2021 SUG meeting week #4 summary

Aqua Breeze, November 2020 – blog post

The following notes were taken from the Tuesday, January 26th, 2021 Simulator User Group (SUG) meeting.

Server Deployments

At the time of writing,the release notes for the week had yet to be produced. However, Rider Linden described the RC release planned for the week thus:

So, this week we are rolling to all of the RC channels tomorrow. The main feature we added is the extended error reporting.There is also some extended handling when origin servers return 5XX errors to a script that should reduce some load on the simulator.

– Rider Linden

SL Viewer

The Dawa Maintenance RC viewer updates to version 6.4.12.555248 on Monday, January 25th. The rest of the official viewer pipelines remain as:

  • Current release viewer version 6.4.11.551711, formerly Cachaça Maintenance RC viewer promoted on November 12 – No Change.
  • Release channel cohorts:
    • Dawa Maintenance RC Viewer, version 6.4.12.555248, January 25, 2021.Project Jelly viewer (Jellydoll updates), version 6.4.12.553798, January 7, 2021.
    • Custom Key Mappings project viewer, version 6.4.12.553437, January 7, 2021.
  • Project viewers:
    • Love Me Render (LMR) 5 project viewer, version 6.4.12.553511, issued on January 7, 2021.
    • Simple Cache project viewer, version 6.4.11.551403, November 12.
    • Legacy Profiles viewer, version 6.4.11.550519, October 26.
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

Group Notices

  • BUG-229936 “Group Notices not expiring after 14 days”: this is a known issue for the Lab, which in the words of Mazidox Linden means: “We’re troubleshooting [it]. By which I mean we’re finding the root of the trouble, and shooting it.”
  • BUG-230116 “Sorting group notices by date disconnects the viewer”: this is a new issue, but one that is potentially causing some serious issues for those who attempt to carry out such searches (which Firestorm apparently does by default).
  • BUG-229075 “VWR-4137 / SL-13093 Missed opportunity to fix group notice date sorting” has now been accepted.
  • Beq Janus has been carrying out an extensive investigation into Group notice issues, the short form of which is that notice culling needs to be re-enabled (which the Lab to do “soon”) lest a lot of people start being impacted with failures in handling group notices, and she also have code contributions she may be submitting to the Lab to assist with group notice issues.

2021 SUG meeting week #3 summary

Angels Nest, November 2020 – blog post

The following notes were taken from the Tuesday, January 12th, 2021 Simulator User Group (SUG) meeting.

Server Deployments

At the time of writing,the release notes for the week had yet to be produced. However, Rider Linden described the RC release planned for the week thus:

So.  We rolled SLS today with the same version that we had put up on RC last week. We don’t have any plans to roll a new RC this week, but we’re targeting one for next week.

– Rider Linden

SL Viewer

There have been no changes to the current crop of official viewers, leaving them as:

  • Current release viewer version 6.4.11.551711, formerly Cachaça Maintenance RC viewer promoted on November 12 – No Change.
  • Release channel cohorts (please see my notes on manually installing RC viewer versions if you wish to install any release candidate(s) yourself):
      • Project Jelly viewer (Jellydoll updates), version 6.4.12.553798, January 7, 2021.
      • Custom Key Mappings project viewer, version 6.4.12.553437, January 7, 2021.
      • Dawa Maintenance RC Viewer, version 6.4.12.553723, December 15.
  • Project viewers:
    • Love Me Render (LMR) 5 project viewer, version 6.4.12.553511, issued on January 7, 2021.
    • Simple Cache project viewer, version 6.4.11.551403, November 12.
    • Legacy Profiles viewer, version 6.4.11.550519, October 26.
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

In Brief

  • Map Tiles Fix: this is now “in progress”, but ETA on when map tile updates will resume . “normal” operations.
  • Lindex data feeds: are reported as being “overloaded”, regularly generating status 502, 503, and 504 errors, and sometimes returning blank documents for both in-world requests and when accessing the Lindex via the web. This is another issue LL are aware of.
  • There are assorted reporting of region performance (FPS rates and % scripts run) falling. It’s not clear if the issue is across-the-board or limited to specific channels (e.g. the Main SLS channel).

 

2021 SUG meeting week #2 summary

mR J’s HoUsE, November 2020 – blog post

The following notes were taken from the Tuesday, January 12th, 2021 Simulator User Group (SUG) meeting.

Server Deployments

At the time of writing,the release notes for the week had yet to be produced. However, Rider Linden described the RC release planned for the week thus:

So, We’re doing the first roll of the year this week to the RC channels. This includes among other things a fix to experience notifications (they weren’t always being sent) and I was able to throw in some missing constants from llSetAgentEnvironment. We also have something in there that we hope will positively impact some of the timing changes that we’ve been seeing on uplifted simulators.

