Lab Gab #15 summary: the Moles, Patch SL17B and more

via Linden Lab

The 15th edition of Lab Gab was live streamed on Friday, February 28th and featured as guests, Patch Linden, Vice President of Product Operations, and representatives of the Linden Department of Public Works (LDPW), aka the Moles – Notta Mole, Alotta Mole, Squeaky Mole and Mischievous Mole. Together they discussed the upcoming SL17B celebrations, the Linden Homes and Bellisseria, the work of the LDPW and more.

A call was put to Second Life users to submit questions that could be asked of the group, and the the following is a summary of the key topics raised and feedback given. Note that items may not all reflect the chronological order in which they were discussed, but have been grouped together where appropriate. Time stamps are provided for those wishing to jump to a specific point in the official video, and the complete video is embedded at the end of this article.

[0:37-3:15] Each of the guests offers a brief introduction to themselves, their time at / with Linden Lab, and some of what they do.

SL17B – The Second Life Birthday Celebration, 2020

[3:25-12:27]

  • Core dates:
    • Soft opening – for members of the free-to-join Second Life Birthday group: Thursday, June 18th, 2020.
    • Full opening: Friday, June 19th, 2020 – includes the Music Fest (see SL17B music festival auditions applications are open for more).
    • End of celebrations still TBD.
  • Theme: Vacations and Road Trips. Further details to come.
  • There will be more exhibitor parcels available this year (still the standard 32m on a side.
    • Buildings in keeping with the theme are welcome, but exhibitors are not restricted to modelling after it, but are encouraged to show their Second Life activities and what SL means to them, etc., either as individuals or groups.
    • Applications will open in approximately 2 week from this date, and it is important for exhibitors to give as much detail as possible in their submission.
  • There will be an SL17B shopping event to run in parallel with the festivities, and applications will open Soon™
    • There will be more cross-promotion between the SL17B festivities and the shopping event than last year, to encourage people to attend both.
    • The plan is to have “at least eight” regions in the shopping event.
  • Application for the various aspects of the festivities (Music Fest, exhibitors, shopping event, etc.), will likely open over at two week intervals, starting the with Music Fest application. Notifications of applications opening will be provided via official Second Life blog posts and through the Second Life Birthday group in-world.
  • Might the Cake Stage and Stage Left from the community-organised SLB events ever reappear?
    • Stage Left is still there, but has been renamed Main Stage.
    • The Cake Stage may reappear in the future, depending on how well it sits with a given SLB theme.
  • Will there be an Adult section at SL17B, so Adult content creators can participate and enjoy equal visibility? LL have considered this, and it may happen. However, there are logistics to be worked out – e.g. how best to handle different rating of content (Adult and Moderate / General) in close proximity to one another in a public environment). As such, a firm “yes” or “no” is still pending.

Linden Homes and Bellisseria

[12:30-37:44]

