Category: SL Tech

Pinoy Hideout, Lions Hill (Flickr) – blog post

Server Deploys for Week 49

• There has been no deployment to the Main channel, following-on from the lack of any deployments to the RCs in week #48.
• On Wednesday, December 3rd, all three RC channels should receive the same server maintenance package, comprising the following updates:
  • A fix for BUG-7515 “Restarting region turns off ‘block parcel fly over’”
  • A fix for BUG-4949 (non-public) “Cannot manage block list with certain object names”
  • A fix for BUG-7850 “Experience tools: ‘Script trying to teleport other avatars!’ script error” appears incorrectly
  • A fix for BUG-6789 “Spelling mistake in llGodLikeRezObject”
  • Minor server change to help configure the texture and mesh CDN.

A question was asked at the simulator User Group meeting on Tuesday December 2nd, whether the fix for BUG-4949 would also address SVC-7550, relating to previously blocked avatars reverting to being blocked after someone has cleared them from their block list. Simon indicated that while BUG-4949 would not fix this issue, it is being addressed, but requires further back-end work.

SL Viewer

On Monday, December 1st, the de facto release viewer was updated to version 3.7.20.296724, formerly the Snowstorm RC viewer, which includes update for Japanese input; improved rendering of projectors; fixes for object editing bug when rotating and for crash on exit on OS X Yosemite in full screen mode, and more – release notes.

This viewer edged-out the current Maintenance RC viewer (version 3.7.21.296734) in terms of promotion. However, the latter has had a growing list of  issues, most of which are related to fitted mesh, and which may be addressed by the attachments update viewer (RC version 3.7.21.296904).

Experience Keys / Tools

There have been a lot of requests and ideas around expanding / improving the upcoming Experience Keys / Tools (for example: BUG-6912). Commenting on the general status of the project, Simon Linden indicated he’s doing some work related to attachments – although he wasn’t able to go into specifics. However, commenting on the ideas put forward a JIRAs submitted in general, he said:

To put things in perspective, this release is the first one for this feature.   I’d really like to see it succeed and have us move on to an update that adds more features like these. And while they aren’t going into this first release, the JIRA’s aren’t being ignored … we’ve gathered them and had to pick an choose what we could release with and without.

Oz also added, in response to, and alongside of, Simon’s comments:

Exactly. There will doubtless be many ways to improve and expand the experience concept. We want to get more applications built with it and see which are the best ways to invest in it further.

Other Items

3D Connexions Support

3D Connexion is the brand name for the space Navigator range by Logitech. As has been reported through this and other blogs, and also on the forums. More recent versions of the 3D Connexions drivers have been causing some problems on installation. The API support for these devices within the viewer is also quite old (although Linux has been recently updated), and Cinder Roxley is working to try to improve things in this area. However, updating to the newer API support may force things to be platform-dependent, and so take longer to implement, but it might result in the support of more 3D connexions devices.

Hair Base Cloud Issue

Some users are encountering issues of seeming themselves rendered as a cloud in their own world view. This may be connected to them where a hair base with a missing texture (essentially a bad asset), which causes the server to reject the hair base when worn. The result leaves the avatar as a cloud in the user’s own view, although to everyone else they appear to be rendered correctly. An error message is actually generated on the matter:

newview/llvoavatarself.cpp(2273) : 2014-12-01T15:32:45Z INFO: LLVOAvatarSelf::getIsCloud: Self is clouded because of no hair texture

However, this only goes to the viewer log, and is not made visible through the UI. As the viewer thinks you’re wearing the hair base, the problem is not obvious to many users. So, should you find this happening, try replacing it with a different hair base.

Current Outfit Folder Issues

When Server-side Appearance (SSA) was being deployed in 2013, some users on certain TPVs encountered issued with duplicate current outfit folders being generated – see SUN-99. A fix was made to prevent this from happening, however, there have been a couple of recent reports that it is occurring one again (see BUG-7880 and BUG-7920 – interestingly, the latter case appears to have had all system folders duplicated). The cause of these problems isn’t currently known, but requests to support for tun the SUN-99 inventory fix does appear to resolve problems, once the user has cleared cache locally and re-logged.

Teleport Queueing

A feature request (BUG-7945) for a teleport queueing feature to be implemented to ease access into very busy regions. As noted during the Simulator User Group meeting, such an automated queuing system as proposed might be labour-intensive to implement and also be open to exploitation. However, commenting on the idea of improving how teleport queues and notifications might be better handled, Simon Linden said:

I was talking with someone about the incoming TP queue yesterday. It seems like it needs some attention. I don’t think we’d build a queue and later TP anyone, but it’s doing too much work before it decides you can’t get in.