– Rider Linden

SL Viewer

There have been no changes to the current crop of official viewers, leaving them as:

  • Current release viewer version 6.4.11.551711, formerly Cachaça Maintenance RC viewer promoted on November 12 – No Change.
  • Release channel cohorts (please see my notes on manually installing RC viewer versions if you wish to install any release candidate(s) yourself):
    • Project Jelly viewer (Jellydoll updates), version 6.4.12.553798, January 7, 2021.
    • Custom Key Mappings project viewer, version 6.4.12.553437, January 7, 2021.
    • Dawa Maintenance RC Viewer, version 6.4.12.553723, December 15.
  • Project viewers:
    • Love Me Render (LMR) 5 project viewer, version 6.4.12.553511, issued on January 7, 2021.
    • Simple Cache project viewer, version 6.4.11.551403, November 12.
    • Legacy Profiles viewer, version 6.4.11.550519, October 26.
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

In Brief

Extended error return for llHTTPRequest

This is a feature suggestion by Rider Linden – see BUG-230026 – and he is requesting constructive feedback via the Jira on  the idea.

Experience Improvements

Rider Linden is working on three experience-related feature requests,  although there is no time frame for delivery (he can only type so fast, and is working on a number of other projects!). These are:

  • BUG-9890 “[Feature Request] – Improvements to llUnsit() and inclusion with experience permissions use.”
  • BUG-228540 “Allow llTeleportAgent() to be executed on anyone on owner land.
  • BUG-228541 “Allow experience scripts to use llUnsit() on any experience participant.

BUG-228540 will need some limitations imposed. for example, to prevent it teleporting people who are passing over an area using the capability in an aircraft are not summarily teleported.

Chat Ranges

Changes were made simulator-side to allow chat to be heard over greater distances. However, further work is required viewer-side before they can be considered “deployed”.

2021 SUG meeting week #1 summary

The Outer Garden – The Farthest Light – blog post

The following notes were taken from the Tuesday, January 5th, 2021 Simulator User Group (SUG) meeting.

There were no planned deployments for 2021 week #1. It  is hoped that the deployment schedule will resume in week #2, depending on their run through QA.

SL Viewer

There have been no changes to the current crop of official viewers, leaving them as:

  • Current release viewer version 6.4.11.551711, formerly Cachaça Maintenance RC viewer promoted on November 12 – No Change.
  • Release Channel cohorts:
    • Dawa Maintenance RC Viewer, version 6.4.12.553723, December 15.
    • Custom Key Mappings project viewer, version 6.4.12.552100, November 12.
  • Project viewers:
    • Simple Cache project viewer, version 6.4.11.551403, issued on November 12.
    • Project Jelly project viewer (Jellydoll updates), version 6.4.12.552224, December 4.
    • Legacy Profiles viewer, version 6.4.11.550519, October 26.
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

In Brief

Experience Keys

It is believed that the end-of-year experience keys issue (the XP_STORAGE_EXCEPTION problem, see my 2020 #week #52 update and BUG-229892) has been resolved. However it has been noted that some user may still be experiencing “lingering performance issues” with experience keys. Those experience any experience key issues are asked to contact Support.

Issues and Rumours

There were some issues experienced over the weekend, with users reporting an inability to rez and / or their avatars remaining as a cloud, and poor attached scripts performance. Rumours circulated about the issue being due to a “server” fire, and some reports appeared to have been  exaggerated (e.g. the issuing being open on Grid Status for “several hours”, when in fact it was reported as resolved some 45 minutes are initially appearing). Whilst not going in to specifics, Oz Linden noted that while there were issues, in terms of the circulating rumours, he noted:

It was much much less dramatic and interesting than that.

Map Tiles

Map tiles are still not being regularity updated, however the Lab both identified the cause of the issue and a possible fix. Progress is being made on the fix, however, it appears that it is taking time due to the Map code not having been touched in a good while.

General Post-Uplift Issues

While the core work of transitioning all SL services to AWS systems has been completed, there are still some niggling problems that are being dealt with – such as with the Map tiles (above) and on-going issues with things like the official viewer Splash screen updating, the land store, etc. The Lab is addressing these as they can.

2020 SUG meeting week #52: Experience Keys and Map issues

Nostalgia Falls, October 2020 – blog post

The following notes were taken from the Tuesday, December 22nd Simulator User Group (SUG) meeting.

