Viewer-managed Marketplace meeting

secondlifeFurther to discussions at the TPV Developer meeting on Friday, December 5th, the Commerce Team have confirmed that there will be an in-world meeting at which the new Viewer-managed Marketplace (VMM) functionality will be discussed, and feedback sought.

The meeting has been scheduled for Friday, December 12, 2014, at 11:00 SLT, and will take place on the VMM test region of ACME F on Aditi. Content creators and merchants who use the SL Marketplace to sell their creations and goods are invited to attend the meeting, although (obviously) familiarity with using the Viewer-managed Marketplace functionality is required.

The meeting announcement reads in full:

Friday, December 12, 2014, at 11am Pacific time, several Lindens will be inworld to get your feedback on the Viewer-Managed Marketplace (VMM). We’ll be meeting on Aditi in the “ACME F” region (secondlife://Aditi/secondlife/ACME%20F/128/128/24).

For those of you not yet familiar with VMM, it allows you to easily manage your inventory on the Second Life Marketplace using the Second Life Viewer. Items no longer need to be loaded into the Merchant Outbox or a Magic Box, and are instead sold directly from your inventory.

If you are interested in attending the session, please try out VMM* and bring your feedback to the meeting. If you are unable to attend, you can submit feedback through JIRA or by commenting on this post.

* If you are prompted in the viewer to sign up for Beta access, you must first log into Marketplace on Aditi and Create a Store before signing up.

Those who have yet to try the VMM functionality, but who would like to attend the meeting, will need to download the VMM project viewer and log into one of the following regions on Aditi: ACME D; ACME E or ACME F, and, as the Commerce Team note, have a store on the Aditi Marketplace. In addition, my overview notes on the beta and the project viewer may be of assistance when trying-out the viewer within the test regions.

 

SL project updates week 49/3: TPV Developer meeting and VMM

The following notes are drawn from the TPV Developer meeting held on Friday, December 5th, as shown in the video below. Where relevant, timestamps are included in the article to allow for referencing to the video. My thanks as always to North for the recording.

SL Viewer

[00:30] The Benchmark viewer RC, containing the fix for the crash-on-start-up issue (see BUG-7776, BUG-7783), version 3.7.22.297128, was promoted to the de facto release viewer on Friday, December 5th – release notes.

[21:15] One change that has come from the move away from the GPU table to benchmarking is that GPUs that may have been previously blocked (e.g. because they simply aren’t supported) are no longer blocked. This is because the Lab is no longer attempting to spend time on identifying GPUs that don’t work with SL. Instead, best efforts are made on the basis of the data obtained from testing a system’s GPU and applying the Lab’s own heuristics, but if a card doesn’t work with SL, the view being taken is that – it doesn’t work. A suggestion has been made where this is the case to provide some kind of feedback to the user informing them that their GPU cannot support SL.

[01:10] Data from the HTTP Pipelining RC, version 3.7.21.296736, is still being being studied; however, it may not progress to release status. Whether this means further updates may be made or not prior to the viewer progressing further, isn’t clear.

[01:30] The Attachments RC, version 3.7.21.296904, was withdrawn from the release channel on Wednesday, December 3rd, after being merged with the Maintenance release RC, 3.7.22.297131. However, the repository for the viewer which contains just the attachment fixes is being kept open for the time being to allow those TPVDs who wish to cherry-pick the fixes and incorporate them into their viewers.

[02:15] It is anticipated the the Experience Tools project viewer (currently version 3.7.16.293901) and the Viewer-managed Marketplace viewer (currently version 3.7.21.296858) will both be moving to release candidate  status “soon”.

Tool Chain Update

[13:24] The Lab is now “very close” to being able to build on both Mac (e.g. Xcode 6.1. with clang on Yosemite) and Windows (e.g. Visual Studio 2103) with the new Autobuild process “cleanly and with all the right stuff”.

[16:26] Linux is lagging well behind Windows and Mac in terms of the new tool chain, and the Lab welcomes any help TPV developers are willing to provide to help get it updated. In the meantime, it looks likely that the Windows and Mac versions of the viewer built using the new tools and process will start to be deployed once everything is ready, rather than being held-up while the Linux version of the viewer is brought up to speed.