 Whether this will result in some clean-up to the current process of handling teleports into busy regions remains to be seen.

It All Starts with a Smile, March 2014 (Flickr) – Blog post

Server Deployments – Week 48

On Tuesday, November 25th, the Main channel received the server maintenance package previously deployed to the release candidate channels in week 46. The update comprises “minor improvements” to help configure the texture and mesh CDN, by allowing the Lab to reconfigure the CDN URL if they need to, with the intention of the of making it a more dynamic host name in the future.

There are no deployments to the release candidate channels this week, due to the Thanksgiving no change window opening, which runs from Wednesday, November 26th through until start of business on Monday December 1st.

Server Beta Meeting – Thursday, November 27th

Just a reminder, there is no Server Beta group meeting this week, due to Thanksgiving in the USA. Happy Thanksgiving, all of you in the States!

Viewer Updates

The Attachment RC viewer was updated on Tuesday, November 25th to version 3.7.21.296904. This release adds fixes for two additional problems compared to the November 12th release of the RC:

• MAINT-4537 “Change in Maintenance Viewer breaks my joint rigged mesh avatar”
• MAINT-4687  “Petite” avatars render deformed for the wearer but not for observer.

Saving and Loading Graphics Settings

The option to save certain graphics settings in the viewer (STORM-2082) is moving forward; there is currently an initial test viewer undergoing trials, but things are in a state of flux.

The idea behind this change is to provide a means by which users can quickly switch between two sets of graphics pre-sets they have created and saved locally, allowing them to quickly adjust the graphics setting to assist with performance as they move around the grid (so a user would have a set of “low” graphic settings they could switch-on in order to maintain performance in busy regions, and a set of “high” graphics settings, with as many bells and whistles turned on as they like, for use in quieter regions).

As noted in my week 46 report, the initial work saw a “Quick Preferences” floater added to the viewer, which allows users to set various settings and would likely include options to save said settings.

Initially, this was accessed via the Setup tab in the official viewer’s Preferences, but a suggestion has been made to keep everything accessible under the Graphics tab to prevent unnecessary fragmentation of options. A suggestion has also been made to change the name of the floater, as “Quick Preferences” is a term used by several TPVs, where it has a different context.

Experience Keys / Tools

Progress continues with the Experience Keys (Tools) project. The project viewer hasn’t been updated in a while, but work has apparently been going on elsewhere  – including a decision on what the charge will be for an Experience Key, although this has yet to be made public.

As a quick recap on this, and from my original overview on Experience Keys / Tools:

Every experience using the Experience Tools capabilities must be governed by an Experience Key supplied by the Lab – think of it as a licence applied to the experience and to all control scripts used within that experience, and which directly links the experience / experience scripts directly back to the experience owner, providing an audit trail of accountability.

Thus, the Experience Key allows the Lab to instantly revoke all permissions used by a given experience, stopping al the scripts associated with it, in necessary. This is intended to reduce the risk of people using Experiences as a means of griefing. As a further deterrent, the Lab will be charging some form of fee for the “licensing” of an Experience Key.

Apparently, Experience Keys / Tools were supposed to be released this quarter. However, with the Christmas season fast approaching, it seems questionable as to whether this will be achieved. As Oz Linden said in the Simulator User Group meeting on Tuesday, November 25th, “wish me luck”!

As previously noted, the initial release of Experience Keys / Tools will not support grid-wide experiences – although this is still on the Lab’s list for future enhancements to the platform.

Other Items

Cocoa Bugs

Many Mac users are still experiencing Cocoa-related issues, finding them something of a bone of contention as the Lab doesn’t regard some of the issues being experienced (such as excessive typing lag) as specific to the viewer, but rather endemic to the OS X operating system. All told, here is quite a wide range of issues, and TPV developer Cinder Roxley is attempting to resolve a number of them.

Part of the problem lies in the way the cursor position on the screen is translated to the cursor position in-world, which is in turn very screen resolution specific. This makes bug testing / fixing particularly hard: as fixes need to be tested against multiple monitor types. Cinder has been in touch with Apple engineers and has found one of their suggested solutions –  removal of deprecated calls – hasn’t helped in resolving problems, so fixes may yet be a while off.