Category: Education

On Wednesday July 24th, Linden Lab announced the official return of the 50% discount on both private region set-up costs and tier for accredited educational and non-profit organisations. The announcement came via a blog post which reads in full:

We’re pleased to announce an update to Second Life pricing for educational and nonprofit institutions. Effective immediately, any accredited educational institution or any organization with a 501(c)(3) charitable non-profit tax status (or equivalent) is eligible for a 50% discount on private region set-up costs and a 50% discount on private region maintenance costs.

As long-time Second Life users will note, the discount on maintenance costs is similar to a discount previously offered to these organizations. More recently, after reviewing our pricing, we have been offering this discount directly to individual organizations, but today we are happy to formalize this pricing, extend the discount to also include set-up costs, and open applications for all that are eligible.

For more details on the offer, including how to apply, please see the wiki page here. 

Organizations eligible for this discounted pricing are also eligible for invoicing of the private region costs. Invoices must include a minimum of six months of maintenance. Additional details can be found here.

As noted in the announcement, this comes on top of a move in March 2013, where selected educational and non-profit organisations were offered a similar deal. While it is pure speculation, and despite doubts expressed at the time, it might be the renewal  / extension of the offer to all educational / non-profits might be as a result of the “private” offer being well-received.

Whether or not this is the case, the move is to be welcomed as a reversal of a decision which struck many as possibly unnecessary and damaging at the time it was taken in 2010. Leaving speculation aside, it will be interesting to see how many organisations do respond to the offer (assuming LL release any details) as time progresses and as the offer fits with various budget cycles.

There are inevitably some requirements for qualification for the deal. Not only do organisations applying have to be properly accredited (e.g. hold 501(c)(3) charitable non-profit tax status in the case of US-based organisations), but payments must be for a minimum of six months maintenance (tier), on top of the initial set-up fee, again as noted in the blog post. However, these are to be expected, and were a part of the original educational / non-profit discount offer.

Related Links

• Updated Pricing for Educational and Nonprofit Institutions – Linden Lab
• Education and Non-Profit Discount Terms and Conditions – LL
• LL offer discounted regions to educational and non-profit organisations on the QT – this blog

With thanks to Mona Eberhardt.

Following my piece on the general status of Second Life, some of the comments revolved around educational discounts for regions – or rather, the ending of them in 2010. Many credit the abolishment of the discounts with the loss of hundreds (I’m not entirely convinced on the “thousands” element) of regions from the grid since that time.

It now appears that the Lab is quietly trying to reverse matters by extending a 50% discount to selected educational and non-profit organisations.

The news comes via Hamlet Au, with a natty little scoop on the offer he gained after being e-mailed on the matter. The originator of the e-mail informed Hamlet that he’d been offered a full region for $1,770 USD for a year or $3,540 USD for two years, for use by his organisation. The new prompted Hamlet to drop Peter Gray, LL’s spokesman, an e-mail on the matter. Hamlet comments:

“I’m not able to share numbers,” Gray e-mailed me, “but can confirm that we’ve extended this special offer to a targeted number of educational and non-profit institutions that have recently left Second Life.” The next question is how many institutions they’re offering this to, but there, he is mum. Furthermore, there’s no way for former sim owners of this variety to request this discount:

“There isn’t currently a way to apply for this; it’s a special offer we’re extending directly to some nonprofit and educational institutions as part of our customer win-back efforts,” as Gray puts it.

While not privy to the exact arrangements specified in the offer, I assume that as one or two-year discounts are specified, the caveat to it is that the discount only applies to a full up-front payment of said fees.

Like Hamlet, I’m also a little dubious that the offer will be taken-up by everyone who has departed Second Life – although it is interesting to now that LL are apparently targeting organisations which have “recently left” SL, and therefore have yet to put down roots elsewhere. As Hamlet rightly points out, a lot of people got somewhat burnt when the Lab announced they were discontinuing discounts for educational bodies and non-profits, and there has been a good degree of bad feeling since. There’s also the fact that over the past couple of years OpenSim has become a more than credible – and potentially a lower-cost – solution for educational needs.

It is probable that the move might be seen is some quarters of one of “desperation” on LL’s part in order to reverse the decline in the number of privately-held regions. However, given the limited and closed nature of the offer, such views may not be entirely valid – Second Life isn’t anywhere close to balancing on the edge of disaster just yet – although it would be interesting to know what did prompt the move.

In the meantime Hamlet has requested the any organisations or individuals who have been in receipt of the offer drop an comment onto his post on the news.

With thanks to Hamlet Au.

Isn’t it typical?

Just when LL appear to be doing something right for once, and taking steps to address upset and concerns over the future of youngsters and educational activities in Second Life – they then go and do this…

While it is an enormous relief to the majority of us that our tiers are unlikely to increase as a result of LL hiking up the (already exorbitant) cost of sim rental, the second part of Nelson’s post must come as a real kick where it hurts to educators and non-profits alike, specifically:

2) We will adjust how education and non-profit advantages are provided, effective Jan. 1, 2011.
All  education and non-profit private regions of any type, purchased after Dec. 31, 2010, will be invoiced at standard (i.e. non-discounted) pricing.  All currently discounted renewals which occur after Dec. 31, 2010, will be  adjusted to the new price at that time. To continue to provide  entry-level, private spaces to educators just launching their programs,  we will be providing Homestead and Open Space regions to qualifying  organizations without their meeting the retail full-region criterion. Customer Support will be available to answer any questions that you may  have about these changes.

In a rough translation, this could, together with the blog post on 13-15 year olds entering SL be taken to read, OK, we’ve heard the pleas from you educators, and we’re going to provide a means for youngsters to join you on the main grid by limiting them to your private sims…but we’re going to foist a drastic price increase on you at short notice for those sims because or forcing you to take a product we’ve already severely capped in terms of usage, really guys, we don’t want you or your kids here.”

As has been pointed out in many of the (unanswered) replies to this post, this is a double hit from LL that is going to trigger a further migration away from the platform to other environs: not only does it hit educational institutions, but it takes out non-profits as well. what’s more, both types of institution generally set their budgets well ahead of time…and what amounts to a tad less than three-month warning of a massive price hike means that many are likely to be caught out by this move.

It’s a shame this move has been announced as it really smacks of nothing less that giving with the left hand and taking away with the right…