CDN Update

[02:45] The Lab is continuing to “play with” how the CDN is working, making tweaks and changes, some of which have helped Highwinds make improvements to the service, and monitoring of the service is continuing. Thanks is again expressed to all those users who have helped the Lab pin-down issues.

Viewer-managed Marketplace

If you're a merchant or creator using the SL Marketplace, and haven't already done so, you might want to check-out the Viewer-managed Marketplace beta
If you’re a merchant or creator using the SL Marketplace, and haven’t already done so, you might want to check-out the Viewer-managed Marketplace beta

[03:20] Testing of the new Viewer-managed Marketplace (VMM) functionality is continuing on Aditi.

Various issues have been logged against the project, and the Lab has been addressing them. The testing facilities on Aditi will remain available through the holiday season to January – although, as noted above, the viewer may move from project to RC status in that time.

Beta testing is still very open to anyone with an interest in trying VMM out for themselves – particularly content creators and merchants who use the SL Marketplace, obviously. If you haven’t already availed yourself of the opportunity, the Lab encourages you to do so over the holiday period. Note that you must have the VMM project viewer and be on the VMM regions on Aditi in order to do so – see my VMM beta test and viewer overview.

In-world Meeting

Also, merchants and content creators should note that the Commerce Team is liable to hold a meeting to discuss VMM in the near future. This will mostly likely be held on Aditi, and Brooke Linden is organising it. So please watch for notice of the meeting via the forums, blogs, etc.

Avatar Z-offset Height Adjustment

[11:11] No major news here, other than “work is continuing”.

Other Items

Wiki Editing

[14:27] In October, the SL Wiki was made read-only (editable by LL staff only) while it underwent maintenance, and has remained that way since. However, updates are now being tested, and it is hoped that the wiki will be unlocked to allow users to edit (where applicable) soon.

Viewer Stats and GPU Frame Rates

[17:24] Some stats on viewers are being to be produced for TPVs once more, related to operating systems, and some have been produced (for the SL viewer) by GPU. This led to a request for the Lab to update an old Frame Rates by GPU table (bear in mind the table shown is very old, and doesn’t take into consideration a lot of more recent updates to SL which affect frame rates). This also came up at a recent Open-source development meeting, and Oz has passed a request onwards within the Lab to see if an updated for of the table could be produced.

Firestorm Release

The next Firestorm release is scheduled for 18:00 SLT on Wednesday, December 10th, 2014. This release will, among other things, include the group ban capability. I’ll have my usual review available when the viewer is issued.

SL project updates week 47/2: TPV Developer meeting

The following notes are drawn from the TPV Developer meeting held on Friday, November 21st, as shown in the video below, and from the Server Beta Meeting held on Thursday November 20th. Where relevant, timestamps are included in the article to allow for referencing to the video. My thanks as always to North for the recording.

SL Viewer

[01:10] RC and project viewers are starting to stack-up once more, and further viewers are on their way. The release channel currently has four RC viewers in it: HTTP Pipeline 3.7.21.296736; Snowstorm 3.7.21.296724; Maintenance 3.7.21.296734, and Attachments 3.7.21.296729.

HTTP Pipeline RC and Texture and Mesh Fetching

The HTTP Pipeline viewer appears to be performing better with the CDN than the current pipeline code for those encountering problems. However, further updates to the RC are likely before it reaches a release status.

[05:23] In general, texture and mesh fetching via the CDN continues to work well for most people, although the Lab are still investigating why it is not working so well for some. The hope is that further improvements will be forthcoming, but at the moment the work is still very much in progress.

Attachments RC Viewer

[07:55] Vir Linden has some further updates for the Attachments RC, which should help improve the predictability of getting the right appearance as you’re going through outfit changes. This work has been tested in a closed test viewer and the results are such that Vir hopes to pull them into the RC version of the viewer as soon as possible.

Benchmark Viewer RC

[02:33] A new Benchmark viewer (removal of the GPU table) should hopefully be released on Monday, November 24th (or shortly thereafter). This includes:

  • Further improvements to how the viewer initials sets graphics preferences for some GPU types
  • Address the crash-on-start-up issue which some users are encountering in the current release viewer (3.7.20.296094), and which appears to be related to the benchmark update.