  • The fifth Linden Home theme was revealed / previewed on Friday, February 28th. The new theme – Log Homes (or lodge homes, if you prefer), comprises 4 styles of rural house style set within open landscapes and dirt tracks – see Previewing the Linden Home Log theme in Second Life for more details.
    • [21:48-22:48] Modifications to this theme mean that the total number of style that are available in the future may increase to as many as eight, with the mailbox rezzers updated to reflect this. A similar approach may then be taken with the other house themes.
  • How are themes chosen? Are there particular motivations, inspirations?
    • Patch believes the team responsible for Linden Homes is in tune with, and listiening to users and what user might want.
    • The new Log homes is seen as an example of this, being both something the team planned for, and something users requested.
    • Currently, the team has a “huge” list of potential themes, with the first eight either released or under construction and 2 more after those decided upon.
The new Linden Home Log / Lodge theme
  • Traditional Homes and Houseboats: Further releases of both being planned.
  • Campers and Trailers: it had been indicated that campers and trailer might be made available on 1024 sq m parcels as well as the current 512 sq m. Is this still being planned? Right now, the team hasn’t really found a way in which large 1024 sq m parcels and much smaller campers / trailers fit within the overall Bellisseria model.
  • Release schedule: while the schedule officially remains every Monday, Wednesday and Friday (holidays allowing), unofficially the team has started releasing one or more regions a day, depending on what is available.
  • Will there be more water regions around Bellisseria for sailing? There should be sufficient room for moderately-size vessels and sail boats to navigate between Joegeot and Sansara by way of Bellisseria. LL do not necessarily want to create large expanses of of water, but if there are issues, things might be revisited.
  • Is Bellisseria open for anyone to use, and are all avatar types welcome? Yes, the regions are open to everyone, only the homes require a Premium account. All avatar types are welcome, including child avatars, and subject to the normal community standards / terms of service.
  • Are there plans for a children’s playground in Bellisseria? Has not thus far been considered, but an excellent suggestion.
  • Will there be street names in Bellisseria? No. While it is a fun exercise to name the regions, all the names have to be checked for suitability, and trying to do the same for every street in Bellisseria would be too time consuming.
  • Region names come out of group meetings and idea pitching. Some of this may include names that are personal to the team.
  • Is there an opportunity for a city style of theme with apartments and commercial units?
    • This is been batted around by the team, but always tends to end up raising issues (how can you stack apartments in a parcel to ensure privacy and without having to constantly monitor LI use? What would the land layout look like with accommodation parcels vs. protected land to ensure the former have adequate LI? How can 1024×1024 parcels be arranged to allow  town houses to sit literally side-by-side?
    • However, the idea is still being considered, with no promises.
  • How will Bellisseria expand given it now links to Sansara and Jeogeot? Options are open, including working with private estates to move with elsewhere within the grid, if this becomes necessary. Where new Linden Homes regions are placed may also related to the idea of linking continents together (see below).
  • Will LL provide rolling stock for the railway? Short answer: no, not for the foreseeable future.
  • How should Bellisseria covenant violations be dealt with? A) take the good neighbour approach and talk to the violator. B) if that fails, file an AR. It should be noted that if issues are noted directly by Lindens or the Moles, then will attempt to pro-actively resolve matters.
  • [39:45-40:50] What is it with the Back to the Future references that keep popping up? In short, a region on the Bellisseria continent is a partially-completed trestle bridge in homage to the bridge seen in the climax of Back to the Future 3. So, rail travellers beware! There is more to come around this and a storyline for it.

General Items

  • [18:01-18:35] With the Sansara-Bellisseria-Jeogeot link-up, are their plans to link all of the continents together? Maybe. There are more connections coming.
  • [21:07-21:45] Will Premium Plus offer larger land parcels than the 1024 sq m available to Premium members? There are plans to present a Linden Homes offering to Premium Plus members. This is not open for detailed discussion as yet.
  • [28:50-29:53] What is the 5-year plan for the LDPW? For the next three years: Linden Homes. Alongside of this are projects related to the new user process, Premium benefits, cyclical work such as the SL Birthday, a lot of marketing support work etc.
  • [31:27-32:19] When will the Second Life Rail Road (SLRR) get an overhaul? Maintenance of the Mainland SLRR system is constantly in progress. However, any larger-scale project depends on time being available & what is meant by “overhaul” – e.g. going through and updating the entire track layout would be a multi-year project, and so not currently on the cards. There are also some core differences in design with the Bellisseria system (e.g. tightness of the bends) that mean it is not 100% compatible with the SLRR.
  • [36:20-37:04] Will the old 512 sq m Linden Homes be refreshed? No. The intent remains that once a critical mass with the new Home take-up has been reached, the old Linden Homes mini-continents will start to be retired and removed.
  • [38:00-39:43] A discussion on what each of the moles would build if their had free reign to do so: pooled ideas were:
    • An amusement park – Moley World.
    • A water world / park.
  • [42:53-43:55] Are there plans to update the Mainland in general, e.g. high resolution terrain textures, improved landscaping, etc? Has been talked about; could be something that’s undertaken beyond the 3-year plan for Linden Homes.

