Lab issue viewer with a revised log-in screen

The Lab has been experimenting with a revised log-in screen for the official viewer. The viewer, version 3.7.14.292660, is referred to as offering  “a simple and clean login screen for new users.”

In actual fact, the viewer offers two log-in screens, although one of them (shown in the image below) will only be displayed the very first time a new user runs the viewer (or if an existing users performs a completely clean install of this release candidate).

The log-in splash screen new users will see when launching the viewer for the first time (or existing users will see following a clean install)
The log-in splash screen new users will see when launching the viewer for the first time (or existing users will see following a clean install)

Those who have previously logged-in to Second Life (or have not performed a clean install) will see a more familiar log-in screen on starting the viewer, and will immediately notice that the log-in credentials area has been relocated to the top of the screen (see the image below).

The keen-eyed may also notice that the Create Your Account option that used to appear over on the right of the log-in credentials area, and which was introduced as the Lab were making the viewer available through Steam, has been completely removed.

The new log-in splash screen sees the removal of the Create Your Account option and the placement of the log-in options at the top of the screen in a new header area
The new log-in splash screen most users will encounter sees the log-in credentials area moved to the top of the screen and the removal of the Create Your Account option

The new header area offers three independent log-in options:

  • At last location – as  most users will be familiar with, logs you in to your last location; you’ll also be logged in to that location if you type-in an avatar’s name and password and tap ENTER as per the current viewer log-in screen
  • My Favourite Places – a drop-down which lets you choose to log-in to your home location, or any landmark you have dragged and dropped into the viewer’s Favourites Bar / the My Favourites folder in your Inventory
  • The familiar Type a Location text entry box, allowing you to type-in the name of a specific region / sim to which you want to log in.

Note that if you have the grid selection drop-down active, it appears to the right of the log-in options, as shown in the enlarged view, below.

A closer look at the revised log-in area and the three separate options
A closer look at the revised log-in area and the three separate options

Relocating the log-in area like this certainly makes it a lot more attention-grabbing for new users, although existing users are likely going to have to go through a period of muscle memory re-training to get used to things, assuming this progresses to the status of being the de facto release viewer.

I suspect the three log-in options, with their separate buttons may generate a mixed response among existing users; I’m not altogether convinced by them myself. I assume that things have been done this way due to the addition of the My Favourites drop-down, combined with feedback from new users as to what they’d like to see. However, when taken as a whole, the approach comes over as clumsy and potentially less than intuitive, particularly when compared to the older version, which offered a logical left-to-right flow of information.

Outside of the log-in screen updates, this version of the viewer doesn’t appear to contain any additional functional updates, but does include a fix to prevent the viewer crashing when opening Preferences.

One thing I did notice while fiddling with this version of the viewer, is that if you already have landmarks in your viewer’s Favourites Bar / in the My Favourites folder, they may not actually appear in the drop-down in the log-in area until  after the first time you’ve used the viewer to log-in to SL. Similarly, should you subsequently log-in with another version of the SL viewer, you will need to log-in to SL at least once with this viewer to get your Favourites to again be displayed in the drop-down. Given most users don’t hop between different versions of the same viewer that often, this shouldn’t be a problem for those opting to grab a copy of this viewer and take it from a run.

At the time of writing, the viewer has yet to be added to the official Alternate Viewers wiki page, as it is experimental. I suspect it will appear there soon if the project is carried forward. In the meantime, please use the link to the release notes and download options at the top of this page if you wish to look at the viewer yourself.

 

Viewer release summaries 2014: week 32

Updates for the week ending: Sunday August 10th, 2014

This summary is published every Monday and is a list of SL viewer / client releases (official and TPV) made during the previous week. When reading it, please note:

  • It is based on my Current Viewer Releases Page, a list of all Second Life viewers and clients that are in popular use (and of which I am aware), and which are recognised as adhering to the TPV Policy. This page includes comprehensive links to download pages, blog notes, release notes, etc., as well as links to any / all reviews of specific viewers / clients made within this blog
  • By its nature, this summary presented here will always be in arrears, please refer to the Current Viewer Release Page for more up-to-date information

Official LL Viewers

  • Current Release: updated to version 3.7.13.292225 on August 4 (formerly the group ban RC) download, release notes
  • Release channel cohorts (See my notes on manually installing RC viewer versions if you wish to install any release candidate(s) yourself):
    • New Log-in Screen RC viewer version 3.7.14.292660 released on August 6 – a simple and clean login screen for new users (download and release notes)
    • Library Refresh RC viewer updated to version 3.7.14.292638 on August 6 – contains an update to a large set of libraries used by the viewer to provide security, stability and consistency improvements to this and future viewers (download and release notes)
  • Project viewers:
    • No updates.