Those wishing to try a pre-RC release can do so by downloading from here.

Viewer Build Tools

[30:19] The Lab is making progress with compiling the viewer using the new build tool chains. The performance issues that resulted when building the Mac viewer (again, see my week 43 report), appear to have been resolved.

The work to build the windows version of the viewer using Visual Studio (VS) 2013 is going “really well”, with the Lab having almost all the packages ready to go – so much so that Oz believes that the Lab will have a version of the viewer built using VS2013 in week 48 (week commencing Monday, November 24th) – although this doesn’t necessarily mean said viewer will be publicly available.

As Microsoft have just issued Visual Studio Community 2013, which allows developers to create applications for free, so long as they are not intended for commercial gain (and TPVs aren’t built to be sold), it is hoped at TPV developers will in future be able to builder their viewers with exactly the same software as the Lab.

In addition, the Lab is working on an internal wiki page for building with VS2103, which will likely go public when finished to sit alongside the existing wiki page on the new autobuild process.

Viewer-managed Marketplace

The Viewer-managed Marketplace (VMM) project viewer, version 3.7.21.296858, was released on Friday, November 21st, together with information on the open beta testing for VMM on Aditi. I have provided coverage of this via a separate article in this blog, see:Viewer-managed Marketplace: beta testing and a look at the project viewer.

Continue reading “SL project updates week 47/2: TPV Developer meeting”

Viewer-managed Marketplace: beta testing and a look at the project viewer

In October 2014, I reported on the viewer-managed Marketplace (VMM) project, which the lab has been developing for several months.

The aim of the project is to enable merchants to manage the creation and management of Marketplace product listing through the viewer, bypassing the need to use the Merchant Outbox (and have copies of items stored on the Marketplace inventory servers) or using Magic Boxes.

VMM does this by adding a new Marketplace Listing panel to to viewer, of which more below.

On Friday, November 21st, the Lab announced that wider beta testing of VMM is now ready to start on Aditi (the Beta grid). and is inviting merchants to download a new VMM project viewer they can use to test creating and managing product listing through the viewer.

Alongside of the announcement, the Lab also made available:

If you are a merchant and wish to test the VMM functionality, you’ll need to download and install the project viewer, and use one of the following three test regions on Aditi: ACME D; ACME E and ACME F. Using the viewer anywhere else can generate error messages when first logging-in (designed to indicate VMM is not available, and which will not interfere with using the viewer for other activities).

If you’ve never logged-into Aditi, please refer to the instructions on how to do so on the beta grid wiki page.

You may also wish to be logged-in to the Aditi Marketplace place.

When testing VMM, remember that it is not intended to enable all Marketplace-related activities through the viewer. Rather, it is intended to allow merchants to create new Marketplace listings with inventory, associate inventory with an existing Marketplace listing, remove items from a listing and unlist goods entirely. All other Marketplace activities will still have to be carried out within the Marketplace itself.

Also note that at present there is a bug within the Aditi Marketplace that will cause purchases to fail. The Lab is working to address this, and it shouldn’t interfere with testing VMM to create and modify product listings.

The following notes are intended to get you started with the project viewer and beta testing, please refer to the Lab’s VMM FAQ for other pertinent information.

The Marketplace Listings Panel

An active Marketplace Listings panel showing the four tabs used to manage inventory
An active Marketplace Listings panel showing the four tabs used to manage inventory

The heart of the viewer-managed Marketplace is the new new Marketplace Listing panel within the viewer. This will eventually replace the Merchant Outbox,  although both are provided in the project viewer.

The Marketplace Listing panel allows a merchant to carry out a number of Marketplace tasks from within the viewer, such as:  create a new product listing, modify a listing, change the items associated with a listing, etc.

It does this by enabling merchants to directly associate products in their inventory with product item listings on the Marketplace, eliminating the need to either upload copies of products to the Marketplace inventory servers via the Merchant Outbox or, in the case of limited stock items that are No Copy for the merchant, having them stored in-world in a Magic Box. When a customer purchases an item listed via VMM, it is delivered to them directly from the Lab’s asset servers.