Lab Gab: Second Life in 2020 with Ebbe and Grumpity (and Keira!)

via Linden Lab

The 14th edition of Lab Gab was live streamed on Friday, February 21st and featured as guests, Ebbe Linden (aka Linden Lab CEO Ebbe Altberg) and Grumpity Linden, Vice President of Product, who between them discussed the Second Life roadmap for 2020.

As might be expected, a call to Second Life users to submit questions that might be asked of Ebbe and / or Grumpity generated a lot of feedback, so little time was lost in getting down to hearing their responses. Note that this summary may not reflect the chronological order in which questions were asked; however, time stamps are provided for those wishing to jump to a specific point in the video, and a complete video is embedded at the end of this article.

But first – Sansar and Linden Lab

[1:09-5:06]

At the top of the programme, Ebbe confirmed Linden Lab is no longer “sponsoring”, as he put it, Sansar, and are actively seeking a new home for the platform.

So as you might have heard, sadly we have decided that we, as Linden Lab, couldn’t continue to sponsor the project financially, so we’re looking for a plan B for Sansar to continue. I can’t say much, but we’re having very interesting conversations with several parties to help that project move forward, which I’m really excited about. But no deal is done yet, so people will just have to be patient and see what happens with it, but yes  it is true that Linden Lab going forward will focus entirely on Second Life and Tilia. I’m still busy making sure that Sansar finds a great home and that the great work that that team has started can continue.

– Ebbe Altberg

He went on to note that the company is continuing to work with those they have laid off to help their secure their futures, and that overall, Linden Lab remains in a strong financial position with strong confidence in the future, vis Second Life and Tilia Inc.

You can read more on this in Lab seeking a “plan B” to secure Sansar’s future.

Current Technical Projects

Cloud Uplift

[5:51-8:28 and 10:30-11:03 and 27:13-28:41 and 49:47-51:51]

  • Cloud uplift is the term now being employed by the Lab to describe the project to transition all of Second Life to cloud-based provisioning.
  • This has been a long-term project, with considerable planning and preparation work having thus far been completed, and 2020 marking the time when the actual transitioning of services takes place (“lifting them to the cloud”).
  • The work is long-term not just because of the number of services that must be transitioned, but also the amount of operational  / engineering requirements required to ensure that services that are linked by physical proximity and connectivity in a single hosting environment continue to function  and communicate with one another when moves to an environment where they no longer share that proximity or direct line of communication.
  • There are a lot of perceived benefits from the move, most noticeably that hardware / infrastructure renewal will no longer be a significant factor for the Lab, while longer-term the grater spread of geographical options, hardware options, etc., may mean the Lab will be able to offer broader simulator products or reduce latency between physical groups of users and  the servers they most regularly access, etc.
  • The downside of this is that for the time being, the focus for engineers and developers at the Lab is very much on the cloud uplift, and not on developing new features.
  • The hope is that his work will be completed by the end of 2020, otherwise the Lab starts incurring costs (e.g. Cap Ex costs) they’d prefer to avoid.
  • Once the transition has been completed, a further benefit could be with LL being able to experiment with different (and more recent) server types to help with simulator-side performance, and perhaps even offer different product offering based on different servers, with suitable price points (e.g. those running venue that have high numbers on attending avatars can opt to pay to have their regions hosted on very high-end servers capable of managing the script, etc., load.
  • Currently, there are no plans to make private regions an on-demand service in the cloud (that is, only spinning up a region when there is one or more avatars in it).
    • This is primarily because of the persistence model around which Second Life has been built, and the expectations of some of the operations services have around this.
    • However, at some point after the cloud migration, it might be possible for LL to offer a kind of on-demand private region product with a suitable price-point.

