, allowing young minds and hands create the most fantastical, colourful worlds, filled with the most bizarre or wondrous creatures and animals from upright elephants to giant ball-like and very happy spiders to aliens apparently visiting from another world.  The worlds we create using them can become a source of pride and a set of memories that, as we grow ever older and put such things behind us, summertime offers us again raising a smile and a sense of joy as they are recalled.

Cica Ghost: Coloured Images, June 2022

Because sometimes – as Cica Ghost reminds us through her June / July 2022 installation, all we need is a little splash of colour to gift us with a sense of joy.

Capturing the sense of fun exhibited with Garden (see: Happiness in Cica’s Garden in Second Life), this installation – called, for the record, Coloured Images – invites us to take a trip back to those younger times when our imaginations lay unfettered, and a new world lay in the promise of a blank sheet of paper and coloured sticks (or indeed, in the bricks or pieces of a toy building set).

Backed by a dark sky spotted with blobs and snowflakes of colour substituting for stars, the installation presents itself as a series of brightly coloured buildings – some complete, others not; some with bits and pieces of painted materials scattered around as if awaiting their turn to be used.

These buildings mostly stand on bases that suggest piece of card painted by hand to give the impression of surrounding gardens and footpaths, while walls carry painted images of creatures smiling happily and windows and great doorways edged as if with flooring petals. With strangely hued and coloured plants adding to the mix, and floors and different levels linked by simply-formed stairways, the entire setting is rich in its sense of imaginative invention and carefree innocence.

Within it, the animals and creatures are not just two-dimensional; they also exist as 3D characters waiting to be found. Some again look to have been painted by young hands that care little for “realism” such as the need for browns, white and black to predominate the coats of cows, or that caterpillars should for the most part be green. Instead, there is a further joyous riot of colour among all the creatures – from aforementioned upright elephant and multi-legged alien through to snakes, caterpillars, cows and more – that is exuberant in the sense of freedom it exudes.

Cica Ghost: Coloured Images, June 2022

As always with Cica’s installations, there are multiple sit points and dance animators waiting to be found (including one sit point right at the landing area – just look to one of the walls!), giving Coloured Images a further sense of fun as one explores.

 SLurl Details

SL19B MTL: Brad Oberwager and Philip Rosedale – summary

via Linden Lab

Tuesday, June 21st, 2022 saw the second in the SL19B Meet the Lindens events, Featuring Linden Lab board member and Executive Chairman Brad Oberwager (Oberwolf Linden), together with Linden Lab founder (and now Second Life Strategic Advisor) Philip Rosedale.

Notes:

  • This was a pre-recorded interview, with no opportunity to ask questions directly of the participants.

 

Table of Contents

  • The following is a summary, not a full transcript, and items have been grouped by topic, so may not be presented chronologically when compared to the video.

A Little Background

Brad Oberwager

[Video: 0:00-5:30]

Brad Oberwager is one of the three investors who acquired Linden Lab in 2020, together with J. Randall (Randy) Waterfield and Raj Date. Since the acquisition closed, he has been very hands-on at Linden Lab, working alongside members of the management team, and he has also brought-in long-time business associate Cammy Bergren as the company’s Chief of Staff.

His biography, as supplied by the Lab reads as follows:

Brad Oberwager has spent his entire career in technology and consumer focused companies as an entrepreneur and board member.
Currently, he sits on the board of two public companies, Asure Software (NASDAQ: ASUR) and Better World (NASDAQ: BWACU). He is the chairman of two companies he founded, Jyve and Sundia and is also on the board of TEGSCO (aka AutoReturn). He owned Bare Snacks, acquired by PepsiCo in 2018.
Brad was Vice-chair of YPO International, a global organization of 25,000 CEOs [where he met and became friends with J. Randall Waterfield, another of the Lab’s owners / board member].
Brad received his BS from Georgetown University, his MBA from the Wharton School and lives in San Francisco.

Philip Rosedale

Philip Rosedale earned a Bachelor of Science degree in physics and computer science from the University of California, San Diego, and in 1985 he created a video conferencing product called “FreeVue”, which was ultimately purchased by Real Networks, for whom he went to work, rising to the positions vice president and chief technology officer.