This does mean that care must be taken when handing product items in inventory in order to avoid occidentally deleting items associated with Marketplace listings. To help with this, the folder associated with the Marketplace Listing panel remain hidden from view (as far as is possible) when working directly in the inventory .

Google Form

The first time you open the Marketplace Listing panel, it may display the following message:

This feature is currently in beta. Please add you name to this Google form if you would like to participate

If this happens, it is likely because you logged-in to a non-VMM region and then teleported to the test regions. To correct, simply log-in directly to one of the three ACME test regions (ACME D; ACME E and ACME F). The Marketplace Listing panel should open correctly; if you haven’t already created an Aditi Marketplace store, it will display a message requesting you do so, with a link to the Marketplace.

Continue reading “Viewer-managed Marketplace: beta testing and a look at the project viewer”

SL project updates week 43/3: TPV dev meeting, inc. viewer-managed Marketplace

The following notes are drawn from the TPV Developer meeting held on Friday, October 24th, and shown in the video above. Time stamps, where relevant, have been included for ease of reference to the video. Note that items are listed according to subject matter, rather than chronologically, so time stamps may appear out-of-sequence in places. My thanks as always to North for the recording.

SL Viewer

[00:10] There have been a couple of end-of-week viewer updates:

  • The HTTP Pipelining viewer was updated on October 24th to version 3.7.19.295700, incorporating the most recent viewer releases
  • The Benchmarking viewer (which removes dependencies on the GPU table) was also updated on October 24th, to version 3.7.19.295759, incorporating the most recent viewer updates.

Both of these viewers have performed well both in the RC role (HTTP Pipelining) and project viewer (in the case of the Benchmark viewer), and it is likely one or the other will be promoted in week 44 (week commencing Monday, October 27th), although the promotion may not occur until later in the week, depending on how these new releases perform.

[01:58] The Experience Keys project viewer is in the “final throes” of bug fixing. However, it is unlikely to appear as an RC viewer until after the next set of server-side Experience Keys have been deployed. When this will be is unclear. It is not “imminent”, but by the same measure, it is not “distant”.

[02:33] The Oculus Rift work continues, but again, this is unlikely to move beyond being a project viewer until such time as the Oculus hardware is more generally available. The Lab will continue to keep the viewer code base current with releases, and will doubtless continue to test and refine as further SDK updates appear (such as the just-released 0.4.3).

Viewer-managed Marketplace

[03:16] Progress is continuing to be made with the viewer-managed Marketplace updates (VMM). There is now a technical wiki page for the web API available, and Skylar Linden was on-hand to provide and overview of the page, which by his own admission, is “pretty dry stuff”, but includes things like:

  • Figuring out if a user is a merchant or not, and how the system will respond (loading the correct page or not)
  • A data dictionary that gets transmitted back and forth between the viewer and the Marketplace
  • Links to obtain listings, create listings, modify listings, associate inventory with listings, and delete listings (which are the Marketplace functions specific to the new capability).

[08:40] The ability to delete listings is a feature that is new to the Marketplace as a result of VMM, although it is somewhat confusing in that  – as Brooke Linden explained in the meeting – it doesn’t actually delete anything, but gives a means for merchants to remove listing information by making it unavailable. As such, listings deleted in this way will be non-recoverable.

VMM Testing

[10:03]  The Lab is now “very close” to getting the VMM updates available on Aditi’s Marketplace. When this happens, testing will initially be with a “small group” of merchants and TPV devs using a project viewer, the code for which will be made available as the testing starts in order to allow TPVs to integrate it into test versions of their viewers. If all goes according to plan, this initial test could start in the next couple of weeks, with the aim of getting initial feedback.

Once this has been done, testing will by opened-up to allow wider involvement. This is expected to happen “within the next couple of months”, and will be aimed at allowing anyone who would like to try VMM. There will be a beta testing application form made available for those interested.

