Update: August 16th: Merchants have been reporting a number of reported issues with the new search tool. The Lab has set-up a forum thread for general discussions on issues and problems. If you are experiencing issues with the new MP search, please join the discussion on the forum thread.
If you are noting specific issues which appear to be bugs, the Lab requests you add details to BUG-37670.When doing so, please provide the following: Affected Field: (Demo linking, Related Items, Quick Fill, etc.); Name of Product you are editing: (What is the name of, or link to, the item listing that you are trying to add a demo or related item); Search Term: (What is the exact search term you have entered to try to locate the Demo, Related, or Quick Fill Template); and if possible, provide a screenshot showing the empty search return showing the search text and the lack of results. The exception to this is “Adult rated items that contain profanity”.
First issued as a beta test in November 2015, the updated search has been undergoing refinement and improvement (and bug fixing!) since then, hence why it has taken some time to reach a release status.
The new search mechanism is designed to address some of the shortfalls inherent in searching for listings and products on the Marketplace, which can often by a frustrating and time-consuming, as anyone who has used it will be able to attest.
To achieve this, it is said to be a complete step away from the older infrastructure supporting Marketplace search, with the new system hopefully being faster and more robust. In particular, the Lab point to it having a learning algorithm intended to improve search results over time – essentially, the more search is used, the better it performs. The new search also supports the use of boolean operators – AND, OR, NOT – so users can hopefully set-up more focused search criteria.
During testing, the Lab took feedback from merchants and users into account, using it to further refine and improve the new system. This obviously doesn’t mean it is flawless, but the hope is the overall experience will be improved, and will continue to improve over time. Should anyone encounter significant bugs or issues, they are asked to file a bug report. There is also a pinned Commerce Forum thread where general discussions might be continued.