For the TL;DR brigade: nothing major to report; not deployment, no viewer releases; meeting was a solstice / year-end party.

Server Updates

Week #51 eventually saw deployments every day of the week, which reportedly left all RC channels running on server release 553685 and the SLS Main channel on 553176. However, our home island was on the SLS Main channel is reporting it is running 553685,  so I assume that given there was no apparent deployment on Tuesday, December 22nd (as assuming our home island hasn’t been shuffled to an RC, the entire grid is now running on 553685.

SL Viewer

There have been no changes to the current crop of official viewers, leaving them as:

  • Current release viewer version 6.4.11.551711, formerly Cachaça Maintenance RC viewer promoted on November 12 – No Change.
  • Release Channel cohorts:
    • Dawa Maintenance RC Viewer, version 6.4.12.553723, December 15.
    • Custom Key Mappings project viewer, version 6.4.12.552100, November 12.
  • Project viewers:
    • Simple Cache project viewer, version 6.4.11.551403, issued on November 12.
    • Project Jelly project viewer (Jellydoll updates), version 6.4.12.552224, December 4.
    • Legacy Profiles viewer, version 6.4.11.550519, October 26.
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

In Brief

Map Tiles

Map tiles are still not being regularity updated, however the Lab both identified the cause of the issue and a possible fix, however, it now seems probable this will not be deployed until after the holiday break. On December 20th, Oz posted a comment to the SL forums, explaining the issue:

This is a temporary situation…  the data needed to generate the maps has been moved to AWS, but the code that does the work has not yet. Because of how the data centre version expected to fetch that data, it was not possible for us to make it work until the code has been moved too. That move is in progress and shouldn’t be too much longer (sorry, I don’t want to jinx the developer by setting a date).

Experience Keys

There is a significant issue with Experience Keys the is affecting all experiences grid-wide see: BUG-229892 “[Upilft] Experiences Failures”. This is also apparently impacting the Lab’s ability to release the new Linden Stilt Homes, as per an update to my article on the release of this new linden Home theme.

Uplift – Closure of Co-Lo Facility

Both April and Oz Linden have reported that with all SL systems and service now running on AWS, the work in clearing all of LL’s hardware and infrastructure from their former co-location facility in Arizona (a part of which involves the complete shredding of all hard drives) , and according to Oz, the work is “almost done”.

Date of Next Meeting

The next SUG meeting will take place on Tuesday, January 5th, 2021.

2020 SUG meeting week #51

Solus, October 2020 – blog post

The following notes were taken from the Tuesday, December 15th Simulator User Group (SUG) meeting.

Server Updates

Deployments in week #50 got a little confusing, with both SLS (Main) and some RC (Magnum) RC channel servers updated to release 553685, with the remainder of the simulators being updated to the same release on  Tuesday, December 15th. At the SUG, Rider linden explained the situation thus:

 So let’s see. We ended up having one extra set of rolls on Friday and then again today to catch the last of the stragglers. It was basically just an internal configuration change to help support uplift. I’m confident that that was the final roll of the year.

SL Viewer

The Dawa maintenance viewer updated to version 6.4.12.553723 on December 15th. The rest of the current crop of official viewers, remain as follows:

  • Current release viewer version 6.4.11.551711, formerly Cachaça Maintenance RC viewer promoted on November 12 – No Change.
  • Release channel cohorts:.
    • Custom Key Mappings project viewer, version 6.4.12.552100, November 12.
  • Project viewers:
    • Project Jelly project viewer (Jellydoll updates), version 6.4.12.552224, December 4.
    • Simple Cache project viewer, version 6.4.11.551403, issued on November 12.
    • Legacy Profiles viewer, version 6.4.11.550519, October 26.
    • Copy / Paste viewer, version 6.3.5.533365, December 9, 2019.
    • Project Muscadine (Animesh follow-on) project viewer, version 6.4.0.532999, November 22, 2019.
    • 360 Snapshot project viewer, version 6.2.4.529111, July 16, 2019.

In Brief

  • Map tiles are still not being regularity updated, however the Lab both identified the cause of the issue and a possible fix, however, it now seems probable this will not be deployed until after the holiday break.
  • The updates to Group chat made over the last day or so should not be seen as a “complete fix” for issues. Rather, it is intended to hopefully improve things for at least some who have experienced problems,with further work to come, with Oz Linden noting:
There is no doubt that group chat needs additional work. We have recently resolved some problems that we were able to diagnose, but more work will be needed as soon as we can devote some time to it.
  • It  is possible that post-Uplift, EEP might see some further work, including an adjustment to the default Mainland ambient lighting.