2020 SUG meeting week #45: further uplift update

A Thousand Windows, September 2020 – blog post

The following notes were taken from the November 3rd Simulator User Group meeting.

Server Updates and Cloud Uplift

Please reference to the server deployment thread for the latest updates.

  • There are no planned deployments to the simulators running on the Lab’s core SLS channel.
  • RC deployments are planned as follows:
    • On Wednesday, 4th November all simulators on the LeTigre and BlueSteel RC channels should become AWS hosted.
    • On Thursday, 5th November all simulators on the Magnum RC channel should also become AWS hosted.
    • However, at the time of the meeting, it was not clear if all of the RC channels would be running the same version of simulator software.

The current work on migration is such that as per Private Regions Available in Limited Quantity (via Linden Lab), private regions are once more being made available.

SL Viewer

The Start of the week saw the following viewer updates on Monday, November 2nd:

  • The Jellydoll project viewer updated to version
  • Custom Key Mappings project viewer updated to version

The rest of the official viewers in the pipelines remain as follows:

  • Current release viewer version, formerly the Mesh Uploader RC promoted on October 14 – No Change.
  • Release channel cohorts:
    • Cachaça Maintenance RC viewer, version, issued October 27.
  • Project viewers:
    • Legacy Profiles viewer, version, October 26.
    • Copy / Paste viewer, version, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version, November 22, 2019.
    • 360 Snapshot project viewer, version, July 16, 2019.

In Brief

  • Group Chat: LL deployed updates to the group chat service in an attempt to relieve at least some of the issues that groups have been experiencing over the last several weeks. Testing has suggested the group chat sessions should be faster and more reliable than has been experienced within some groups (notably those with large memberships). However, the issue remains open pending further observation / feedback.
  • TP failures continue, and are being noted by the Lab, although not at the rates at which users appear to be experiencing them.
    • However, the nature of the beast means that at present, correlation of all the logs involved in a teleport has to be done manually, and this is impacting the Lab’s ability to arrive at a potential root cause (or causes).
    • Once the majority of cloud migration work has been completed, and if the matters hasn’t been resolved, Simon Linden may set-up another round of TP testing by users as we’ve seen in past issues of teleport issues.

3 thoughts on “2020 SUG meeting week #45: further uplift update

  1. The TP problem is maddening. My son and I both live in the same house, use the same viewer, and the same internet connection. We have different PCs but they are both high-end and very similar. I crash when TPing (about every 3rd or 4th TP attempt) but he never crashes and he does very frequent TPs.

    Liked by 1 person

    1. Sorry to hear about your issues. The question as to whether the failures / crashes might be hardware / connection related was actually touched upon in the meeting (together with questions as to whether it might be somehow regional / geographical among those being affected), given the impact does appear to be totally random in who it affects, as well as whether or not it was tied to the AWS migration, or something else. Obviously, tying it to things like hardware (as per your case), local connection, etc., is not so easy to diagnose. Might be interesting to compare viewer settings between your set-up and that of your son to see if there is some viewer-side weirdness going on.

      Liked by 1 person

      1. What this doesn’t take into account is that my own alt, on my own computer, with the exact same settings in the exact same viewer – never crashes. I’m starting to think it has something to do with my account. I’ve tried stripping down to nothing but an alpha invisible avatar from the Library and it doesn’t help. Twice now I thought I had the problem fixed by deleting my settings thought to be corrupt, and all was fine for a little while, but then the crashing starts again and once it starts it doesn’t go away. Also, this started all of a sudden out of the blue a little more than a month ago. Before this started, I had zero problems. And I’m not the only one so I don’t think it’s hardware or connection, not considering it happened to all of us that are affected around the same time. I have a serious computer I built myself a year ago and a fiber to my house connection.


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