Group Chat

[13:45] The Lab have been continuing to roll changes to group chat, and the thinking is that the results of the changes are “pretty good”, and the Firestorm support team are reporting they’ve seen an improvement as well. As noted in part 2 of this week’s update, the work isn’t finished – Simon is looking at the possibility to improve code elsewhere in the system; there is also liable to be a round of code clean-up as well. However, Oz cautioned that the Lab may have implemented the changes which may have the biggest noticeable impact in terms of improving the group chat experience.

CDN Progress

[14:49] Again, as noted in part 2 of this week’s report, the CDN is now supporting all the primary Server RC channels. so far, the results have been “excellent”, but the Lab is waiting to see how things fair over the weekend, when the grid is liable to see its heaviest use in terms of numbers of users on-line since the RC deployment was completed this week.

The load on the sim host Apache services is described as “way, way, way, down”, which is a good thing, as it means that all the other things the Apache services have to do (such as participating in region crossings) are no longer being impacted by the simulators handing the texture and mesh fetching loads.

One offshoot of the CDN work is that the Lab is likely to spend time validating whether the viewer cache is working as well as it could be, even allowing for the interest list updates. There are apparently differences in how well the cache works across different code-bases, so this is something that TPVs may well be involved in as well.

Z-offset height Adjustment

There has been no further progress on this since the last TPV meeting.

Continue reading “SL project updates week 43/3: TPV dev meeting, inc. viewer-managed Marketplace”

Lab announces “viewer-managed Marketplace” on the way

secondlifeDuring the TPV Developer meeting on Friday October 10th, the Lab announced that there will be changes coming in 2015 to how merchants interact with the SL Marketplace.

These changes are in part the result of the Lab working to resolve outstanding issues around Direct Delivery, including the fact that not all use cases for Marketplace sales could be solved through Direct Delivery, but still require the use of Magic Boxes.

Brooke Linden was on-hand at the meeting to provide and overview of the forthcoming changes – which are unlikely to be implemented in full until the end of the first quarter of 2015, although broader testing with them is set to commence towards the end of October or in early November 2014.

The new functionality is discussed in detail in the October 10th meeting video. The following notes are intended to provide a general overview of what is planned,  and includes audio of key statements from Brooke for reference.

The major aspects of these changes will be:

  • The changes are being referred to as “viewer-managed marketplace”, or VMM
  • Items for sale on the Marketplace will not longer be stored on the Marketplace servers – they will remain in the merchant’s inventory (so there will not longer be any need to upload stock to the Marketplace)
  • There will be a new panel (as yet apparently unnamed) within the viewer. This will replace the Merchant Outbox and provide merchants with more information on their stock (e.g. information on whether or not an item is listed, stock levels on No Copy items, etc), and allow them to carry out the following Marketplace tasks from within the viewer:
    • Create new listings with stock
    • Associating inventory to an existing listing
    • Remove items from a listing
    • Unlist goods entirely.
  • (Note that other Marketplace activities will still require logging-in to the SL Marketplace web interface as is the case today.)

Brooke Linden provides an overview of the upcoming changes to the Viewer and the SL Marketplace

As a part of these changes, there will be a migration process, which the Lab hopes to make as smooth as possible. This will involve updating current Marketplace listings so that they correctly point to the inventory servers (rather than the inventory store on the Marketplace servers), and which will return items to the merchant, where they will be visible in the new Marketplace panel.

The plan is to make the migration process as automated as possible, with migration times scheduled with larger merchants as stores and listings will be temporarily unavailable during the migration process. However, for those who prefer, their will also be a manual migration process.

Brooke Linden on the migration process once the new functionality starts rolling-out in 2015

As noted above, the Lab is looking to deploy the new functionality around the end of the first quarter of 2015. In the meantime, a project viewer with the new panel will be deployed, most likely before the end of October, and it will be possible to under take testing on the new capabilities on Aditi (the Beta grid) starting wither towards the end of October or in early November.

Testing will initially involve those merchants who have been involved in providing input into the development of this new functionality, together with TPV developers. However, the plan is to then broaden it out and invite other merchants into the testing to generate broader feedback and input. Following the Aditi testing and feedback, there will be a beta phase using the production Marketplace prior to a full migration / switch-over.

Full updates on the changes will be forthcoming through future meetings as well as, hopefully, via a Lab blog post at some point in the future.