LL Viewer Resources

Third-party Viewers

V3-style

  • No updates

V1-style

  • Cool VL viewer updated on August 9th – Stable release to version 1.26.12.11 and Legacy version 1.26.8.69 – core updates: please refer to the release notes

Mobile / Other Clients

  • No updates

Additional TPV Resources

Related Links

SL Projects update week 32/2: server, viewer, issues

Beeswing, Banana Island, May 2014; Inara Pey, on FlickrBeeswing, Banana Island, May 2014

Sever Deployments – Week 32 Recap

  • There was no Main (SLS) channel deployment on Tuesday August 5th
  • On Wednesday August 6th, all three RC channels received the same maintenance update, which addresses some miscellaneous bugs, and fixes the JSON issue “Valid JSON numbers like 0e0 no longer valid after 14.06.26.291532″ (BUG-6657) and includes changes from the current Main channel release.

The “fix” for the JSON issue was to in fact roll back the fix for an earlier JSON issue (BUG-6466) which appears to have triggered the more recent issue. A fix for both problems is now currently in the works.

SL Viewer

  • The Library Refresh viewer was updated on August 6th to version 3.7.14.292638 on August 6th. This viewer contains an update to a large set of libraries used by the viewer to provide security, stability and consistency improvements to this and future viewers (download and release notes)
  • As anticipated, the Zipper Viewer, intended to improve the viewer’s installation speed, has been removed from the viewer release channel. The reason for this is an incompatibility between the archive format used to zip the viewer skins for faster installation and older operating system versions.

Other Items

Maestro Linden is back from his 3-week vacation and revealed he and Caleb Linden have been working on ‘infrastructure’ updates recently, for some of the central services, which has mostly involved making sure they still work properly after a big OS update which is in the works.

HUDs Detaching / Reattaching Following Teleport

There has been a report that HUDs are acting oddly following a teleport, apparently detaching and then reattaching, but showing as “worn on invalid Attachment Point” until clicked upon. The issue seems to be primarily experienced by people using viewers with the AIS v3 updates, but it may also occur on other viewers.

These issues are somewhat similar (in part to problems previously reported with avatar attachments failing to behave as expected when using the inventory WEAR command ((see BUG-6487 and my notes here). The Lab is going to take a poke at things.

Soul Seize

There have been further reports of the “soul seize” griefing tools doing the rounds. These are objects (both in-world and possibly HUDs worn by others disguised as greeters) which offer to animate your avatar (e.g. hug you or allow you to sit), but which are intended to take control of animating your avatar.

This issue has been around a considerable time (see JIRA VWR-13228). However, a year ago in Agust 2013, the Lab deployed a partial fix for the problem. This was change to the Stop Animating Me option in the viewer (found under the Me / Avatar menu in v3 viewers), to cause it to send a message to the simulator so it revokes all animation permissions for all objects in the region.

The solution isn’t perfect – it doesn’t work where animation has been initiated by a HUD, and at the time the update was made, concerns were raised that griefer might work around it. Whether these latest reports refer to a new flavour of the tool which does get around Stop Animating Me update is unclear.

SL project updates week 32/1: server, viewer

The Snow Lion, Oceanside dAlliez; Inara Pey, May 2014, on FlickrThe Snow Lion, Oceanside dAlliez (click for full size – blog post here)

Server Deployments – Week 32

As always, please refer to the server deployment thread for the latest updates and status on deployments.

  • There was no Main (SLS) channel deployment on Tuesday August 5th
  • On Wednesday August 6th, all three RC channels should receive the same maintenance update, which addresses some miscellaneous bugs, and fixes the JSON issue “Valid JSON numbers like 0e0 no longer valid after 14.06.26.291532” (BUG-6657) and includes changes from the current Main channel release.

SL Server

Release Viewer

The de facto release viewer was updated on Monday August 4th to version 3.7.13.292225, formerly the Group Ban RC viewer. For an overview of the group ban functionality, please refer to my article here (note this is based on the project viewer, although the functionality has not changed significantly).

All other viewer in the release and project channels remain as per my Current Viewer Releases page.

Oculus Rift Viewer and Oculus DK2

Versions of the Oculus Rift DK2 kit are beginning to appear, and those who have received the updated headset are noting that the current Oculus Rift project viewer (version 3.7.12.292141 – see the Alternate Viewers wiki page) is not compatible with the newer equipment, particularly with regards to the updated tracking system and the new display modes (see: RIFT-130).

Given the extent of changes between the DK1 and DK2 headsets, incompatibilities shouldn’t be that surprising, and problems are limited to SL; other applications built for the DK1 are also apparently having their share of niggles with the newer hardware. At the time of writing, it wasn’t clear if the Lab had or had not received their Oculus DK2, so it might still be a while before an updated version of the viewer with DK2 support appears.

User Group Meetings, Week 33

There will be no Open-source Developer meeting or Simulator User Group meeting on Monday August 11th or Tuesday August 12th respectively. This is because the Second Life technical team will be involved in a strategy  / team building get-together in the physical world, and so will all be offline for in-world meetings as a result of travelling, etc.

Other Items

Off-line E-mail Issues

There are reports that offline IMs to e-mail are being blocked by certain ISP, most notably United Internet in Germany, which operates a number of web-based e-mail services, including GMX, 1 and 1, web.de mail.com and A1. The problems started in early July (see this forum thread and BUG-6591 and BUG-6717), and was initially seen as an issue within SL.

However, SL user MartinRJ Fayray, himself based in Germany, contacted 1 and 1 and received confirmation that certain IPs from SL have been blocked on account of the amount of “spam” they are generating.