Mobile Access for Second Life

[11:13-14:03]

  • Lab is developing a “companion” app for Second Life, that will initially be for iOS devices (see: Lab working on a Second Life iOS client?, Linden Lab confirm Second Life iOS client in the making (both January 2019) and Second Life iOS companion app – mini update (March 2019).
  • It is currently in internal alpha, and does *not* have 3D rendering but does provide chat, group chat, IM, and other core communications capabilities, although additional functionality may be added over time.
  • Development will be iterative, and there will be opportunities for users to help test the app when it is ready to be public-facing. The exact mechanism on how this will work is still TBD.
  • There is no formal ETA for the app, but the hope is some form of (closed?) alpha testing period may be made available in the next few months (or sooner).
  • [54:28-55:15] The focus is on iOS, with the hope that once done, it will not be a major effort to port the app to Android.

Premium Plus

[14:05-17:35]

  • Premium Plus is the upcoming new Premium subscription offering that will sit “above” the current Premium, and jokingly referred to as Premium Plös (“ploos” with a French sounding accent).
  • No formal release date as yet – as LL prefer not to commit to specifying dates so as not to disappoint should things get delayed.
    • It has, however, been stated at the monthly Web User Group meetings, that Premium Plus will not be released until some time after Name Changes has been implemented – so it is in the Soon™ category .
  • When introduced, it will have a pro rata option, so existing Premium users will have any remaining balance on their subscription at the time they upgrade credited to Premium Plus.
  • Premium Plus will have a range of additional benefits – most of which are still TBA. However, it will mean Name Changes will be “around” US $20 cheaper for Premium Plus members (so if the Name Changes fee in US $39.99 for Premium, Premium Plus many only have to pay US $19.99).
  • Focus at present is on putting in place the coding and updates required to support multiple Premium account levels.
  • Lab will continue to add value to both Premium Plus and Premium.

The Marketplace

[23:05-25:53]

  • A lot of work has been put into the Marketplace in responding to a lot of long-standing feature requests, etc, from users and in dealing with some of the low-hanging fruit of MP fixes, etc.
  • More work is planned, but again, the cloud uplift project  – which includes the MP and all of the other Second Life web properties – is the primary focus at the moment.
  • In terms of questionable content on the MP (e.g. the mis-selling of No Copy items), this isn’t an issue that can be solved via any automated means, and is thus resource intensive and does require the support of users in flagging items, etc.
    • However there are plans to replace / update some of the existing processes around these issues, so that issues can be more readily reviewed and dealt with.
  • LL are conscious of being vague on matters like this, but feel they need to be, as saying too much publicly could open the door to those less-than-earnest actors trying to circumvent actions that might otherwise impact them.
Ebbe, Strawberry and Grumpity (+cats!) in Lab Gab episode 14

Performance Improvements

[25:53-31:55]

  • A major cause of performance issues is sub-optimal content  that the viewer has to deal with when rendering (e.g. poorly-designed mesh, heavily tortured prims, sculpties, flexies, etc.), and which impact performance.
  • There’s not a lot that LL can do about this, other than appeal to content creators to consider performance when designing their models, and to region creators to do likewise when designing their regions and the impact overly complex content or the over-use of unique high-resolution textures has on the viewer.
  • In time, the more powerful server options that will be available for running simulators once they have been transitioned to the cloud may help improve server-side performance (e.g. thing like script processing, etc.).
  • In the future, more work may be put into providing better tools to help creators ensuring their content is more performant.
    • As an aside, and as reported in my CCUG summaries, work is already in progress to provide creators and user with better means of understanding the impact various content is having on their system’s performance – remembering that it is the *viewer*, not the simulator , that does most of the heavy lifting.
  • Elsewhere there have been subtle performance improvements:
    • A move of Marketplace infrastructure to a new environment means page loading times are measuring an 11% improvement; changes made to the asset services have improved inventory stability.
    • There are currently simulator updates that are being / about to be deployed across the grid sever channels that should see improvements in region crossings (updates on server deployments can be found in my weekly SUG summaries).