Departing Real Networks at the end of the 1990s, he founded Linden Research Inc (functioning as Linden Lab), and commenced work on trying to develop both the hardware and software for an immersive virtual reality system. The company switched to focusing on the software – which it called Linden World -, launching it as a publicly-accessible platform under the name Second Life in 2003. As founder and CEO, Rosedale steered the company through until 2008, when he stepped back from the role of CEO to become chair of the board of directors.

In 2009, he founded LoveMachine Inc., with  Ryan Downe, which later evolved into Coffer and Power (2011), with Rosedale briefly returning to Linden Lab in 2010 as interim CEO. After two years developing a mobile application called Workclub that helped bring contractors and those seeking them together, he and Downe announced Coffee & Power would become a new company, High Fidelity Inc. (2013), focused on building a fully decentralised virtual reality environments, and the required supporting applications / services. In 2019, High Fidelity ceased working on this platform to focus on one of the key supporting services: spatial audio, with their product subsequently being licensed by a number of companies.

In 2021, High Fidelity invested in Linden Research, brining in both staff and patents that might be used with the platform, and while High Fidelity still very much operates as an independent entity, Rosedale took the part-time position of Strategic Advisor to Linden Lab.

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Questions Specific to Brad Oberwager

Spending Time In-world

[Video: 7:36-9:12]

  • Has been 18 months since taking over Linden Lab.
  • Does spend a “tremendous” amount of time “on Second Life” – it is his primary business focus, and he is constantly working to ensure the resources needed to improve and grow the platform and its products and available.
  • However, as a result, does not get to spend much time within Second Life as an avatar.

What Drew Him to Second Life, and How Does He Feel 18 Months On?

[Video: 15:00-21:31]

  • Has known Philip for more than a decade and they are close friends, so has always been aware of SL.
  • This awareness included knowing that the former investors – as venture capitalists – had reached a point where they wanted to sell LL as a going concern and move on. However, due to the complexities in running the platform as both a social experiment and an open-ended, creative platform for its users where they can engage in direct commerce with one another, make it it hard to find a buyer.
  • After one opportunity fell through, Brad decided to get involved and make an offer to buy the company. As expertise on the financial side would be required, he contacted J. Randal Waterfield, and together they worked out a deal by which they could acquire Second Life and Tilia (the company’s money service business) and continue to move both forward
  • 18 months on, feels that the acquisition of Linden Lab is more exciting. In purely monetary terms, sees running a business as having three options by which to add monetary value:
    • By increasing revenue whilst keeping expenses the same.
    • By keeping revenue the same and decreasing expenses.
    • By increasing expenses [/outlay] in order to drive revenue higher, and try to ensure the latter outpaces the former – which tends to be the hardest, but most interesting, of the three options.
  • Second Life is proving that it is capable of the third option: it is possible to invest (increase expenses) and grow revenue.
  • Within the company, the mantra is, “give two dollars of value, but only charge a dollar” – the idea being LL might lose money as a result of something they introduce, but over time, that loss will be recoups and turned into a revenue gain.
    • An example of this has been Linden Homes and Bellisseria, what have, and continue to cost LL to develop and maintain, but which has generated considerable excitement for users and a social investment that is hope to grow an eventual return on the investment made in the development.
  • This is the core idea behind Premium Plus – to offer greater value to those wishing to use the capabilities offered, but at an overall lower cost than might be the case with raising Premium fees to cover the same, whilst still allowing those who do not wish to go Premium Plus to still have Premium.

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Questions Specific to Philip Rosedale

What Pleases Him the Most about Second Life?

[Video: 5:36-7:30]

  • In the early days, felt it was the collaborative nature of design and building and the escalating designs.
  • Has always appreciated travelling in SL and seeing the diverse region designs and all of the art and creativity.
  • What he particularly appreciates about the platform today is that, despite the state of the physical world, it remains a place of hope in the way it brings people together who engage and communicate with one another, build communities, all in generally positive ways .
  • Would love to see this positivity, love, and engagement transferred somehow into the physical world.

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What Drew Him Back to Virtual Reality?

