December 2019 Web User Group summary

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The following notes are taken from my recording of the Web User Group (WUG) meeting, held on Wednesday, December 4th, 2019. These meetings are held monthly, with dates and details of the meetings available via the Web User Group wiki page.

When reading these notes, please keep in mind:

  • This is not intended as a chronological transcript of the meeting. Items are drawn together by topic, although they may have been discussed at different points in the meeting.
  • Similarly, and when included, any audio extracts appearing in these summaries are presented by topic heading, rather than any chronological order in which they may have been raised during the meeting (e.g. if “topic X” is mentioned early in a meeting and then again half-way through a meeting, the audio comments will be concatenated into a single audio extract for that topic).


Winter Promotion

  • As many have already seen, the winter Premium promotion is currently open through until the end of the month.
  • For the first time, the promotion applies to Annual plans (previously, any discount on Premium subscriptions have only applied to Monthly and Quarterly plans), with an offer of 10% off of the cost of the annual subscription (normally US $99) when an account is upgraded to Premium.
  • It is likely that, as with the mid-year Premium fee increase, there will be an opportunity for Premium users to pre-pay a further year’s annual premium membership “locked in” at the discounted price.

Other Premium Notes

  • There is no further news on Premium Plus or its benefits.
  • There are no plans at this point to add other levels of Premium either “above” or “below” the current Premium + benefits. This might change at some point in the more distant future.

Legacy Profiles Viewer

  • The Legacy profiles viewer has cleared the last issue blocking it from update, so a new version of the viewer should be appearing soon. This update will include the profile feed embedded in the viewer.
  • Once this viewer reaches release status, the web profiles are to be retired.
  • The removal of the web-based profiles means that things like the privacy settings (which only worked for the web anyway), will no longer be available. However (and if I was understanding Grumpity correctly), at some point the profile viewer will include the ability for a user to determine what information within their viewer profile is visible to others who view it.


  • Store De-listings:
    • The Lab is work to fix the issue of Marketplace stores being de-listed as a result of using banned keywords.
    • It was re-iterated that, for a number of reasons – including people attempting to game it – the banned keyword list will not be made public.
    • Instead, the Lab has been working to make the algorithm used to scan for keywords is being made “smarter”, so it more correctly identifies banned words, which will hopefully reduce the number of unlistings occurring. There is still more work to be done on on this.
  • Improvements to the Marketplace search (demo items, gachas, etc), is now “very, very close” to being ready for release.
  • BUG-9984 “blank folder names” (in inventory) is another issue that has been looked into a number of times, but again, the Lab has been unable to determine the cause. However, they will give it a further pass in an attempt to find a cause or provide a workaround.
  • Feature requests BUG-227919 “Marketplace Sales Function” and BUG-227072 “Ability to give specific marketplace customers discounts” are both being considered by the Lab (but no commitment at this point in time that they will be implemented or when).
  • Overall, the Lab feel that the last 12-18 months have seen significant improvements to the Marketplace when compared to prior years.

In Brief

  • The last blocker for an update to the legacy profile project viewer has been cleared, and an update to the viewer, which will include support for the profile feed within it, should be surfaced for users to test Soon™.
  • As noted in my November summary, user-to-user land auctions will remain on hold for the time being, as the Lab is focused on other web-based work.
  • BUG-11555 “Setting certain characters in Display Name results in DN changing twice within minutes and resulting DN changes to Korean.” is a long-standing issue, and while it has been looked at, the Lab has yet to work out how to fix it.