Name Changes

[38:08-]

  • No confirmed date for deployment.
  • Last Names competition has seen EIGHT names (rather than the originally stated five) selected to go into the first list of last names that will be available when the service is deployed: Conundrum, Dismantled, Huntsman, Littlepaws, Nova, Ravenhurst, Wumpkins, Yeatley.
  • These are the only names that will be in that first list, and the winners will be informed via e-mail.
  • The time taken for the project to be implemented is due to it touching every aspect of SL, and thus requires careful implementation and testing.
  • Rather than using a credit card or similar to pay for a Name Change, Premium members can opt to use a USD dollar balance in the Tilia Wallet, including by converting L$ to USD via the LindeX. Note that anyone who has not previously held a US dollar balance associated with their account will have to accept the Tilia Terms of  Serivce, but no identification documents need be submitted, unless any remaining US dollar balance is to be cashed out.

Environment Enhancement Project (EEP)

[44:10-46:45]

  • Again, no confirmed release date.
  • As per my CCUG summaries, the are around a dozen remaining rendering bugs to be resolved, but the hope is the deployment is now weeks rather than months away.
  • There will still be changes in how some region environments are seen in an EEP viewer compared to a non-EEP viewer, but the decision has been made to deploy rather than constantly trying to strive for a like-for-like look in all cases.
  • There is a pending rendering / graphics project that is held-up by EEP, partially prompting the desire to get what is available deployed.

Land

[17:36-19:58]

  • Transfer costs for buy-down / grandfathered regions is to be reduced from US $600 to US $300.
  • No plans for other land price reductions at this time.
  • The aim is[18:00 to continue to balance revenue generation between land and other sources.
  • Overall, the Lab feel that the reductions in land pricing introduced since 2017 (see: Linden Lab announces SL Mainland price restructuring (March 2018), and Linden Lab announces major SL private region pricing restructure (June 2018) for example) have been positive in helping move the land market forward.
  • The Lab also remains conscious of the fact that too many changes in too short a time period can disrupt the economy.

User Retention

[32:07-35:50]

  • Will be covered more in-depth in a future Lab Gab segment with the Lab’s marketing team.
  • The best way for users to help with new user retention is a) bringing friends into SL and spending time with them, getting them engaged and making friends; b) offering support and friendship to newcomers.
  • There has been some success with recent attempts to re-introduce new user mentoring.
  • LL has also invested a lot of time in bettering understanding the traffic coming to SL, allowing for more refined approaches to user acquisition.
  • There is a firm belief within LL that SL’s user base can be grown.
  • [53:54-54:25] There are roughly 5,000 new accounts logging-in to Second Life every day.

Other Items

  • [8:30-10:30] Will LL resume issuing economic stats for SL?
    • The reports were stopped many years ago. Currently the focus is on the cloud uplift, and this together with the work on projects the Lab does have in-hand or planned, means there are no plans for the present or foreseeable future to re-implement reporting economic stats.
    • However, it might be possible to implement some form of “spot” economic reporting via one of the official blogs.
  • [20:00-23:00] Does Linden Lab manipulate the LindeX L$ exchange rate?
    • Short answer: no, they do not.
    • The most LL do is sell into the market if there is a genuine need for L$, but even then, this is kept to a minimum both in terms of frequency and amount.
    • [52:02-53:52] There will be a blog post (/ series?) on how the LindeX works, etc., appearing in the near future.
  • [35:55-] Account security and two-factor authentication (2FA)
    • Yes, there are plans to introduce 2FA.
    • The first step is providing notifications of possible attempts to wrongfully access your account. This is to be rolled out in the near future. However, notifications will only be sent to verified e-mail addresses (see: Important: verifying your e-mail address with Second Life).
    • The next step will be to disallow unverified log-ins from unfamiliar locations until verification is given.
    • There are some complexities in implementing 2FA as a result of SL’s age and design, but these are being worked on.
  • [47:32-48:18] VR and Second Life:
    • There are no near-time plans to revive the work on supporting VR headsets in SL.
    • The requirement for 90-ish fps throughout for a really smooth experience is considered as mostly beyond SL’s reach due to the nature of the content.
    • However, once the cloud uplift has been completed, and after the major rendering / graphics overhaul has been delivered (e.g. 18-24 months hence), the question of VR support in SL may be re-evaluated.

