The 15th edition of Lab Gab will be live streamed on Friday, February 28th at 11:00 SLT (19:00 UK; 20:00 CET). For those who have not seen the official blog post about it, the segment will feature Patch Linden and members of the Linden Department of Public Works (LDPW) – the famous Moles, resident builders who undertake Mainland infrastructure and other projects on behalf of Linden Lab, and who have been spending a lot of time over the last 12 months building-out the Linden Homes continent of Bellisseria, and who also provide the regions and infrastrucutre / core builds for SLB event, including this year’s SL17B.
Part of Patch’s responsibilities at the Lab covers the work of the LPDW, although his remit is far wider than that.
Originally a Second Life resident and business owner who joined the platform in 2004, Patch joined the Lab in 2007, initially working as a support agent and then as a support liaison. From there he moved to the Concierge team, eventually becoming that team’s manager.
Following this, Patch shifted focus to the role of Operations Support Manager for a year prior to pivoting away from support entirely to join the Product group, the team responsible for defining the features, etc., found within Second Life, where he developed the Land Operations team, which includes the Linden Department of Public Works (LDPW).
In 2019 he was promoted to Vice President, Product Operations and joined the Lab’s management team. The role continues to see him managing all of the Lab’s user support operations (some 5 teams), including the LPDW. He also forms one-third of the “troika” (as Grumpity Linden has called it) overseeing Second Life’s continued development, working closely with Grumpity and Oz Linden, both of whom also joined the Lab’s management team alongside of Patch.
Patch and the Moles will be responding to questions put forward to them by users – and there is still time (just!) to submit yours.
So, if you would like to know about Patch’s role, how support works, what might be coming to SL as a part of the Product Operations team’s work, how you might become a Mole, or have questions concerning Linden Homes and future plans – including the 5th Bellisseria Linden Homes theme – or what might be coming with SL17B this June, then drop them via the Lab Gab Episode 15 Questions form!
The programmed will be streamed via YouTube, Facebook, Mixer, or Periscope, and if all goes according to plan, I’ll have a summary of the video (and the video itself) available soon after the the broadcast, for those unable to watch live.
What’s That? “New Linden Homes Theme”?
Yes, one hour before Lab Gab airs, Patch and the LPDW, in conjunction with Relay for Life of Second Life and the American Cancer Society, will be revealing the next new Linden Homes Theme, as announced by ACS:
The American Cancer Society is excited to host the 5th Linden Home Reveal as part of the 2020 SL Home & Garden Expo. Residents are welcome to take a tour of the new Linden Home theme that will become available at 10am SLT on Friday, February 28, 2020. Residents can land on the American Cancer Society Island and walk to the Reveal region following the directional signs from there.
“We are always grateful for our relationship with Linden Lab and are honoured to host the Themed Home Reveals,” says Stingray9798 Raymaker, American Cancer Society staff Director in Second Life. “We hope to use this opportunity as a way to educate the residents of Second Life that the American Cancer Society is here to help cancer patients and caregivers from around the world, and to give our Second Life community a means to fight back against a disease that has taken too much.”
This marks the 5th Linden Home theme that will be added to the Bellisseria community, alongside the previous 4 themes: traditional, trailers, houseboats, and Victorian.
– from the official ACS announcement about the new Linden Homes reveal
I’ll also have more on the new Linden Homes theme following the reveal.