[Video: 9:15-14:22]

  • Opening the means for people to communicate and engage with one another through the use of technology / on-line has always been one of his driving passions.
  • FreeVue was revolutionary in it time – if limited by the technology. By the time of SL, the technology allowed the ball to be moved much further forward.
  • High Fidelity (HiFi) came about as a result of him purchasing one of the gyroscopic chips now used within VR headsets, experimenting with it and realising the potential it represented for VR – although admits he was wrong in his belief of how fast head-mounted displays (HMDs) would “change the world”.
  • Ten years on from that point, recognises that HMDs have yet to reach that tipping-point, and understands that connecting people is harder than the technology alone.
  • Does believe [as I’ve actually always stated as a layperson – please pardon the horn tooting] there are specific vertical markets for HMDs. One such vertical is education – which is also a market where Second Life has long proved its value, and is a market that will only grow as technologies such as HMDs mature.

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Second Life and “the Metaverse”

On SL and Upcoming “Metaverse Platforms”

[Video: 31:04-40:35]

  • Philip Rosedale:
    • Notes the origins of the term “metaverse” in Neal Stephenson’s 1992 novel Snowcrash, and notes that what we’re seeing now is the latest resurgence of interest in the idea.
    • Believes this resurgence has been spurred by three things: COVID and the need for social isolation; the general rise in noise around crypto and web 3.0; and Facebook throwing a Hail Mary in trying to claim the “Meta” verse to recapture HMD hype.
    • Notes that much of the noise around crypto and NFTs actually echoes what has been available in Second Life since its earliest days. However:
      • Within Second Life, the concept of “the metaverse” was empowering people to create things together within a single space. This is what spurred everything else – you needed an economy not for “currency” speculation, but to enable people to engage in commerce.
      • Much of the current thinking about “the metaverse” runs contrary to this, as it starts with exploitation: obtaining data from people in order to push them into consumer-based activities.
    • Very much hopes SL can continue to grow as an example of what “the metaverse” can more positively be, and encourage others to move in the same direction.
    • Does worry that the term “the metaverse” is being used to promote ideas very different to those found in SL, ideas that see personal data as the “currency”.
  • Brad Oberwager:
    • In terms of Meta and the rest, they have had zero impact on Second Life; Zuckerberg may try to usurp the term “metaverse” but the residents of Second Life just carry on.
    • Where there is a broader impact, it is in consideration of where and what to invest in within Second Life, particularly in terms of rising above those environments that are being built around the crypto-currency / advertising model which could have the advantage of offering experiences for “free” where they’d have to be charged for within SL.
    • However, LL is steadfastly against direct advertising intrusion as a means of leveraging “payment” for services to users. This means the focus is liable to remain on the precepts of creativity and social engagement, and trying to encourage social groups into the platform by offering unique opportunities and experiences.
    • Touches on TOSL – The Office of Second Life and the management team of Grumpity, Mojo, Brett and Patch Linden, who are responsible for running the day-to-day Second Life operations – and their focus on attempting to bring richer, deeper experiences into Second Life.
    • Notes that the resurgence interest in “the metaverse” from other companies offers LL the potential to pick and choose who they might want to partner / collaborate with in order to bring new experiences to SL residents.

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On SL’s Longevity Compared to Other Platforms?

[Video 40:39-46:00]

  • Philip Rosedale::
    • Again, the collaborating, creative elements.
    • A common critique of Second Life in the early years was the lack of polish to the viewer UI, and predictions that once “professional” designs stated work on a competitor, virtual worlds will take off. However, this wasn’t the case and polish to the UI wasn’t the key.
    • Another point is that today, the big audience pullers of the world – Fortnite, Roblox, etc., – tend to cater to a younger demographic; but the reality is still that there is nothing that caters for “grown up” sensibilities and creativity in a manner that matches SL, and none of the alternatives – VR Chat, etc, – are close to offering the broad range of creative freedom or the audience reach to be seriously considered a core part of “the metaverse”.
    • This ability to capture a more adult demographic is potentially the “secret sauce” any platform needs to feed it if is to grow to fulfil a vision of “the metaverse” – and it is something that is hard to find .
    • Also feels that there are a lot of governance, technology and management hurdles that need to be cleared – and that’s going to take a lot of time for others to sort out and SL continue to build upon.

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Continue reading “SL19B MTL: Brad Oberwager and Philip Rosedale – summary”

2022 SUG meetings week #25 summary

B sori, May 2022 – blog post

The following summary notes were taken from the Tuesday, June 21st, 2022 Simulator User Group (SUG) meeting. It forms a summary of the items discussed and is not intended to be a full transcript. A video of the entire meeting is embedded at the end of the article for those wishing to review the meeting in full – my thanks to Pantera for recording it.

