The grid, Twitter and various forums are awash with upset. In a repeat of a situation from February this year, Linden Lab have deleted popular megaprims from across the grid, impacting, as some have said, “thousands” of builds.Interestingly enough, now, as then, the name of Crowley Avro has been mentioned in connection with the situation.
Whether the affected prims were used in a girefing attack or not, and the items used removed on the basis of the creator’s name, rather than the owner’s name is unknown at this time.
A JIRA has been raised concerning matters – SVC-7382 and Alexa Linden was on the case fairly rapidly, and the blacklist was apparently reversed rapidly, but this has not helped those builds in-world.
For those who have been heavily impacted by this situation, Alexa is recommending they request a sim roolback (if you don’t own the sim, you will have to contact the owner and have them request a rollback), quoting the megaprim issue (I’d suggest the JIRA as well). However, as some have commented on the JIRA, back in February some requests for rollback were largely ignored. And rollback don’t exactly those who are based on the Mainland…
People are understandably angry over this, with fingers being pointed in all directions; it would be interesting to know the exact circumstances under which the affected megaprims / creator (however it was done) were / was blacklisted this time around. Not that we will, of course.
Update 23:00 BST
The following appeared on the SL Grid Status page at 20:53 BST:
“Due to a change we recently made to address a griefing problem, some megaprims were removed from the grid, which has affected users’ creations containing these megaprims.
The issue has been resolved, and the megaprim objects can be re-rezzed from your inventories at this time. If you do not have a copy of the affected build, please go to your support portal immediately and file a case.
“If you are Premium member or above, you can use these case types: “Technical Questions” > “Objects (Rezzed) Issues. If you have a free membership and your group owned land was affected, please use “Land & Region” > Report an Offline Region”. We sincerely apologize for the inconvenience and are reviewing our processes to try to avoid repeating this situation in the future.”
Why are the Lindens so fast to repeat mistakes? They’re the only ones in the modern business world who thinks turning gold to lead is the way to go, surprisingly considering that mankind has been trying it the other way round for centuries.
Maybe LL should reconsider their management protocols.
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A number of people have remarked on the same thing, and the apparent lack of formalised processes within the organisation that would, if implemented correctly & followed, go some way towards alleviating issues like this. It’s actually a fault with many start-ups, particularly in the IT / computing sector, and in many ways, LL still seems to regard itself as a “start-up”, despite a 10-year history. However, that’s no excuse for a lack of maturity in management and control.
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