Are you a little bit crazy? Have a slight taste for personal suffering? Have you ever wondered what it’s like to develop a personality tic? You might be perfect for our team!
– From the Firestorm blog post on volunteers
This is light-hearted start to a blog post by Firestorm’s Jessica Lyon that has a serious intent: a call for assistance from Firestorm users willing to give some of their time to help support both the Firestorm viewer and the Firestom team’s other activities in Second Life.
As the most popular Second Life viewer (and a viewer with a strong following in OpenSim), Firestorm actually requires a lot of upkeep; not just in maintaining and extending the code either by exposing debug features provided by Linden Lab or through the provision of dedicated code contributions, but also in ensuring the viewer is fit for purpose ahead of any release and in providing that same vast user community with ongoing support and assistance.
As such, Firestorm is looking for volunteers willing to join the following teams:
- Firestorm Support: helping residents solve problems they may encounter with installing and using the Firestorm viewer through the in-world support groups and by filing support tickets on the Firestorm Jira (bug-reporting system).
- Firestorm QA Team: helping to ensure each viewer release is as good as it can be, by finding and reporting bugs (part of which means accepting frequent crashes). But it also means getting to see, use and test new features before the rest of the user base.
You can read more about the roles through the blog, and the Support Team Application Form.
In addition, Firestorm is looking for mentors to help assist new users at the Firestorm Community Gateway. The work is rich and diverse, including providing insight, advice, and direction, responding to questions of every possible variation on the viewer and Second Life, helping new residents learn about the viewer and interact with the virtual world, and more.
Those interested in the role are invited to visit the Social Club at the Firestorm Gateway in world, where a red box can be found, offering an application form, which should be posted back to the box when completed.
Find out more via the official Firestorm blog post.