LL completes Tilia sale to Thunes: What you need to know

via Tilia.io

Update: Linden Lab has now blogged on the change-over – see: A New Chapter: Tilia Joins Global Payments Leader Thunes, together with a FAQ. I have further updated this piece to include details on user data security, as given by Brad Oberwager in April 2024, as a result of being was on this subject.

On Thursday, 29th, 2025, Linden Lab Executive Chair Brad Oberwager and members of his team held a Zoom call with bloggers and creators to provide an update on the acquisition of Tilia.io, the all-in-one payments platform the Lab launched, and which handles payments processing, USD account balances, etc., for Second Life, to Singapore-based Thunes, based business-2-business (B2B) payments infrastructure firm.

The following is a summary of the core points of the discussion, some of which re-trod the subject of account security, as I’ve already covered in Linden Lab: keeping your Second Life account safe.

Acquisition and Change-Over

  • The acquisition is due to complete on Wednesday, June 4th, 2025.
  • On this date, there will a series of steps taken by both Linden Lab and Thunes to complete the change-over.
  • Perhaps most notably, Second Life web pages referencing Tilia Inc., will instead reference Thunes Financial Services LLC, and the Tilia website will be rebranded.
  • While there are chances of some hiccups given the back-end complexity of the change, these should be minimal, and the SL support teams will be ready to help any users who may experience issues.
  • In short: “Don’t Panic” when/if you see the changes happening.

What This Immediately Means to Users

For the majority of users, there should be no visible difference to the processes of buying L$ or cashing-out.

  • User Data Security: An important point to note with the acquisition of Tilia is that Second Life user data is not changing hands.
    • Tilia will have new owners and will be renamed, but the lock-down of Second Life user data resides in two places: Tilia (for financial information) and Second Life (actual user data).
    • As a financial services company, Thunes is required to keep financial data as secure as it currently is with Tilia, and the data will not be removed from the current Tilia systems and moved elsewhere.
  • There will be no changes in existing fees charged by the Lab for cashing-out or buying L$.
  • No-one needs to create an account with Thunes to keep buying L$ or cashing-out, etc.
  • There will be no change in how support issues relating to finances are handled: users will continue to deal with the Lab’s own billing support team. you will not have to deal with Thunes directly.
  • Linden Lab will continue to manage the LindeX, and nothing will be changing on this front.
  • However:
    • Following the change-over, users may be required to acknowledge the change via a check-box the first time they engage with the rebranded service.
    • Some users may have to re-submit information such as their credit card details or re-confirm a payment account as a result of the change-over.

What It Means Going Forward

  • Potentially more methods by which to receive payments from Second Life (e.g. to different accounts, through different services, etc.) or by which to purchase L$ – Thunes supports pay-outs across 130+ countries and 320+ payment methods globally.
  • It is possible that as new payment methods are added to Second Life, they may be subject to increased fees as a result of charges made by the payment method.
    • To aid in understanding of fees charged, the Lab will start to provide a breakdown: how much they are charging & how much of that due to the payment method. This is to allow users to decide whether they wish to use a newer payment method, which might offer certain advantages (e.g. faster processing), or not.
  • LL has a 5-year agreement with Thunes to prevent Thunes forcing increases on existing services provided to LL (although this obviously does not prevent LL making changes to fees should they need to).
  • Much better fraud controls and investigation, leveraging Thunes own capabilities as well as LL’s support team.

Benefits to Linden Lab

  • The company is no longer engaged in trying to operate and maintain what is essentially a fintech company, with all the costs involved therein.
  • Ability for management to focus solely on building and improving Second Life.
  • The payments team can be focused solely on Second Life, rather than having to also focus on regulatory requirements and deal with multiple payment services, etc., as these will now be the responsibility for Thunes to manage.

Related Links

 

Second Life Hair Fair 2025

via Hair Fair

The 2025 Second Life Hair Fair is opened on Saturday, May 31st and runs through until Sunday, June 15th, 2025. As with previous years, it is being run to raise money for Wigs for Kids, with every purchase seeing a percentage donated to the cause while the Bandana booths and Donation kiosks donating 100% of all proceeds received.

As with recent years, the event takes place across six regions, appropriately called Blonde, Brunette, Foils, Noirette, Redhead and Streaks,  all laid out in a loop around a central boulevard. So, no matter where you arrive or whether you head left or right, you can easily pass through all of the regions and pass all of the stores. The landing zones for the regions are located at either end of the the loop (Blonde & Streaks; Foils & Niorette), and towards the middle of the boulevard for Brunette and Redhead, where the Hair Fair Bandana Booths can be found.

