The Lab has issues a reminder via the Grid Status Reports page that there will be no concierge telephone and chat support available from midnight SLT on Wednesday, November 26th through until 08:00 SLT on Friday, November 28th.
This is to allow support staff in the USA to enjoy Thanksgiving with their family and friends.
The status update reads in full:
Concierge phone and chat support will be offline this coming Thursday, 27 November, so that team members can spend the Thanksgiving holiday with their friends and family. Both services will close at midnight Wednesday evening and will re-open at 8am Pacific on Friday morning.
To the support staff and all at Linden Lab, I’d like to pass on my best wishes for a happy Thanksgiving, and the same also goes out to all those I’ve come to know in SL who are celebrating Thanksgiving as well.
Inara Pey: Living in a Modemworld 