As the blocking appears to be simulator IP-based, the situation has given rise to some confusion, as some offline e-mails do get through to users, and others don’t (depending on where they were initiated within SL), leading to people viewing the problem as Lab-based issue.

Things currently appear to be up in the air as to what might happen, as unblocking IP ranges is something United Internet needs to do, although United Internet appear to be waiting for the Lab to contact them.

This is not the first time issues with IM to e-mail have been encountered. In 2013, many Gmail users found that their off-line e-mails were no longer being received, although that was due to a change in Gmail’s filtering policies which could be rectified by a settings change at the user’s end.

Viewer release summaries 2014: week 31

Updates for the week ending: Sunday August 3rd, 2014

This summary is published every Monday and is a list of SL viewer / client releases (official and TPV) made during the previous week. When reading it, please note:

  • It is based on my Current Viewer Releases Page, a list of all Second Life viewers and clients that are in popular use (and of which I am aware), and which are recognised as adhering to the TPV Policy. This page includes comprehensive links to download pages, blog notes, release notes, etc., as well as links to any / all reviews of specific viewers / clients made within this blog
  • By its nature, this summary presented here will always be in arrears, please refer to the Current Viewer Release Page for more up-to-date information

Official LL Viewers

  • Current Release: no change to version 3.7.12.291824
  • Release channel cohorts (See my notes on manually installing RC viewer versions if you wish to install any release candidate(s) yourself):
    • Zipper Viewer RC viewer version 3.7.13.292263 released on July 30 – faster viewer installation (download and release notes) (note it is likely that this viewer is liable to be removed from the channel shortly, due to older operating systems not supporting the archive format used to zip the viewer skins for faster installation Removed from the channel on August 6th)
  • Project viewers:
    • No updates.

LL Viewer Resources

Third-party Viewers

V3-style

  • Dolphin viewer released a beta version 3.6.99.32369 on August 1st – core updates: mostly under-the-hood changes – download and  release notes

V1-style

  • Cool VL viewer updated on August 1st – Stable release to version 1.26.12.10 and Legacy version 1.26.8.68 – core updates: please refer to the release notes

Mobile / Other Clients

  • No updates

Additional TPV Resources

Related Links

SL project updates 31/3: TPV Developer Meeting and SL issues

A TPV developer meeting took place on Friday August 1st, 2014. The core items discussed in the meeting are reported below, with timestamps in the relevant paragraphs indicating the point at they are discussed in the video embedded here. My thanks, as always, to North for the video.

SL Viewers

[00:15] There have been no changes to the RC viewer currently in the release channel or to the project viewers. The limited release log-in viewer which is being used for some unspecified A/B testing is still in the wild as well, although this is not available for manual download via the Alternate Viewers wiki page.

The Zipper viewer (for faster installation), which reappeared as a RC viewer on Wednesday July 30th (version 3.7.13.292263), is reported as doing “pretty terribly” crash-wise on older operating systems which may not support the archive format used to zip the viewer skins for faster installation. As a result, the Lab is currently unsure as to whether the project will be continued or not. Until a decision has been made, TPV developers have been advised not to port the code.

The Oculus Rift project viewer was updated to the current viewer code base in week 30. However, it is not currently clear when any updates related to the Oculus DK2 kit will start appearing in the viewer.

As indicated in part 1 of this week’s update, the Experience Keys beta project is going well. There are some issues to be addressed, although these are describing as being “nothing major”, and it’s not clear if they are viewer-related or not.

Unsupported Operating System Versions and Windows 8.0

[38:03] A reminder was issued at the TPV Developer meeting that the Lab will no longer be providing assistance with unsupported operating systems. This includes Windows XP and, once the Library Refresh RC viewer reaches a release status, Max OS X 10.6.

[39:05] It was also reiterated that Windows 8.0 users who are experiencing crash issues with the viewer should consider the free upgrade to Windows 8.1, which has a much lower crash rate, with overall improvement in viewer stability being described as a “really big difference”. A blog post on this subject (and viewer crashes in general) was posted by the Lab towards the end of July 2014.

Group Chat

[03:00] Following-on from the discussion about group chat and the initial testing of updates which took place at the Server Beta meeting on Thursday July 31st, Oz said of the work, “we’re continuing with making back-end changes, there’ll be another roll-out of some experiments shortly and we’ll see how they go. Like I’ve said before, we’re not going to generally announce when those happen, because we don’t want to change the experiment by changing people’s perceptions.”

[10:27] Although at the moment the focus is very much on what can be achieved on the back-end services without the need for changes within the viewer itself,  Oz gave notice that the Lab may want to talk to TPVs about possible changes to group functionality and viewer behaviour at some point in the future. One of the questions being asked within the Lab is whether or not the members list needs to be displayed for all groups. Some groups, for example have a “no chat” policy and / or are only for the outward flow of information (e.g. product update groups); so are these a category of group for which the updates of people coming on-line or joining / leaving the session are no actually relevant, and could be eliminated  or suppressed, thus reducing the volume of update messages?

Continue reading “SL project updates 31/3: TPV Developer Meeting and SL issues”