If walking isn’t your thing, signs along the boulevard allow you to rez and ride a “prim bus”: just click to rez, sit to ride and hop off when you see something of interest.

Hair Fair 2025

As is usual for Hair Fair, the shopping regions are lightly decorated in order to minimise viewer-side lag that might otherwise be created by having a significant amount of extra object and texture rendering. The list of participating merchants can be found on the Hair Fair website, while for those who may not find something they wish to purchase, donation kiosks are available to help support Wigs for Kids, or there are the Bandana Booths mentioned above.

Important Note to Those on Non-PBR Viewers

All of the stores within Hair Fair utilise PBR reflection probes. If you are using a non-PBR viewer, you will be unable to click through the reflection probe to touch a vendor board from outside of a store (e.g. when cam-shopping from the landing points). To make a purchase, please make sure your enter the store first.

Hair Fair 2025

About Wigs for Kids

For more than forty years Wigs for Kids has been providing hair replacement systems and support for children who have lost their hair due to chemotherapy, radiation therapy, Alopecia, Trichotillomania, burns and other medical issues at no cost to children or their families. The effects of hair loss go deeper than just a change in a child’s outward appearance. Hair loss can erode a child’s self-confidence and limit them from experiencing life the way children should. With an injured self-image, a child’s attitude toward treatment and their physical response to it can be negatively affected also.

Wigs for Kids helps children suffering with hair loss look themselves and live their lives. Families are never charged for the hair replacements provided for their children; Wigs for Kids rely completely on both the donation of hair and / or money to help meet their goals.

Read more about Wigs for Kids mission, and discover how hair can be donated.

URLs and SURLs

2025 week #23: SL SUG meeting

Soul Deep, March 2025 – blog post

The following notes were taken from the Tuesday, June 3rd, 2025 Simulator User Group (SUG) meeting. They form a summary of the items discussed, and are not intended to be a full transcript. The notes were taken from my chat log of the meeting. No video this week.

Meeting Overview

  • The Simulator User Group (also referred to by its older name of Server User Group) exists to provide an opportunity for discussion about simulator technology, bugs, and feature ideas.
  • These meetings are conducted (as a rule):
  • Meetings are open to anyone with a concern / interest in the above topics, and form one of a series of regular / semi-regular User Group meetings conducted by Linden Lab.
  • Dates and times of all current meetings can be found on the Second Life Public Calendar, and descriptions of meetings are defined on the SL wiki.

Simulator Deployments

  • There are no planned deployments to any channels this week, only restarts.

SL Viewer Updates

In Brief

  • As noted in the previous update, the WebRTC “switch on” has been on hold, in part due bugs, performance optimisations, and infrastructure updates.
    • A new version of the code is due to be deployed, aimed at addressing some of the first two of these requirements.
    • There is also the issue of around 21% of Firestorm users not running a WebRTC capable version of that viewer, which is also a potential impact on the switch-over.).
    • In the WebRTC prototype the audio mixing/relaying happens on the same host as the region; there is a project to move that compute onto dedicated server stacks.
  • Given the on-going issues with the SL wiki (the latest being a sustained DDOS-type impact, thought to be caused by “aggressive and improper crawler bots”), it was indicated that LL are planning to move away from using the mediawiki platform to a new service. No details were given on what service this might be,  and the statement was followed by numerous appeals for all existing SL wiki data to be ported and/or not lost.
  • SLua:
    • There is something of a performance bottleneck with SLua in that SLua scripts run so much faster = people want to make content that thrashes prim params quickly = the server struggles to send the updates fast enough, causing the bottleneck.
      • Leviathan Linden had been looking at this and is hoping to get back to it soon, noting that he should be able to offer some gains in the speed with which the server sends the updates.
      • However, he doubts the Lab will “be able to fully unlock the SLua potential for thrashing object properties” without a “major overhaul of the communication protocol”.
    • It has been noted that  some ll.List functions produce SLua run-time errors when working with lists (tables) that contain nil values. This is a known issue at the Lab, and discussion on how to address it are in progress.
  • General, user-led discussions on:
    • Bots (e.g. better account verification).
    • The potential to improve / replace Media on a Prim (MOAP) – such as replacing it with SVG rendering on a prim (seen as handy for use in HUDs and well), or reducing the requirement for every object using MOAP to call its own browser instance. LL do not appear to have any work on the roadmap for either of these, although feature requests for SVG support were noted as having been “seen”.

† The header images included in these summaries are not intended to represent anything discussed at the meetings; they are simply here to avoid a repeated image of a rooftop of people every week. They are taken from my list of region visits, with a link to the post for those interested.