Linden Lab has issued a number of blog posts concerning Second Life account security recently. All of them should be read with care and heeded. Most relate to external issues – so-call viewer wrappers, or links to website Phishing scams.
On Friday, September 22nd, the issued a further warning, again about a phishing scam, but which is being circulated in-world and which appear to be a pseudo-notification pop-up claiming that a user’s account has been compromised.
In the interests of clarity of reading and understanding, I’m including the full text of the post below. Please read it through in full, be aware of the scam and do not be fooled by it – and the blog post states. Linden Lab and / or their support agents would not attempt to contact users on account security in the manner described.
It has come to our attention that some Residents are sending messages – which may appear as pop-up windows in some viewers – informing other Residents that their accounts have been compromised and encouraging them to contact Support, using a phone number that is not associated with Linden Lab.
These messages are phishing attempts to gain access to your Second Life account. Neither Linden Lab, nor Second Life Customer Support, would attempt to contact you in this manner. You can always find Linden Lab’s official customer support contact methods within the following links:
As always, please be wary of suspicious messages and contact from other users. If you believe your account has been compromised, please contact us via support case at https://support.secondlife.com/