
| On Friday, March 14th, Linden Lab, in conjunction with the Firestorm viewer team, launched Firestorm Zero, an expansion of the Lab’s viewer-in-your-browser Project Zero which, as the name suggests, features the release version of the Firestorm viewer.
I provided an initial overview of the offering, together with notes on the overall status of Project Zero in Project Zero Update: Firestorm in your browser as well. |
Table of Contents |
Update: all available passes are sold out!
In this article, I hope to provide a brief re-cap on the work, and provide an hands-on to getting started and using Firestorm Zero.
Key Points To Note
- Firestorm Zero is a means to access Second Life by means of the Firestorm viewer being streamed to your computer from an Amazon GameLift servers, and your inputs transmitted back to the server.
- The service currently operates at a fixed 1080p screen resolution, and should generally provide a Second Life experience at least as good as any mid-range gaming PC, direct to your computer, no matter how old the latter might be.
- As the service is being streamed to your computer, not all of Firestorm’s setting and options may be saved between sessions – see below for more on this.
- Firestorm Zero is provided on a pay-to-play basis, using passes costing L$250 for up to five hours use of the service. See below on how to obtain passes.
- Please note that this is an initial price, and may change – again, please refer to Project Zero Update: Firestorm in your browser as well for general information on the cost of streaming.
- Payment is for using Firestorm Zero only, the official viewer Project Zero access at zero.secondlife.com is still free, but with limited access to existing users.
- There are a limited number of passes available.
- The Firestorm viewer version is 7.1.11.
Purchasing a Firestorm Zero Pass and Accessing the Service
Purchasing a Firestorm Zero Pass
- Go to your Second Life dashboard.
- In the left-side menu column, click on Account → Purchase Streaming Hours.
- Click the Purchase 5 Hours for L$250.

Accessing the Service
- On purchasing a pass, go to the the Firestorm Zero webpage – note that this may be referenced a “Second Life” in your browser tab, because it is Linden Lab providing the service, it does not mean you are about to be logged into the Official viewer.
- If you are logging-in for the first time:
- Log-in with your log-in credentials using the Second Life web log-in request.
- If you have Multi-Factor Authentication (MFA) enabled (see: Second Life Multi-Factor Authentication: the what and how), you will additionally be asked to supply a Token. Be sure to accept cookies to save you Token information.

- The warning that Project Zero is experimental will be displayed. click the Play button to proceed.
- The viewer will load and launch, delivering you in-world.
Settings and Options: Available and Limitations
As Firestorm Zero is streamed to your viewer, not all of Firestorm setting / options for saving settings within the viewer may work / be available. The following is a list of features I’ve been able to test; note that there are other Preferences that may also disabled within Firestorm Zero when compared to the locally-installed versions of the viewer. Also, these are obviously at the time of writing, and subject to future changes.
| Option | Firestorm Zero |
| Retain Preferences between sessions | Yes |
| Set and retain Graphics Presets | Yes |
| Set and retain Camera Presets | Yes |
| Customise Toolbar buttons | Yes |
| Set and retain Camera Presets¹ | Yes |
| Retain toolbar button size and alignment between sessions | No |
| Access Advanced Menu | No |
| Access Developer Menu | No |
| Upload textures, sounds, models, etc. | No |
| Retain IM histories | Yes |
| Retain Local Chat history | No |
| Back-up and Restore Settings | No |
| Enable RLVa & retain | Yes |
| Space Navigator Support | No |
| Save Snapshots to Disk² | No |
- I personally had issues with accessing Firestorm Zero after setting custom camera presets, and have reported this as a potential issue. Your mileage may vary.
- As alternatives – use the options to save snapshots to e-mail or save to Flickr.
Support And Feedback
Firestorm Zero is a collaborative effort between Linden Lab and the Firestorm viewer team.
- Linden lab is responsible for the overall provisioning of the service: purchasing passes, accessing Firestorm Zero, providing capabilities such as viewer Preferences and settings being retained between sessions, etc.
- Issues relating to any of the above can be reported through the Firestorm Zero category of the Second Life Feedback Portal.
- The Firestorm team retain responsibility for general support within the viewer itself.
- Issues relating to using the viewer itself should, in the first instance, be raised through the usual Firestorm support channels.