As many are aware, and as I’ve blogged about several times recently, Linden Lab are required to collect various items of documentation from Second Life users that meet certain transaction thresholds.
When the announcements were first made, it is fair to say that they resulted in confusion for a lot of people.
As a result of this, the Lab has put together a set of resources to help people to understand why the information is being requested, and what they need to do in order to comply with any request for information, should they receive one.
The new resources, in the form of two wiki FAQs, have been announced in an official blog post. Peter Gray, the Lab’s Director of Global Communications, dropped me a line to help spread the word of their existence, and I’m only too happy to do so.
The blog post reads in full:
As we’ve blogged about in the posts linked below, US law requires that institutions like Linden Lab collect documentation from Second Life users that meet certain transaction thresholds:
These documentation requests can sometimes be confusing, and so to help the users who receive them better understand what’s needed and why, we’ve created a list of FAQs about these requests here:
As noted in the FAQs, if you receive a request for documentation from Linden Lab and have additional questions, please open the request in your Case History in the Support Portal and reply to the Case.