Note: little discussed, as this was the summer solstice Party.

Server Deployments

For the latest updates and news, please refer to the simulator release thread in the forums.

  • On Tuesday, June 21st, the SLS Main and Event channel servers were restarted with no deployment.
  • On Wednesday, June 22nd, the RC channels will be updated to simulator release 572665, containing fixes for cases where llRequest*Data would return incorrect result; also, llGetVisualParams() now accepts hand_size as a parameter.

Available Official Viewers

There have been no official viewer updates at the start of the week, leaving the current crop as:

  • Release viewer: version 6.6.0.571939 – formerly the Performance Improvements viewer, dated May 25th – no change.
  • Release channel cohorts (please see my notes on manually installing RC viewer versions if you wish to install any release candidate(s) yourself).
    • Nomayo Maintenance RC (Maintenance N) viewer, version 6.6.1.572179, June 1.
    • Makgeolli Maintenance RC viewer (Maintenance M) viewer, version 6.5.6.571575, May 12.
  • Project viewers:
    • Performance Floater project viewer, version 6.5.4.571296, May 10.
    • Mesh Optimizer project viewer, version 6.5.2.566858, dated January 5, issued after January 10.
    • Legacy Profiles viewer, version 6.4.11.550519, dated October 26, 2020.
    • Copy / Paste viewer, version 6.3.5.533365, dated December 9, 2019.

In Brief

  • The issue of simulators that have been running for “4-5” days are ceasing to send Friends lists to those logging into them and requiring a restart to fix, continues for some. It’s not clear how widespread the issue is, but LL are aware of the issue.

SL19B MTL – Patch Linden: Premium Plus and more + video

via Linden Lab
Monday, June 20th, 2022 saw the first in the SL19B Meet the Lindens events, this one featuring Patch Linden, the Lab’s Vice President of Product Operations.

The following is a summary of the session covering the core topics raised, with selected audio extracts. The full video is located at the end of this article.

Note that this is a summary, not a full transcript, and items have been grouped by topic, so may not be presented chronologically when compared to the video.

Table of Contents

The TL;DR Summary

  • Premium Plus:
    • Launches June 23rd, 2022.
    • Offers a new subscription package for users, with benefits over and above those of Premium membership.
    • Priced at US $29.99 per month (or an introductory US $24.99, available for the first 30 days after launch) or US $249 annually.
    • Existing Premium members may / will receive some form of pro-rata upgrade path.
    • Does not replace either Free accounts or Premium subscriptions, but exists alongside them.
  • Event Regions: will now be priced at US $599 a month, with no set-up fee.
  • Linden Homes: further new themes; re-visits to existing themes to update them; new large-scale community centres; first Premium Plus theme possibly towards the end of 2022; retirement of old Linden Homes regions to be revisited with a view to starting that process.
  • General Discussion:  a series of questions, arranged by topic and with short answers: most significant changes to SL; the overall effect of the COVID-19 situation on SL use; SL and the metaverse; improvements to Mainland.

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About Patch Linden

  • Originally a Second Life resident and business owner who joined the platform in 2004, and became a Linden in September 2007.
  • Initially worked as a support agent and then as a support liaison. From there he moved to the Concierge team, eventually becoming that team’s manager.
  • Shifted focus to the role of Operations Support Manager for a year, then moved to the Product group, the team responsible for defining the features, etc., found within Second Life.
  • At Product he developed the Land Operations team, which includes the Linden Department of Public Works (LDPW).
  • In 2018, he established the company’s support office in Atlanta, Georgia, and in 2020 he oversaw the move to larger office space in Atlanta, interrupted by the COVID-19 pandemic.
  • In 2019 he was promoted to Vice President, Product Operations, and joined the Lab’s management team alongside Grumpity and former VP of Engineering Oz Linden (see: Linden Lab’s management team expands: congrats to Grumpity, Patch and Oz).
  • Together with Grumpity and (now Mojo Linden and Brett Linden(, he forms the leadership team overseeing Second Life’s continued development.
  • In his management team role, Patch continues to oversee all of the Lab’s user support operations (some 5 teams), including the LDPW.
  • Despite his longevity at the Lab, his is not the longest-serving Linden, nor is he the “oldest” resident-turned-Linden.
  • Sees the most significant changes to SL during his time being: the arrival of voice (2007), Mesh (2010), Pathfinding (2011), Experience Keys (initially 2015, fully in 2019/2020), Bento  (2016/17), Animesh (2018/19) and EEP (2018/19), and Bakes on Mesh (2019).