Lab seeking a “plan B” to secure Sansar’s future

Courtesy of Linden Lab

During the Friday, February 21st live stream of Lab Gab, Linden Lab CEO Ebbe Altberg gave what may amount to the first fully public statement on the future of the Lab’s social VR platform, Sansar.

Speaking at the top of the programme, he stated:

Yeah, so as you might have heard, sadly we have decided that we, as Linden Lab, couldn’t continue to sponsor the project financially, so we’re looking for a plan B for Sansar to continue. I can’t say much, but we’re having very interesting conversations with several parties to help that project move forward, which I’m really excited about. But no deal is done yet, so people will just have to be patient and see what happens with it, but yes  it is true that Linden Lab going forward will focus entirely on Second Life and Tilia. I’m still busy making sure that Sansar finds a great home and that the great work that that team has started can continue.

So that’s where things are at. Hopefully, we can be more specific on what’s going on in the next couple of weeks or so. So lots of conversations going on.

The statement confirms belief that, following the recent lay-offs of staff working on the platform, that Linden Lab is looking for a new home / a new means to continue Sansar. Whether this means the Lab is looking to sell the platform entirely, or looking for a company to partner with them in order to allow development of Sansar to continue, was not made clear – although the former appears to be more likely.

Also in commenting on Sansar, Ebbe also referenced the “heavy hitters” who have returned to Second Life, laying to rest the unfounded rumour that perhaps Philip Rosedale had returned (Philip is still very much engaged with High Fidelity as a company), and instead appeared to pointtowards the long-term Lindens Whirly Fizzle and I have previously pointed to (see: Linden Lab provide statement on SL in the wake of Sansar lay-offs) – for example: Maestro, Monty and Runitai Linden.

You can hear Ebbe’s comments on Sansar’s future in the audio clip below, and in the Lab Gab video, including his remarks vis. the returning “heavy hitters” and his relationship with Philip Rosedale.

In the meantime, Sansar does still remain open for users, community events continue to be added to the events calendar and experiences remain open for people to visit.

Sansar update: of lay-offs and moves

Sansar load screen

Alongside of the announced shift in emphasis with Sansar, there have been rumours of multiple lay-offs among the Sansar team. Ryan Schultz has led with the story, stating 30 have gone, although the rumour mill has been bouncing between 20 and 30.

Exactly how many have departed is difficult to judge, simply because LL does not comment on departures or cuts, but there are some limited ways in which we can stick a finger in the air and test things. My own knowledge of the Sansar team is limited to around 16 names, but it would appear from my rudimentary yardstick, that four of those names are no longer at the Lab.

My yardstick for this measurement is simple, but has been known to be effective in the past. All Lab staff have a Linden account in Second Life. With most of the Sansar team, that account name tends to marry up with their Sansar name (e.g. Ebbe Linden marries up to Ebbe in Sansar; Boho Linden marries up with Boho in Sansar, etc.). So by checking to see which accounts are inactive, it is possible to hazard a guess that the individual is no longer at Linden Lab.

In this respect, my findings tend to concur that of the three very specific names that have been mentioned in reference to the Sansar lay-offs do indeed appear to have departed Linden Lab. However, it also appears (up to the time of writing, at least) that a third high-profile name – that of the Lab’s Chief Product Officer, Landon MacDowell – still appears to be with the Lab, as his SL account is still active.