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Premium Plus

[Video: 22:49-41:23]

Outline

  • Premium Plus is a new subscription package that has been in development for some 18 months. As the name suggests, it offers additional / increased benefits in comparison to the Premium membership package.
  • It is in addition to, not a replacement of, Premium membership, which will continue, as will the free Basic account.
  • Full details of the Premium Plus offering will be presented in a forthcoming official blog post. The following is a summary of the specifics mentioned by Patch.

Benefits “Above” Premium – In Brief

  • Sign-up bonus and stipend:
    • The sign-up bonus for Premium Plus will be L$3,000
    • The weekly stipend will be L$650.
  • Land: 2048 sq m of “free tier”.
    • This can be split between Mainland parcels and a Linden Home, as per Premium.
  • Linden Homes:
    • Still only one Linden Home per account
    • Premium Plus members will be able to go via Land Support to request they are given a specific Linden Home parcel this is not currently part of the automatic Linden Home assignment system (i.e. being handled by the Linden Homes ordering web page).
      • Any existing Linden Home must be abandoned first.
      • Such requests will generally be filled in 24 hours, but only if the requested parcel does move into the automatic Linden Home assignment system in the interim.
    • Future Linden Home options for Premium Plus:
      • Homes specifically designed for 2048 sq m parcels.
      • Premium Plus Linden Home parcels may be given the ability to have house styles from the 512/1024 sq m Premium themes, allowing those who want more land with their Linden Home to have it.
    • [Video 51:23-51:42] The first Premium Plus Linden Homes theme might be released towards the end of 2022.
  • Upgraded capabilities:
    • Group count doubles over Premium to 140.
    • Off-line message cap doubles of Premium to 160.
    • Animesh attachments will apparently increase (Patch said from 1 to 2, but Premium members already get 2 Animesh attachments, so it is unclear if Patch was just referencing Premium Plus with Basic accounts here).
    • Premium Plus members will be able to create two land Experiences (rather than just one, as per Premium).
  • Fees:
    • No upload fees for textures, animations, sounds.
    • No fees for event listings.
    • Mesh / Animesh upload fees will change for Premium Plus will be adjusted in the future.
    • Group creation fee reduced to L$10
  • Special support ‘phone line, with a toll-free 800 number, with international users able to use this via the likes of Skype without incurring international call fees.
  • Premium Plus sandbox access.
  • Premium Plus gifts.
  • [Video: 1:09:12-1:09:21] Potential for early access to Lab-run events (e.g. Shop and Hop events).

Premium Plus Fees

  • Monthly: US $29.99 (or $24.99 for the first month, if taken out in the first 30 days after launch).
  • Annually: US $249 (equiv. to US $20.75 a month).

Launch date

  • Thursday, June 23rd, 2022.

Premium Plus Audience Questions

  • [Video: 47:10-48:51] Will Premium Plus subscribers be able to choose their own Last Name, rather than picking from a list?
    • No, thei system isn’t set-up for totally free-form names. But the ability to change your last name for less than the current $49.99 fee is a potential “future add-on” for Premium Plus.
  • [Video: 57:30-58:25] Will those already grandfathered on the L$500 a week stipend, will this be factored into Premium Plus (so their stipend would be L$850 per week)? If they later downgrade back to Premium, will they regain their grandfathered stipend of L$500, rather than dropping to L$300?
    • Needs to be clarified, possibly in the official blog post for Premium Plus, when this is published.
  • [Video: 1:07:17-1:08:12] Could renting a Homestead region from LL be de-coupled from having to own a Full region as well, for Premium Plus?
    • Probably not, given the doubling of land tier already provided in the Premium Plus package, and the fact the breaking the lock between Homestead and Full regions could have widespread economic implications for existing estates.
  • [Video: 1:12:58-1:13:36] Will there be a pro-rata upgrade path for those on Premium to move to Premium Plus?
    • Yes, but does not have specifics [presumably within the official blog post, when published].