Granted, this is not a genuinely scientific means of making a judgement. However, it amounts to 1/4 of the names I know in the Sansar team, and if I recall correctly (I confess that in digging back through my notes, I’ve been unable to pin down the specific quote) during a meeting in either Sansar or Second Life, Ebbe Altberg indicated the Sansar team is around the 100+ mark. So, my finger-in-the-air figure would tend to concur with the idea of 20 to 30 people being laid off / transitioned.

In this latter regard, I took time to try to dig around a little further and concluded that it seems likely that at least two of the Sansar team who originally moved to that project from Second Life may have transitioned back to working on SL (in addition to Harley Linden also transitioning from Sansar to SL).

Precisely what this means for Sansar development in the future remains to be seen. I’ve already commented on the move to focus efforts on trying to make Sansar a venue for “live” virtual events (see Sansar changes emphasis: of live events and audience, and it’s something I intend to circle back to in the near future as it seems some of that piece may have been misinterpreted. For now, all I will say in regards to the lay-offs, is that whenever and wherever they happen, no matter how big or how small, they are never pleasant – least of all for those being laid off. So I genuinely hope any who have been let go by the Lab are successful in finding new positions sooner rather than later.

Linden Lab’s management team expands: congrats to Grumpity, Patch and Oz

© and ® Linden Lab

Back at the start of October, Beth MacBain pointed out on the forums that Patch Linden had received a promotion, to Vice President of Programme Operations.

At the time, I dropped Patch a line asking about his expended role – although as I didn’t hear back – and I did a quick check to see if his promotion had been reflected on the Lab’s official Management Team page.

Back then, the answer was no – possibly because I was a little quick on the draw. However, since then it has been updated – and it reveals that Patch is one of three senior staff with a specific focus on Second Life to gain a promotion to Vice President and join the Lab’s management team.

The other two – who have worked alongside Patch for some time as “the troika” (as Grumpity Linden puts it) who determine much of the product and feature direction for Second Life: Grumpity herself, who is now Vice President of Product (Second Life); and Oz Linden, who is now Vice President of Second Life Operations.

Linden Lab Management Team page, October 2019 – a line-up that now includes Oz, Patch and Grumpity Linden (highlighted)

Given this, I’d like to offer belated congratulations to Patch, Grumpity and Oz on their new positions. All three have contributed significantly to Second Life’s development over the years, and genuinely have the platform’s best interests at heart. If you’re unfamiliar with their backgrounds and their roles at the Lab, just hop over to the Lab’s Management Team page and click on their photos there (just scroll down the page to view them).

The October 2019 update to the Management Team page also reveals that the Lab’s General Council, Kelly Conway departed the company during the month.

Having been at the Lab since May 2013, Kelly was also a founding Director of Tilia Inc., where she oversaw the team responsible for regulatory compliance policies and procedures, including related to anti-fraud and anti-money laundering (AML) measures. She has now moved to Manticore Games, to take over the role of General Council there. I had some indirect dealings with Kelly over the years (mostly the results of assorted requests put to the Lab through Pete and Brett Linden that touched on Tilia, the Terms of Service, etc.), and would like to offer best wishes to her in her new role and company.

IP infringement complaint directed at Linden Lab

© and ® Linden Lab

According to a piece published in Yahoo Finance on Monday, September 23rd, a complaint has been filed against Linden Research Inc., (Linden Lab) alleging patent infringement.

The report quotes a news wire release from Worlds Inc, claiming Linden Lab and its Second Life product have infringed on a Worlds Inc patient System and Method for Enabling Users to Interact in a Virtual SpaceUS 7,181,690.

The complaint is the latest in a series of actions relating a set of patents filed by Worlds Inc (also known as Worlds.com Inc and Worlds Online and which I’ll refer to simply as “Worlds” for the most part below), the others being US 8,082,501, US 7,493,558 and US 7,945,856, as cited on the company’s home page.