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Event Regions

[Video: 12:45-21:03]

  • LL started tinkering with the idea of flexing the capabilities available through AWS to try to develop a product reflective of those capabilities.
  • The move to provide such a product was born out of a belief that for large-scale events in SL, concurrency matters.
  • In testing, the Lab managed to get a shopping event region running reasonably well with up to 231 avatars (providing users dialled-down some viewer graphics options – DD, complexity, etc., dialled down).
  • Event regions tend to run best in a “standalone” mode, rather than connected to other regions (particularly other event regions), largely due to issues around avatars and child agents¹ on multiple regions. This is why there were issues during the SL19B opening ceremony, as the avatar (175 per region) was set too high for adjoining regions .
  • The “introductory” tier of $599 per month and no set-up fee (which had been due to end on June 6th) will now be the de facto fee for Event regions.
  • Event regions are open to land owners / estate to rent from LL, should they also wish to hire them out to those organising events.

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Linden Homes

[Video: 49:15-57:18]

  • LL “constantly looking” at ways to improve Linden Homes; this work includes additional house styles within the existing themes.
    • The original Traditional Homes will be seeing “a slate” of improvements.
  • New “grand scale” community centres to match those of the more recent themes (such as Sakura and Fantasy) or those like Campwich Lodge (Log Theme), etc., are being developed for the earlier Linden Home theme environments.
Sakura Linden Homes – Shobu Community Centre, May 2022. More such centres are likely to be coming to Linden Home environments
  • Further new Themes will continue to be deployed, which the next release for 2022 possibly being Premium Plus homes.
    • The idea of having “Premium Plus neighbourhoods” mixed in with Premium Linden Homes has been toyed with, but nothing has been decided either way.
  • Thus far, the most popular themes (in terms of lack of availability due to occupancy) appear to be Traditional Homes, Houseboats and Stilt Homes, following by Log Homes.
  • In terms of increased capabilities / options, the Fantasy theme homes are probably the most popular, followed by Sakura.
  • It is likely that the plan to “wind down” the original Linden Homes and their mini-continents will be looked at again in the near future .
    • This will not simply be a “turning off” of the regions, leaving those still living among them homeless, but will be handled with care and methodically.
    • Some instances of the older home may be preserved in some way, such as under the SLRPS banner, particular those elements that have a story behind them [e.g. Cape Ekim and the mystery of Professor Linden].

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General Discussion

  • Personal list of most significant changes in Second Life [Video 1:46-4:07]:
    • The 2007 implementation of Windlight + the arrival of voice.
    • The addition of Sculpties, and then mesh import (2010).
    • Pathfinding (2012).
    • Bakes on Mesh (2019).
    • The move to AWS (2019-2021).
    • Feels that SL is still at the forefront of what is being called “the metaverse”.
  • Last two years – COVID and user influx [Video 5:51-7:39]:
    • SL is still “well above” pre-pandemic levels, from economic activity (land, MP, on-world purchases, etc).
    • The sharp uptake in SL has slowed, but there has been no significant falling away of engagement.
  • SL and the “metaverse” [Video: 7:44-9:35]:
    • Believes that all of the interest in “the Metaverse” is good for Second Life.
    • Believes all the virtual worlds will have to work together – at some point in the future – to allow a degree of interoperability if “the metaverse” is to achieve its goals.
  • Mainland [Video: 41:37-45:36]:
    • LL is aware there is a lot of abandoned land on Mainland that could be made available / be improved with new landscaping.
    • However, there are no plans at present to add further mainland coastline to those continents that might otherwise be able to take it, because so much in the way of parcels inland remain available. This include the Zindra Adult continent.
    • The pricing of current coastline areas of Mainland are subject to the same laws of supply and demand as the rest of the Mainland (unless price gauging can be demonstrated).

Q&A Session

[Video: 58:47-end]

A range of general questions, some related to Premium Plus (and which have been listed above), the majority on more general topics. Please refer to the video for these.

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Footnotes

  1. Simply put, a Child Agent refers to a secondary agent (avatar) presence associated with your own, then can exist in regions physically adjoining to the one you are currently in, allowing you to “see” into a connected regions (and have it render in your viewer).

Child agents are not physically rendered avatars but a simulator resource, as such they can directly influence region performance.

Session Video