Together, the patents relate to  technologies and methods, Worlds state, to “provide a highly scalable architecture for three-dimensional graphical multi-user interactive virtual world systems”, as seen in Massive Multiplayer Online games (MMOs) and virtual spaces. These technologies and methods particularly relate to the use of avatars, means of communication between “rooms” (disparate spaces) etc. They were filed and granted in 2007 – well after the Second Life was established – but they relate to an initial filing made by Worlds, in 1995, which they argue stands as the priority date when considering the patents.

Thom Kidrin, CEO of Worlds Inc.

The history relating to Worlds Inc and these patents dates all the way back to 2008. It was then that the company challenged against South Korean games an MMO developer NCSoft. At the time, World’s CEO, Thom Kidrin, stated the case would be the first of many such cases, asserting that his company would “absolutely” seek financial recompense from any companies they perceived as infringing on their patents – including Activision Blizzard and Linden Lab.

Ultimately, the NCSoft case reached a confidential out of court settlement in April 2010. However, in 2012, Worlds Inc. set their sights on Activision Blizzard in what has become a convoluted case.

Responding to the complaint by Worlds, Activision Blizzard initially argued that the claim of infringement was invalid, as the technologies to which their patents referred had appeared in public prior to any patient filing. However, Worlds claimed the priority dates for their patents had been incorrectly recorded by the US Trademark and Patents Office (USTPO).

Activision’s position appeared to be upheld in a March 13th, 2014 summary ruling by U.S. District Judge Denise Casper, prompting some to repeat the view that Worlds Inc a patient troll, a view first raised at the start of the Activision case.

However, judge Casper also upheld a claim by Worlds that filing irregularities at the USTPO had resulted in their priority date being incorrect, and gave the company leave to seek a correction from the USTPO. This resulted in the priority dates for the patents being revised to an earlier time frame, and Activision opted not to challenge the revision by way of an inter partes review (IPR), allowing Worlds to re-file their claim of infringement in October 2014.

Around this time as well, Worlds also mounted a challenge against games developer Bungie. In response, Bungie filed three counter-IPRs with the patent office, claiming various parts of the Worlds patents were invalid.

Worlds sought to have the Bungie IPRs discounted on the technicality that they failed to state that Activision shares a publisher/developer relationship with Bungie. However, the USTPO didn’t agree with Worlds and in 2015, ruled in Bungie’s favour – and so Worlds took their complaint over Bungie’s IPR filing to the US Federal Circuit Appeals Court, seeking to overturn the USTPO’s ruling. In September 2018, the court heard the case and issued a ruling in favour of Worlds position, and ordered the USTPO to undertake a further IPR. Which, unless I’ve missed something in digging through assorted legal sites and papers, is where matters more-or-less stand today.

Quite where the complaint against Linden Lab will go is unclear. I’ve contacted them on the matter to ascertain if they are aware of the complaint, but have yet to receive a response – and frankly, I actually don’t expect them to do more than perhaps confirm their awareness; for obvious reasons, it can be unwise for a company to openly comment too much on legal matters. However, in the past, some observers have suggested it is Worlds Inc., who could face an uphill battle in their claims. Ben Duranske, author of Virtual Law: Navigating the Legal Landscape of Virtual Worlds, for example, has previously proposed that there is a wealth of “prior art” that could be brought to bear against them; others have also noted that there is also a wealth of documented history surrounding SL’s development that could be used to challenge claims of infringement.

But, as is often the way in these matters, it is likely things will only unfold slowly over time, so it may be a while before there is any sense of motion one way or with other. In the meantime, should I received a reply from Linden Lab, I will update this article, and I’ll also attempt to keep an eye on this issue in the future.

With thanks to Cube Republic for the pointer to the Yahoo piece.